Citizens who reported that their last virtual consultation was with a health professional who connected by another virtual method
Citizens who agree or strongly agree that they were able to connect when they needed during their last virtual consultation
Citizens who agree or strongly agree that they were able to communicate their health concerns or problems virtually as well as they would have in-person during their last virtual consultation
Citizens whose last virtual consultation who agree or strongly agree that their health concerns or problems were addressed successfully during their last virtual consultation
Citizens who reported that they were somewhat or very satisfied with the health care services they received during their last virtual consultation
Citizens who reported that they were able to get an appointment with their primary care provider on the same day or the next day
Citizens who reported that they were able to get an appointment with their primary care provider within 5 days
[DISCONTINUED] Citizens who can consult professionals other than doctors or nurse practitioners at the same place as their primary care provider for their health problems
[DISCONTINUED] Citizens with a primary care provider who don't know if they can consult professionals other than doctors or nurse practitioners at the same place as their primary care provider for their health problems
Citizens with one or more chronic health conditions (among a list of 12 conditions) who reported that they are very confident in managing their health condition