Acute care patients who answered 8, 9 or 10 on a scale of 0 to 10 when asked if they felt helped by their hospital stay, where 0 is not helped at all and 10 is helped completely
Acute care patients who answered 8, 9 or 10 on a scale of 0 to 10 where 0 is very poor experience and 10 is very good experience
Citizens who reported that their primary care provider always spent enough time with them in the last 12 months
Citizens who reported that they had difficulty accessing high-speed internet for virtual care consultations in the last 12 months
Citizens who reported experiencing difficulties accessing a computer, tablet or smartphone for virtual care consultations, (for example not owning one, or don’t know how to use it) in the last 12 months
[DISCONTINUED] Citizens who used English during their last consultation with their primary care provider
[DISCONTINUED] Citizens who used French during their last consultation with their primary care provider
[DISCONTINUED] Citizens whose preferred language is the same one as the one they used during their last consultation with their primary care provider
[DISCONTINUED] Citizens who used English during their last consultation with their primary care provider who prefer English