The NBHC conducts the New Brunswick Hospital Patient Care Experience Survey to evaluate the quality of hospital care provided to New Brunswick patients. The purpose is to inform citizens on the quality of hospital care in the province, as well as to help decision-makers and planners improve how they manage hospital services and provide them with the needed benchmarks to flag gaps and highlight accomplishments.
The survey is completed by medical, surgical and maternity patients, 18 years of age or older with at least one overnight stay, discharged from a New Brunswick acute care hospital during the reference period. For the 2019 edition of the survey, the reference period is from December 2018 to March 2019.
Areas of care covered
The areas of care covered by the Acute Care Survey include:
- Admission process
- Cleanliness
- Communication
- Coordination of care
- Cultural values
- Discharge/transition
- Emotional support
- Food quality
- Information about condition and treatment
- Involvement in decision-making
- Language of service
- Overall satisfaction
- Pain control
- Quietness at night
- Responsiveness
- Safety
- Visiting hours
Hospitals part of Acute Care Survey
Results
2019 Edition of the Acute Care Survey
The 2019 edition of the survey is currently in progress. Results will be available in spring 2020.
2016 Edition of the Acute Care Survey
In 2016, 6,733 hospital patients responded to our survey.
2013 Edition of the Acute Care Survey
In 2013, 4,768 hospital patients responded to our survey.
2010 Edition of the Acute Care Survey
In 2010, 5,371 hospital patients responded to our survey.
Download questionnaires
| 2016 edition | Questionnaire |
| 2013 edition | Questionnaire |
| 2010 edition | Questionnaire |