Citizens receiving home care services from a home support worker who reported that they have been diagnosed or treated for diabetes
Citizens receiving home care services from a home support worker who reported that they have been diagnosed or treated for depression
Citizens receiving home care services from a home support worker who reported that they have been diagnosed or treated for emphysema or chronic obstructive pulmonary disease (COPD)
Citizens receiving home care services from a home support worker who reported that they have been diagnosed or treated for gastric reflux (GERD)
Acute care patients who reported that they were completely informed about what was going to happen during the admission process [when admission is not through ER]
Acute care patients who reported that the admission process was completely organized [when admission is not through ER]
Acute care patients who reported that they were completely informed about their condition and treatment while waiting in the emergency room [when admission is through ER]
Acute care patients who reported that they were completely informed about what was going to happen during the admission process [when admission is through ER]
Acute care patients who reported that they waited too long to be admitted to a hospital bed [when admission is through ER]
Acute care patients who reported that their transfer from the emergency room to a hospital bed was completely organized [when admission is through ER]