"Data table name","Quality of home support services" "Date updated","August 15, 2023" "File source","New Brunswick Health Council / Conseil de la santé du Nouveau-Brunswick" "Downloaded from",https://nbhc.ca/table/quality-home-support-services Legend,"S = Suppressed, N/A = Not applicable/available" "Category name",Subcategory,Indicator,Unit,"Indicator code",Year,Source,Province,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,Community,"Zone 1","Zone 2","Zone 4","Zone 3","Zone 5","Zone 6",Gender,Gender,Age,Age,"Education level","Education level",,,Language,Language,"Household income","Household income","Household income" ,,,,,,,"New Brunswick","Kedgwick, Saint-Quentin and Grimmer","Campbellton, Atholville, Tide Head Area","Dalhousie, Balmoral, Belledune Area","Bathurst, Beresford, Petit-Rocher Area","Caraquet, Paquetville, Bertrand Area","Shippagan, Lamèque, Inkerman Area","Tracadie and Saint-Isidore ","Neguac, Alnwick, Esgenoopetitj Area","Miramichi, Rogersville, Blackville Area","Bouctouche, Richibucto, Saint-Antoine Area","Salisbury and Petitcodiac","Shediac, Beaubassin East and Cap-Pelé","Sackville, Dorchester, Port Elgin Area","Riverview and Coverdale",Moncton,"Dieppe and Memramcook","Hillsborough, Riverside-Albert, Alma Area","Sussex, Norton, Sussex Corner Area","Minto, Chipman, Cambridge-Narrows Area","Saint John, Simonds and Musquash","Grand Bay-Westfield, Westfield, Greenwich Area","Quispamsis, Rothesay, Hampton Area","St. George, Grand Manan, Blacks Harbour Area","St. Stephen, Saint Andrews, Campobello Island Area","Oromocto, Gagetown, Fredericton Junction Area",Fredericton,"New Maryland, Kingsclear, Lincoln Area","Nackawic, McAdam, Canterbury Area","Douglas, Saint Marys, Doaktown Area","Florenceville-Bristol, Woodstock, Wakefield Area","Perth-Andover, Plaster Rock, Tobique Area","Grand Falls, Saint-Léonard, Drummond Area","Edmundston, Rivière-Verte, Lac Baker Area","Moncton and South-East Area","Fundy Shore and Saint John Area","Madawaska and North-West Area","Fredericton and River Valley Area","Restigouche Area","Bathurst and Acadian Peninsula Area",Man/Boy,Woman/Girl,18-64,"65 and over","High school or less",Postsecondary,Indigenous,Non-Indigenous,"Preferred language of service: English","Preferred language of service: French","Less than $25,000","$25,000 to less than $60,000","$60,000 or more" "Key indicators",Accessibility,"The services they received had started as soon as they thought they needed them",%,HS_ACC01_1,2021,"New Brunswick Health Council, Home Care Survey",89.7601,S,90.6529,90.3948,92.7097,84.814,88.0505,93.5235,93.7491,93.3788,86.2133,86.5636,88.4803,S,93.011,88.9334,79.9572,S,88.8136,89.0227,89.741,S,85.1788,93.5024,85.7842,S,90.076,S,89.813,90.32,95.5729,85.5912,93.686,90.1703,87.6717,88.5674,91.0996,89.9565,90.5079,90.993,90.4236,89.4442,84.7787,91.6401,90.1791,88.1564,82.7409,89.6912,89.3385,90.5627,89.3522,88.7258,S "Key indicators",Accessibility,"The services they received had started as soon as they thought they needed them",%,HS_ACC01_1,2018,"New Brunswick Health Council, Home Care Survey",81.4672,S,76.5424,82.2749,79.4877,90.2704,82.2775,77.3469,88.3113,84.6648,82.087,S,77.9301,S,83.0488,74.0245,67.8863,S,80.8448,96.2496,81.6431,S,85.8041,81.3507,85.3488,S,82.455,S,82.787,80.6894,87.4744,84.1119,77.7914,81.3118,76.9486,82.3645,78.8318,85.4783,79.7284,80.7345,82.0174,81.2016,75.4924,84.1415,82.2193,78.9195,72.3996,81.7453,82.0901,81.6879,81.5963,79.6672,S "Key indicators",Accessibility,"The services they received had started as soon as they thought they needed them",%,HS_ACC01_1,2015,"New Brunswick Health Council, Home Care Survey",79.4384,S,81.0408,79.4691,77.2292,79.0786,80.0506,76.2144,78.2967,79.7734,72.748,S,86.4936,S,81.1643,71.4053,82.5109,S,85.0692,86.1419,81.7447,S,68.5271,84.1691,86.9488,S,76.5424,S,89.2915,80.9867,77.3777,77.9972,75.0578,83.0817,76.6722,81.4088,78.8406,81.0197,80.1088,77.8788,79.0333,79.6223,74.6956,81.8007,80.4107,75.8185,59.4102,80.1483,79.4596,80.5028,80.1912,76.7436,S "Key indicators",Accessibility,"The services they received had started as soon as they thought they needed them",%,HS_ACC01_1,2012,"New Brunswick Health Council, Home Care Survey",80.1158,S,76.8403,75.1076,75.18,73.747,70.8566,93.5092,79.8715,80.1113,71.0601,S,79.3336,S,77.8324,73.6395,S,S,81.9378,87.7689,83.6896,S,87.4286,81.4596,95.354,S,77.3966,S,94.2123,82.0856,80.6377,81.3989,85.6463,82.2524,75.0852,85.001,81.6573,82.2318,75.8501,77.0321,80.1155,80.116,74.9135,82.9133,81.6279,75.0182,86.3488,79.779,81.238,78.1797,79.7217,78.2855,85.0459 "Key indicators",Accessibility,"Always received services in their preferred language - when English is preferred",%,HS_LOS05_2,2021,"New Brunswick Health Council, Home Care Survey",93.3168,n/a,92.937,93.1319,91.8865,S,S,S,S,89.938,93.9954,S,S,S,96.7917,88.6971,S,S,94.6311,96.1923,95.1118,S,97.1415,97.8336,92.2576,S,91.7101,S,95.2503,96.7321,96.1646,92.5393,S,S,92.1647,95.2177,81.3303,94.0993,93.0652,92.0739,92.7439,93.5995,91.118,94.0963,93.082,94.909,S,93.962,93.3168,n/a,93.077,94.2213,S "Key indicators",Accessibility,"Always received services in their preferred language - when English is preferred",%,HS_LOS05_2,2018,"New Brunswick Health Council, Home Care Survey",95.1872,n/a,S,95.0155,86.3814,S,S,S,S,95.646,90.3829,S,95.2453,S,97.6647,93.9224,S,S,97.5126,95.7129,94.9868,S,98.7344,100,97.1683,S,95.6966,S,100,95.047,96.2218,98.4655,S,S,94.2068,96.7482,S,96.1044,93.8813,84.0347,95.2031,95.1798,94.2873,95.5728,96.2171,92.2172,S,95.3439,95.1872,n/a,95.036,96.2285,S "Key indicators",Accessibility,"Always received services in their preferred language - when English is preferred",%,HS_LOS05_2,2015,"New Brunswick Health Council, Home Care Survey",96.0963,S,90.2579,95.6068,94.5263,97.0679,S,S,97.1522,97.6542,92.7653,S,S,S,97.4396,89.7415,S,S,98.3386,97.9405,97.9327,S,98.6163,100,98.3601,S,93.2115,S,95.9166,95.1009,100,100,91.5674,92.5799,92.878,98.3919,92.8258,96.995,93.5842,95.6402,95.9782,96.1517,94.4463,96.9416,96.5242,93.7921,89.6354,96.2167,96.0963,n/a,96.4339,92.9812,S "Key indicators",Accessibility,"Always received services in their preferred language - when English is preferred",%,HS_LOS05_2,2012,"New Brunswick Health Council, Home Care Survey",97.2772,n/a,S,96.0945,S,S,S,S,S,99.1313,100,S,S,S,94.8432,99.196,S,S,97.0461,97.8768,98.8705,S,96.3697,98.1915,95.3106,S,97.4893,S,100,97.9869,96.6462,98.508,S,S,98.6172,97.8155,S,97.641,92.819,94.6916,97.6326,97.1426,96.6234,97.859,97.2131,97.9931,92.7631,97.41,97.2772,n/a,96.6317,98.332,94.2086 "Key indicators",Accessibility,"Always received services in their preferred language - when French is preferred",%,HS_LOS05_3,2021,"New Brunswick Health Council, Home Care Survey",86.0679,S,89.3069,90.8977,90.9846,86.7283,91.0676,93.1838,91.6184,S,86.8601,n/a,S,n/a,S,S,S,n/a,n/a,n/a,S,n/a,n/a,n/a,n/a,n/a,S,n/a,n/a,n/a,n/a,S,81.1932,90.6739,68.7365,S,87.1652,S,89.968,90.8979,86.2559,85.978,83.0321,87.4075,87.5849,79.0691,S,86.9669,n/a,86.0679,86.111,87.2153,S "Key indicators",Accessibility,"Always received services in their preferred language - when French is preferred",%,HS_LOS05_3,2018,"New Brunswick Health Council, Home Care Survey",91.0803,S,85.4303,S,96.9229,90.1878,95.5775,95.9159,S,S,93.5368,n/a,97.4324,n/a,n/a,S,S,n/a,n/a,n/a,n/a,n/a,n/a,n/a,n/a,S,S,n/a,n/a,n/a,S,S,88.1526,95.5987,76.0288,n/a,92.9977,S,87.8083,95.2935,89.3405,91.938,89.7406,91.716,92.4369,83.3915,S,91.2632,n/a,91.0803,90.9069,94.061,S "Key indicators",Accessibility,"Always received services in their preferred language - when French is preferred",%,HS_LOS05_3,2015,"New Brunswick Health Council, Home Care Survey",91.5508,S,S,S,93.9612,S,97.0552,92.9748,S,S,87.8536,n/a,96.8976,n/a,S,S,S,n/a,n/a,n/a,n/a,n/a,n/a,n/a,n/a,n/a,n/a,S,n/a,n/a,n/a,n/a,97.8347,96.9545,82.604,n/a,97.5006,S,89.5849,94.8002,93.7235,90.6588,90.2828,92.1318,91.3831,95.0505,S,91.606,n/a,91.5508,91.7033,95.8856,S "Key indicators",Accessibility,"Always received services in their preferred language - when French is preferred",%,HS_LOS05_3,2012,"New Brunswick Health Council, Home Care Survey",90.6517,S,S,S,93.1684,100,96.961,100,91.2034,S,S,n/a,S,n/a,n/a,S,S,n/a,n/a,n/a,S,n/a,n/a,n/a,n/a,n/a,n/a,n/a,n/a,n/a,n/a,S,84.2223,91.7617,81.542,S,89.9433,S,87.4873,96.4102,93.088,89.7224,91.7127,89.7603,90.7918,89.7156,S,90.208,n/a,90.6517,90.9608,88.7424,S "Key indicators",Appropriateness,"Home support workers seemed informed and up-to-date about all the care the client received",%,HS_CRD01_1,2021,"New Brunswick Health Council, Home Care Survey",63.4843,S,S,73.152,63.0295,S,S,78.1955,S,71.9277,S,S,S,S,S,62.6125,S,S,71.5747,78.9083,58.5909,S,56.2824,64.7057,57.2653,S,44.2512,S,S,72.9266,63.2024,82.8176,56.232,54.973,65.8793,60.8996,57.3162,60.8044,66.8246,71.9778,64.1032,63.2029,64.3195,63.2168,66.7892,54.889,S,63.4571,63.0696,64.91,64.5592,59.6951,S "Key indicators",Appropriateness,"Home support workers seemed informed and up-to-date about all the care the client received",%,HS_CRD01_1,2018,"New Brunswick Health Council, Home Care Survey",51.8802,S,S,64.0937,49.9928,S,S,60.6929,S,57.0316,S,S,S,S,S,47.4269,S,S,48.4848,66.9661,44.6709,S,50.1407,52.4281,47.7643,S,43.8242,S,S,55.7491,61.8095,73.2329,40.1441,36.9919,51.6095,46.9824,38.4534,55.5899,65.4408,55.9995,48.4779,53.4869,49.248,52.9705,53.1389,43.0947,S,52.1731,51.8427,52.3502,52.4775,43.676,S "Key indicators",Appropriateness,"Home support workers seemed informed and up-to-date about all the care the client received",%,HS_CRD01_1,2015,"New Brunswick Health Council, Home Care Survey",55.9294,S,S,57.2899,60.031,S,S,S,S,60.103,61.6154,S,S,S,S,50.3844,S,S,57.3199,71.2741,44.1129,S,S,62.5841,57.1368,S,44.4986,S,S,69.402,48.5224,74.0194,41.3013,63.4121,54.2974,51.7278,54.9686,56.4315,58.4137,63.3904,53.2466,57.1049,54.4505,56.5647,56.4026,49.2192,S,56.919,56.0648,52.5469,54.0514,59.1812,S "Key indicators",Appropriateness,"Home support workers seemed informed and up-to-date about all the care the client received",%,HS_CRD01_1,2012,"New Brunswick Health Council, Home Care Survey",67.8358,S,S,S,76.5248,S,S,S,S,85.3076,S,S,S,S,S,64.673,S,S,70.1823,S,58.7054,S,S,S,S,S,65.3239,S,S,S,56.3684,74.9425,S,51.7828,68.1786,63.8001,54.182,67.2348,71.1496,78.41,62.0951,70.0943,62.069,70.6803,69.9677,64.3119,S,67.1814,68.3014,66.2151,67.0805,64.0731,S "Key indicators",Appropriateness,"Family caregivers received information that they wanted when they needed it, strongly agree",%,HS_APPRI_1,2021,"New Brunswick Health Council, Home Care Survey",34.8143,S,34.5483,47.7791,35.1126,30.9756,39.8095,39.7642,23.6085,38.3383,35.1904,S,32.2345,S,28.3827,33.6584,S,S,32.5953,42.6384,38.1807,S,38.7251,42.1072,41.9538,S,31.6152,S,37.5403,37.156,30.985,38.838,22.3052,28.4519,32.4501,38.2347,26.1106,34.4196,41.9747,36.5106,35.8254,34.282,33.295,35.3191,35.1891,34.3694,27.8001,35.1345,36.0086,31.9638,35.889,34.9778,S "Key indicators",Appropriateness,"Family caregivers received information that they wanted when they needed it, strongly agree",%,HS_APPRI_1,2018,"New Brunswick Health Council, Home Care Survey",26.5543,S,12.9087,24.6186,26.3466,34.3522,20.4179,32.4809,24.6949,24.7217,26.4478,S,33.3551,S,19.234,21.371,34.4432,S,23.5808,40.779,25.76,S,27.8504,37.0991,28.6648,S,23.0344,S,S,36.389,31.2337,25.4817,23.3727,25.4758,24.5906,27.4819,25.2872,29.4086,19.9113,28.2297,27.3838,26.1466,23.0538,27.9299,27.2957,24.5206,29.5714,27.0974,27.1229,26.4774,26.4254,27.2581,S "Key indicators",Appropriateness,"Family caregivers received information that they wanted when they needed it, strongly agree",%,HS_APPRI_1,2015,"New Brunswick Health Council, Home Care Survey",28.6584,S,21.6544,32.8641,25.5928,32.4448,27.1191,30.8155,25.6806,33.0256,32.8931,S,29.0102,S,S,31.8423,28.2831,S,35.8307,25.8537,30.3491,S,22.5625,39.2518,47.6946,S,17.7423,S,32.6801,33.9205,28.0399,21.3399,15.0518,27.3299,28.8657,32.9061,22.7302,26.1611,28.3839,28.1312,28.3648,28.7937,25.6203,29.9949,28.8442,28.4339,S,29.3122,29.0622,26.2971,28.4938,29.3414,S "Key indicators",Appropriateness,"Family caregivers received information that they wanted when they needed it, strongly agree",%,HS_APPRI_1,2012,"New Brunswick Health Council, Home Care Survey",27.3476,S,20.3649,23.5721,21.3803,26.326,30.8271,S,18.6089,31.2674,31.0134,S,S,S,22.9469,26.7409,S,S,25.4875,30.1744,34.9797,S,22.9527,29.5798,42.8707,S,26.6696,S,45.4722,35.2617,40.246,31.2623,19.4548,11.4924,25.8117,32.0238,16.6228,32.7573,22.24,22.9867,27.5354,27.2714,28.9641,26.4694,27.6483,27.5426,30.2423,27.3926,31.4516,17.6383,26.1067,30.3795,35.3196 "Key indicators",Safety,"Clients reported that they were harmed because of an error or mistake as a result of services received",%,HS_ERR01_1,2021,"New Brunswick Health Council, Home Care Survey",2.16714,S,S,S,4.17765,S,0,S,S,S,0,S,0,S,0,S,S,S,S,0,S,S,S,S,S,S,S,S,0,0,S,S,S,9.37272,1.32444,2.03692,6.4704,1.48763,S,2.68567,2.2519,2.12575,3.55342,1.64874,1.6421,3.08221,0,2.13663,1.69077,3.75805,1.88149,2.39338,S "Key indicators",Safety,"Clients reported that they were harmed because of an error or mistake as a result of services received",%,HS_ERR01_1,2018,"New Brunswick Health Council, Home Care Survey",2.46057,S,S,S,S,S,S,0,0,S,S,S,S,S,S,2.91982,S,S,S,0,3.06983,S,0,S,S,S,S,S,S,S,0,S,S,8.73422,2.72157,2.36267,6.92926,1.52108,S,1.71261,2.22049,2.5768,3.56527,1.96053,2.4868,2.99507,S,2.43668,2.13199,3.49542,2.48728,2.72979,S "Key indicators",Safety,"Clients reported that they were harmed because of an error or mistake as a result of services received",%,HS_ERR01_1,2015,"New Brunswick Health Council, Home Care Survey",2.49062,S,0,S,S,S,0,S,0,S,S,S,S,S,0,S,S,S,0,0,2.6145,S,S,0,S,S,S,S,S,S,S,S,S,6.89818,2.41602,1.78158,5.35034,3.37513,S,2.61282,1.97037,2.72879,4.10303,1.68297,2.23509,3.77981,S,2.26825,2.18676,3.74581,2.56737,2.40375,S "Key indicators",Safety,"Clients reported that they were harmed because of an error or mistake as a result of services received",%,HS_ERR01_1,2012,"New Brunswick Health Council, Home Care Survey",1.83679,S,S,S,S,0,S,0,S,S,S,S,0,S,0,S,S,S,0,0,S,S,0,0,S,S,S,S,S,0,S,S,S,5.91575,S,S,4.95462,1.89479,S,S,2.28743,1.6661,3.25342,1.17237,1.65384,2.72575,S,1.63869,1.36985,3.04522,1.94903,2.46201,0 "Key indicators",Communication,"Home support workers explained things in a way that was easy to understand, always",%,HS_COM02_1,2021,"New Brunswick Health Council, Home Care Survey",80.2404,S,79.9805,83.7732,76.3883,80.7345,81.9925,82.179,81.8589,85.8077,86.6473,S,84.5284,S,84.3294,73.7551,72.4301,S,84.1305,77.5165,75.9976,S,83.2147,90.7367,85.0031,S,74.3647,S,87.0557,78.5852,83.5117,82.3995,74.5661,75.9711,79.7577,80.9985,75.7848,79.875,82.2014,79.3055,80.0987,80.3081,79.1229,80.6503,81.9214,74.9847,90.1503,80.5228,80.9443,78.6981,80.0064,83.3566,S "Key indicators",Communication,"Home support workers explained things in a way that was easy to understand, always",%,HS_COM02_1,2018,"New Brunswick Health Council, Home Care Survey",77.2016,S,85.2751,78.4265,80.3779,74.1179,83.5485,72.9379,83.255,84.0509,84.3681,69.6788,81.1263,S,76.9497,75.501,66.3036,S,74.5166,86.3707,72.455,S,71.3436,78.324,86.4712,S,71.603,S,85.9478,78.8439,73.9278,84.6427,78.9874,68.2819,76.8923,75.2668,73.4725,76.7727,81.3676,77.9673,75.3924,78.0696,74.7027,78.3355,78.4809,73.4667,79.9681,77.476,77.5888,74.9767,76.9283,75.3508,S "Key indicators",Communication,"Home support workers explained things in a way that was easy to understand, always",%,HS_COM02_1,2015,"New Brunswick Health Council, Home Care Survey",77.755,S,70.5079,83.1087,81.8275,70.4923,80.7762,73.4279,79.7421,81.3286,71.694,S,83.6194,S,73.3864,76.3056,85.837,S,82.4495,88.5888,74.8561,S,74.9952,79.0432,90.9182,S,77.8603,S,84.5022,79.4133,74.1887,82.3834,75.6059,73.1375,75.9408,78.3056,74.6385,78.5254,77.8244,78.2364,75.9212,78.5998,74.712,79.2987,78.9735,71.3909,69.0833,78.6511,77.5721,75.864,77.8878,79.9894,S "Key indicators",Communication,"Home support workers explained things in a way that was easy to understand, always",%,HS_COM02_1,2012,"New Brunswick Health Council, Home Care Survey",84.4883,S,83.0148,87.203,79.5829,81.9805,82.5941,91.4029,80.5644,85.9921,89.0056,S,86.7135,S,97.5194,89.7195,S,S,87.5028,88.642,83.5303,S,77.7202,87.606,84.8873,S,88.2604,S,81.4542,85.5578,82.063,88.447,73.8711,68.8841,89.4129,84.9566,72.3716,85.9565,85.432,82.2384,84.6518,84.4254,83.813,84.9112,84.0277,86.6165,80.4829,84.8167,86.4901,78.6498,82.4374,89.851,86.7125 "Key indicators",Communication,"Home support workers treated them with courtesy and respect, always",%,HS_COM04_1,2021,"New Brunswick Health Council, Home Care Survey",87.5986,S,87.1247,93.0692,88.845,88.7397,91.2791,92.1786,88.5938,94.3972,87.9369,S,94.5687,S,87.9457,81.6422,80.2014,S,88.8711,91.1272,84.9686,S,87.3646,92.8786,90.6162,S,84.2838,S,90.7521,86.2002,86.8438,89.3281,78.3227,85.2274,85.7202,87.4605,82.0714,87.382,90.5556,89.9922,88.0475,87.3808,86.4373,88.0338,88.6516,84.232,97.233,87.5752,88.08,86.6171,87.6091,88.6341,S "Key indicators",Communication,"Home support workers treated them with courtesy and respect, always",%,HS_COM04_1,2018,"New Brunswick Health Council, Home Care Survey",85.4564,S,85.0642,95.3158,85.0192,90.0586,95.6219,85.0204,98.292,86.1943,90.6735,77.1781,88.9198,S,89.3408,82.0464,76.1289,S,84.0526,94.1642,84.9225,S,84.3446,87.974,84.7029,S,78.6389,S,83.6916,81.5339,80.3944,90.241,85.7872,79.7712,84.7488,85.2565,83.0772,83.3385,90.8306,87.3768,86.0446,85.1711,81.5873,87.233,87.0153,79.2209,85.0102,85.5693,84.9972,85.9989,84.9915,86.857,S "Key indicators",Communication,"Home support workers treated them with courtesy and respect, always",%,HS_COM04_1,2015,"New Brunswick Health Council, Home Care Survey",86.3984,S,82.3206,86.9054,93.7398,91.231,89.4843,81.5149,90.0404,85.738,88.6201,S,90.2282,S,83.6003,88.7477,80.9367,S,90.2249,93.0838,84.488,S,85.5366,90.1101,89.5791,S,78.532,S,87.9841,85.3188,85.6863,90.9801,84.3138,80.4854,86.0705,87.0501,81.6857,85.9772,84.9569,90.2941,87.3364,85.9698,82.7174,88.2822,87.1091,81.9274,84.2003,86.9035,86.3325,84.5649,86.2152,88.1011,S "Key indicators",Communication,"Home support workers treated them with courtesy and respect, always",%,HS_COM04_1,2012,"New Brunswick Health Council, Home Care Survey",90.2938,S,89.2161,89.8796,90.7712,94.4005,94.8505,92.3404,91.8721,91.5564,93.3595,S,91.8697,S,94.8432,85.7468,S,S,93.2302,95.9265,90.2343,S,81.9832,89.4264,90.3094,S,93.6595,S,89.5831,89.7615,86.5283,92.1381,84.9435,82.1705,90.6662,90.1049,84.1739,91.4659,89.5863,92.3792,91.8431,89.705,87.7551,91.7646,91.0157,88.2109,92.1023,90.2528,90.6948,88.6482,90.0721,91.202,89.1282 "Key indicators","Overall satisfaction","Favourable rating of 8, 9 or 10 for the services received in the last 2 months",%,HS_SAT01_1,2021,"New Brunswick Health Council, Home Care Survey",87.877,S,88.8025,96.5825,89.9875,84.8076,96.377,91.4392,90.2641,93.7887,90.2848,S,87.846,S,76.9922,88.7238,82.5454,S,93.0025,90.2385,81.7478,S,88.7836,88.2212,84.9269,S,80.5244,S,89.1313,88.6991,87.5166,86.5227,85.0433,88.9985,88.003,85.677,86.74,85.3183,93.3217,90.5668,88.3712,87.6345,86.2943,88.4699,88.339,86.0415,88.6907,87.8197,87.3606,88.7927,87.2592,90.1777,S "Key indicators","Overall satisfaction","Favourable rating of 8, 9 or 10 for the services received in the last 2 months",%,HS_SAT01_1,2018,"New Brunswick Health Council, Home Care Survey",86.9861,S,85.9092,89.1285,85.9303,93.4216,92.3524,83.6663,100,89.3147,90.0499,81.6727,87.6483,S,87.148,82.3957,78.2427,S,86.9123,92.0658,82.0487,S,88.3122,85.2484,83.7055,S,83.332,S,97.0102,90.6926,90.9094,89.0441,91.5392,86.5746,84.9697,84.4882,88.9171,88.5795,87.736,87.3172,88.0084,86.49,84.9173,87.9427,88.0191,83.2924,86.2799,87.0741,86.2705,88.5577,87.1179,86.796,S "Key indicators","Overall satisfaction","Favourable rating of 8, 9 or 10 for the services received in the last 2 months",%,HS_SAT01_1,2015,"New Brunswick Health Council, Home Care Survey",88.7361,S,87.1367,90.7345,95.2894,92.9392,98.7313,84.0241,95.6512,89.6252,92.7551,S,88.1551,S,78.8282,85.0525,74.8798,S,93.2093,93.0019,84.7465,S,84.6014,92.8698,85.4913,S,84.6609,S,90.3278,95.1203,90.3063,93.0036,87.2223,83.1732,85.4084,87.4213,85.1725,90.2805,89.2395,93.6418,90.4423,87.9512,84.6588,90.8133,88.9606,85.9931,81.5386,89.1979,88.4672,89.1113,89.095,90.1799,S "Key indicators","Overall satisfaction","Favourable rating of 8, 9 or 10 for the services received in the last 2 months",%,HS_SAT01_1,2012,"New Brunswick Health Council, Home Care Survey",87.8735,S,89.7061,89.5887,92.8603,92.5631,97.3525,94.551,91.8721,91.9259,88.775,S,87.8768,S,91.6064,81.2544,S,S,88.7994,95.2781,84.2561,S,79.9637,94.0842,92.4777,S,86.3654,S,88.9093,85.8751,88.844,90.2558,77.0518,78.5103,86.1743,87.1146,77.463,89.6107,89.6401,93.8604,89.4443,87.2689,85.4452,89.493,88.5194,86.2742,91.0156,87.9184,88.1812,87.2538,87.7532,87.5552,85.2524 "Key indicators","Overall satisfaction","Very satisfied with the number of times they received services",%,HS_SAT02_1,2021,"New Brunswick Health Council, Home Care Survey",67.9331,S,60.3268,71.4371,67.2575,54.9734,58.8293,56.4039,59.8488,76.0546,63.1238,S,68.6833,S,64.2128,71.3483,57.6357,S,75.5374,70.3098,70.9617,S,73.5559,69.7968,79.2191,S,67.8132,S,78.4192,77.7681,70.7974,74.3316,53.1568,54.4139,67.8298,72.9992,52.8973,71.6631,66.6642,61.5617,68.298,67.7532,65.7598,68.7404,68.153,67.2828,62.8503,68.2823,73.0735,53.0337,67.0985,69.6497,S "Key indicators","Overall satisfaction","Very satisfied with the number of times they received services",%,HS_SAT02_1,2018,"New Brunswick Health Council, Home Care Survey",64.3672,S,71.1509,64.3879,65.2394,60.6566,52.6999,44.8593,45.2221,72.3229,59.0788,52.5248,62.2846,S,63.9243,65.527,62.1144,S,71.5726,80.8503,64.6447,S,72.3103,80.8519,65.5472,S,70.319,S,62.7206,64.0737,67.2003,76.847,56.1498,45.6314,63.4934,68.2285,49.7965,70.8035,67.3506,56.6169,65.6775,63.7298,64.018,64.5286,65.1307,60.0285,68.7468,64.1394,69.6612,48.9474,64.393,59.112,S "Key indicators","Overall satisfaction","Very satisfied with the number of times they received services",%,HS_SAT02_1,2015,"New Brunswick Health Council, Home Care Survey",65.8328,S,50.2137,66.6804,71.1309,49.0288,49.5567,48.0433,58.5978,70.2588,64.0407,S,66.9428,S,64.9404,67.8557,72.9071,S,83.3096,86.212,66.4901,S,63.6799,82.7644,72.5761,S,76.7569,S,64.5053,83.0904,70.7495,76.0504,47.3315,44.2876,67.6137,71.7018,44.5425,74.8158,59.9154,59.2529,67.6158,65.0132,63.9809,66.7658,67.1225,62.3334,56.5768,66.4347,68.5385,50.2811,65.9433,66.0651,S "Key indicators","Overall satisfaction","Very satisfied with the number of times they received services",%,HS_SAT02_1,2012,"New Brunswick Health Council, Home Care Survey",70.6399,S,72.6869,68.5626,66.3664,82.4166,75.2252,65.3258,62.2722,76.5631,72.1769,S,51.8568,S,75.6662,66.6613,S,S,78.781,74.3762,73.2082,S,70.0478,71.8224,71.9357,S,65.7629,S,76.8063,83.5807,70.6865,78.5123,58.1009,55.5164,70.1267,73.6815,56.1668,74.2553,70.3691,70.5844,73.598,69.5238,68.6542,71.8929,70.848,70.2952,65.1509,70.8733,74.9487,59.1863,70.8069,69.2706,76.7127 "Key indicators","Availability of services","Experienced limits or reductions in the types of services available",%,HS_PGMLS_1,2021,"New Brunswick Health Council, Home Care Survey",20.0522,S,20.5239,15.852,15.7828,32.0408,17.6199,27.4544,15.6825,10.73,18.7042,S,S,S,31.3761,26.1469,35.7859,S,19.9313,12.8822,15.7407,S,24.811,25.2835,23.142,S,25.9803,S,11.295,11.7202,15.6946,24.7094,16.5695,21.8893,24.8029,19.0087,20.3666,19.8527,17.8648,21.1672,19.3521,20.3965,25.3164,18.074,18.4044,25.6866,18.7953,20.5061,20.0721,20.9061,20.7434,23.3091,S "Key indicators","Availability of services","Experienced limits or reductions in the types of services available",%,HS_PGMLS_1,2018,"New Brunswick Health Council, Home Care Survey",22.5255,S,24.3731,18.4626,16.0594,18.267,23.6073,21.8927,24.9132,21.9097,20.6711,S,13.3929,S,21.8038,29.7272,30.0504,S,19.1162,11.403,24.5052,S,21.9825,12.4048,19.5414,S,26.9246,S,18.9682,24.0729,21.8203,17.1624,24.866,33.7974,23.7597,21.2041,29.8513,22.1196,21.0773,19.2729,21.5228,23.0246,28.4403,19.7993,20.931,28.0802,36.2655,22.4606,22.6876,20.7937,23.016,22.5298,S "Key indicators","Availability of services","Experienced limits or reductions in the types of services available",%,HS_PGMLS_1,2015,"New Brunswick Health Council, Home Care Survey",23.0019,S,23.9685,28.862,13.2848,21.3223,14.9262,34.5599,23.7312,15.5959,17.7592,S,13.2565,S,29.0703,27.843,26.7172,S,12.5868,13.9088,26.2269,S,34.7215,S,24.0629,S,30.6619,S,30.3973,18.9488,27.3403,17.1427,32.9699,19.7437,23.3058,23.3282,26.8721,24.2377,26.8929,18.4423,22.5482,23.2078,28.3414,20.3186,22.0258,30.5871,38.8683,22.5905,23.521,21.3231,23.0344,23.6886,S "Key indicators","Availability of services","Experienced limits or reductions in the types of services available",%,HS_PGMLS_1,2012,"New Brunswick Health Council, Home Care Survey",19.7983,S,16.4151,26.7449,10.6831,S,19.0757,25.4774,18.1009,15.5911,30.0511,S,16.9577,S,23.1908,31.9524,S,S,12.0443,12.8735,20.8407,S,19.7114,S,18.3678,S,19.7076,S,S,25.3499,16.4969,15.28,30.3626,24.905,26.4883,16.4358,26.6448,17.4566,22.1464,14.2308,19.6063,19.8729,24.9561,16.868,18.2665,25.0391,23.1807,19.8295,19.9134,19.5341,20.339,18.0453,22.4408 "Key indicators","Availability of services","Experienced limits or reductions in the duration of services or number of hours available",%,HS_PGMLH_1,2021,"New Brunswick Health Council, Home Care Survey",21.6525,S,20.6827,16.0637,16.5098,35.1535,25.5466,24.0442,20.6808,12.0991,19.397,S,14.535,S,24.6388,25.7234,37.8255,S,23.8848,S,20.486,S,33.1851,25.4123,23.6824,S,25.2802,S,S,21.9278,21.2644,32.2082,15.723,22.9466,24.1062,22.8274,20.4065,22.2873,18.0527,22.5098,21.2588,21.8483,25.515,20.2005,21.2044,22.818,30.8692,21.6367,21.8263,21.6651,22.8313,23.0301,S "Key indicators","Availability of services","Experienced limits or reductions in the duration of services or number of hours available",%,HS_PGMLH_1,2018,"New Brunswick Health Council, Home Care Survey",27.8528,S,31.0805,24.4821,19.2689,24.582,35.1881,40.9315,40.1898,25.3671,28.3766,S,19.7407,S,19.019,28.8681,27.7856,S,26.6168,S,33.0884,S,27.0551,22.0282,26.8084,S,35.8692,S,36.1132,21.1408,31.7642,17.3488,25.762,28.482,25.8942,29.4595,27.0037,27.8488,27.3862,28.8869,26.4997,28.5288,30.6675,26.5557,26.7871,32.079,34.6863,27.5303,28.2782,25.7606,27.4712,30.6175,S "Key indicators","Availability of services","Experienced limits or reductions in the duration of services or number of hours available",%,HS_PGMLH_1,2015,"New Brunswick Health Council, Home Care Survey",30.4119,S,31.1346,32.3875,19.3922,28.434,27.6293,45.9831,34.2908,30.1882,36.3944,S,18.5761,S,29.0883,34.8562,47.1336,S,19.8158,20.026,30.3607,S,39.6294,17.3821,27.1726,S,35.855,S,35.9227,28.5335,38.7783,22.7756,31.5072,23.542,33.1973,28.6626,28.185,31.9318,31.869,27.1772,31.7123,29.8239,36.0629,27.5905,29.9363,36.1122,40.646,30.1944,31.2591,25.857,31.0479,28.3372,S "Key indicators","Availability of services","Experienced limits or reductions in the duration of services or number of hours available",%,HS_PGMLH_1,2012,"New Brunswick Health Council, Home Care Survey",25.6242,S,18.3453,26.4648,12.7516,23.7922,29.5811,31.4288,38.8712,26.4356,32.3855,S,22.4558,S,28.1737,30.835,S,S,23.4742,17.5953,26.2232,S,23.1838,12.8932,22.7833,S,23.1621,S,S,25.7634,23.5389,21.3257,38.3497,36.6444,27.8058,23.5602,35.8143,22.792,22.9326,20.409,25.0731,25.8346,31.0526,22.7321,24.5054,28.8015,34.8099,25.4678,25.473,26.2465,26.11,26.3914,29.2959 "Services received from a home support worker in the last 2 months",,Bathing,%,HS_STFBA_1,2021,"New Brunswick Health Council, Home Care Survey",40.5746,S,34.5827,39.1719,35.2083,35.3907,46.8513,52.5489,60.146,44.97,24.9406,S,33.8147,S,40.785,44.5719,22.0417,S,45.4834,37.4025,42.8052,S,44.5332,43.3097,23.1267,S,42.7672,S,36.5756,42.363,47.5748,39.7036,36.5684,34.3531,38.3331,40.8449,34.3158,42.6918,37.1654,41.3291,35.3246,43.0828,31.0658,44.1859,41.2263,37.1015,37.923,41.4952,41.7462,38.2655,37.8973,45.0152,S "Services received from a home support worker in the last 2 months",,Bathing,%,HS_STFBA_1,2018,"New Brunswick Health Council, Home Care Survey",42.6594,S,32.8398,46.6714,36.5068,56.5523,50.7245,53.8943,51.6768,49.1237,26.6153,S,32.9363,S,47.921,38.3824,43.4306,S,53.7212,36.6259,43.3565,S,45.3866,37.9719,29.5083,S,42.7605,S,49.4754,36.8876,42.7376,49.205,39.3267,37.2536,38.7714,43.2397,39.8201,42.1572,40.3737,46.3926,37.4617,45.1882,36.6494,45.4466,42.7581,41.8167,45.4047,42.7085,43.2512,43.1777,40.8208,47.941,S "Services received from a home support worker in the last 2 months",,Bathing,%,HS_STFBA_1,2015,"New Brunswick Health Council, Home Care Survey",45.1201,S,43.809,47.2187,39.0914,49.5882,62.1215,57.1684,59.0407,44.9648,38.8708,S,35.7364,S,38.1113,43.927,39.8492,S,52.4435,37.6463,49.9064,S,49.9627,33.6369,41.8145,S,50.027,S,49.5869,44.1173,47.3206,42.1697,39.1677,31.8328,41.4102,48.0566,34.855,45.9303,45.75,48.4113,39.4068,47.714,39.5815,47.8664,45.5426,40.4538,39.8095,45.1738,44.3223,50.1463,43.4752,53.8927,S "Services received from a home support worker in the last 2 months",,Bathing,%,HS_STFBA_1,2012,"New Brunswick Health Council, Home Care Survey",48.0989,S,50.6465,46.9414,37.9239,58.9778,52.9532,65.6132,62.1966,56.6484,38.1456,S,50.4683,S,54.9311,42.9573,S,S,57.4702,51.4091,55.8627,S,51.5389,35.6245,39.3761,S,53.2602,S,45.0043,49.3698,54.688,39.5855,34.9539,33.7439,44.5778,51.0532,34.5044,50.3122,48.5673,48.5398,42.3272,50.288,41.5541,51.5048,47.6207,48.2002,49.2934,48.1996,48.3599,48.0079,45.0992,58.4895,59.4266 "Services received from a home support worker in the last 2 months",,"Help with errands",%,HS_STFER_1,2021,"New Brunswick Health Council, Home Care Survey",58.1814,S,67.0663,68.8037,69.6111,34.9847,25.2652,48.0226,50.8214,66.3684,53.349,S,63.903,S,39.3691,56.4449,40.0468,S,68.3805,71.6873,59.1735,S,63.3279,61.965,66.0409,S,53.0588,S,52.3829,68.569,56.519,56.6215,59.0447,63.1212,54.1379,61.7738,58.7215,56.9703,68.0441,52.0795,57.144,58.6771,65.1003,55.5538,56.7593,64.1517,58.8381,58.0225,60.8714,50.8071,60.5276,49.4444,S "Services received from a home support worker in the last 2 months",,"Help with errands",%,HS_STFER_1,2018,"New Brunswick Health Council, Home Care Survey",55.4506,S,66.1603,73.4621,64.6227,35.5855,36.4069,44.3698,70.671,69.4687,54.0542,S,55.052,S,49.2153,45.2916,48.5763,S,56.0746,61.1747,55.8547,S,49.8524,65.6046,59.4731,S,47.5718,S,44.8396,62.4977,51.3352,61.0686,54.6198,54.4501,49.8744,56.087,55.0979,53.422,70.1375,50.4588,52.374,56.9476,57.6868,54.4136,54.6197,59.7965,72.4984,55.6572,57.1731,50.7993,57.0194,46.9077,S "Services received from a home support worker in the last 2 months",,"Feeding or nutrition care",%,HS_STFFN_1,2021,"New Brunswick Health Council, Home Care Survey",19.6005,S,20.0924,20.3919,25.408,31.7975,28.1009,35.5773,26.5001,22.328,20.0983,S,13.0163,S,11.6758,19.6107,S,S,19.8572,14.6745,15.0957,S,18.0829,16.4484,10.2207,S,10.1503,S,21.09,16.0549,16.2794,14.7328,25.9545,28.8764,18.1455,15.6398,26.3816,14.6295,20.2609,29.2785,23.0804,17.938,20.4989,19.2593,19.9368,17.7564,18.8266,20.4823,16.9682,28.0371,19.5356,20.6611,S "Services received from a home support worker in the last 2 months",,"Feeding or nutrition care",%,HS_STFFN_1,2018,"New Brunswick Health Council, Home Care Survey",17.7757,S,14.5718,20.7407,15.6237,26.88,18.0701,34.3247,25.2231,22.2795,16.3421,S,20.2051,S,S,16.466,13.4691,S,18.3299,16.4269,12.8812,S,22.8613,11.8425,10.7226,S,17.7823,S,S,11.608,17.6922,16.7479,20.5681,19.7065,16.8589,14.5044,20.5404,15.3296,17.9319,22.8218,22.251,15.5983,19.3237,17.0578,17.8545,17.4437,S,18.1909,15.5802,23.3371,17.3651,20.2139,S "Services received from a home support worker in the last 2 months",,"Feeding or nutrition care",%,HS_STFFN_1,2015,"New Brunswick Health Council, Home Care Survey",22.9557,S,20.287,29.5377,24.0189,33.7791,40.0707,41.1317,30.2369,28.2295,27.6637,S,21.068,S,S,18.2232,26.5403,S,24.1101,S,19.6892,S,19.7569,12.8604,11.0798,S,17.903,S,23.0732,12.356,19.7214,13.1471,23.7616,26.0724,20.6545,19.563,25.8596,17.5037,25.5529,31.716,24.0828,22.444,22.5532,23.1553,22.4207,21.9501,34.2244,22.8721,20.7413,34.5747,22.0499,27.669,S "Services received from a home support worker in the last 2 months",,"Feeding or nutrition care",%,HS_STFFN_1,2012,"New Brunswick Health Council, Home Care Survey",30.741,S,36.6577,43.3806,35.1435,38.3243,43.7263,49.6012,49.3552,35.2991,37.3116,S,34.0634,S,35.2068,27.1961,S,S,35.2589,35.6364,25.7022,S,16.0578,25.2545,21.5045,S,20.0875,S,30.3102,27.8779,34.2739,19.3162,29.0458,26.0618,28.3041,25.54,28.0241,28.3628,40.4304,39.4662,35.7677,28.8513,32.4873,29.1464,30.7777,26.217,31.765,30.7594,28.3472,36.8846,29.862,35.9773,45.2375 "Services received from a home support worker in the last 2 months",,"Grooming or dressing",%,HS_STFGD_1,2021,"New Brunswick Health Council, Home Care Survey",39.9611,S,25.1885,40.7474,34.9518,38.6352,45.6408,49.0269,67.1103,47.5303,22.7764,S,30.7095,S,33.3354,38.0304,24.6072,S,48.8743,39.1225,45.43,S,45.3899,38.7224,28.5049,S,39.6787,S,33.5311,43.9661,46.1945,43.0758,37.7679,29.8074,33.7523,43.0246,32.676,42.5269,33.9446,40.6468,38.5486,40.6359,35.403,41.6922,40.3774,38.3796,38.7144,41.1697,42.2084,35.9331,37.5536,42.3175,S "Services received from a home support worker in the last 2 months",,"Grooming or dressing",%,HS_STFGD_1,2018,"New Brunswick Health Council, Home Care Survey",40.4286,S,29.5881,48.8462,33.5793,52.1813,41.7184,48.85,46.9506,50.2555,27.8654,S,27.7539,S,43.3256,35.4625,34.1659,S,47.8615,41.7626,39.6655,S,50.149,40.2755,29.8603,S,41.865,S,43.2546,42.3686,42.841,39.1285,40.5428,32.8948,33.9557,41.6259,36.7382,42.3015,40.0777,41.6717,37.9167,41.6508,37.5495,41.7638,40.4012,42.0382,37.7236,41.2309,41.7903,38.7745,37.6556,50.4625,S "Services received from a home support worker in the last 2 months",,"Grooming or dressing",%,HS_STFGD_1,2015,"New Brunswick Health Council, Home Care Survey",44.5541,S,41.8973,52.5845,36.833,34.8965,64.6525,54.0076,53.5622,50.3933,48.4279,S,29.1511,S,37.4032,40.2715,43.9225,S,47.039,48.2564,47.8958,S,56.1266,31.1562,42.0141,S,43.6057,S,43.6609,42.3611,45.9625,41.6072,38.7896,32.5866,41.213,47.1226,35.6718,44.4993,47.981,44.9119,40.5662,46.3647,40.5406,46.5443,44.0352,44.3979,38.0515,45.1369,43.8748,51.2095,42.3289,55.6928,S "Services received from a home support worker in the last 2 months",,"Grooming or dressing",%,HS_STFGD_1,2012,"New Brunswick Health Council, Home Care Survey",49.5547,S,54.8883,53.1621,40.863,60.2863,49.4503,63.06,66.9102,54.342,46.6706,S,50.3239,S,54.4797,46.165,S,S,60.4177,62.1451,55.5562,S,49.0877,33.816,40.7731,S,50.0674,S,57.4616,44.2781,52.2393,43.13,35.9624,34.5904,47.4164,51.3229,35.3656,51.8855,53.9196,49.1839,47.3318,50.396,47.973,49.9138,47.7615,52.4778,43.4818,50.0671,50.6427,46.2252,45.6916,64.9262,62.1105 "Services received from a home support worker in the last 2 months",,Housekeeping,%,HS_STFHO_1,2021,"New Brunswick Health Council, Home Care Survey",93.4511,S,92.1525,94.0287,95.8091,90.5385,94.0452,94.4482,83.6181,94.9397,88.7915,S,93.1882,S,91.6288,93.7054,92.6957,S,92.9151,88.6356,95.2233,S,92.4807,92.5879,89.8477,S,93.0285,S,97.5014,94.4144,92.8018,98.4856,96.1203,96.0058,92.3687,93.2932,96.4029,93.1929,93.2084,94.4062,91.4615,94.4016,89.529,94.9406,93.6747,94.7456,92.2843,93.5903,93.5585,93.6735,94.6354,92.0849,S "Services received from a home support worker in the last 2 months",,Housekeeping,%,HS_STFHO_1,2018,"New Brunswick Health Council, Home Care Survey",92.0722,S,87.153,95.0127,94.5674,89.0084,94.2461,86.6688,91.7279,89.9291,94.1305,S,88.0227,S,98.0172,93.2589,88.7187,S,91.2359,96.4389,94.2328,S,89.7173,93.1607,95.759,S,90.1981,S,96.8219,94.8665,87.6334,93.395,94.2454,92.8196,92.9532,92.7395,92.5594,91.5822,91.4341,91.5419,88.0212,94.0432,86.895,94.4732,92.0961,94.3617,94.6012,92.2402,92.2832,91.0528,93.6367,90.0013,S "Services received from a home support worker in the last 2 months",,Housekeeping,%,HS_STFHO_1,2015,"New Brunswick Health Council, Home Care Survey",93.3752,S,82.1346,91.1238,93.0869,95.1028,90.8639,94.5033,94.8608,91.1294,97.6142,S,96.5716,S,90.051,94.3369,89.2782,S,93.983,98.1158,94.3032,S,92.6183,95.2096,91.7756,S,91.9839,S,95.205,90.4734,95.5546,96.286,94.7218,94.9372,94.4624,93.7541,94.3929,94.2302,87.2517,93.2399,90.7893,94.5493,89.9448,95.0762,94.1166,93.812,84.3715,93.721,93.6567,92.2532,94.5627,87.9866,S "Services received from a home support worker in the last 2 months",,Housekeeping,%,HS_STFHO_1,2012,"New Brunswick Health Council, Home Care Survey",92.9008,S,94.034,98.4448,89.8214,88.9812,82.2199,86.2544,93.7262,90.01,93.3411,S,93.8359,S,94.3919,92.6953,S,S,95.7087,92.9468,93.4279,S,94.2064,93.5337,95.5321,S,84.763,S,87.9559,94.4049,97.4748,98.1707,90.8777,96.2518,93.3365,94.4583,94.4414,92.7236,96.5092,87.7481,89.0983,94.34,91.5541,94.7633,93.6746,94.1643,89.5461,92.9682,93.5964,91.5357,94.7266,87.6889,82.3619 "Services received from a home support worker in the last 2 months",,"Meal preparation",%,HS_STFMP_1,2021,"New Brunswick Health Council, Home Care Survey",72.1633,S,60.2688,69.8591,78.2728,75.0907,83.469,85.6157,88.6244,82.7688,58.9335,S,69.2755,S,60.3419,66.4156,58.7213,S,82.583,71.0172,72.4649,S,75.7552,70.8824,55.5125,S,64.9998,S,73.2764,88.6593,81.9086,81.7539,70.5532,58.7044,64.8841,72.1118,62.8883,75.3103,65.6659,80.4191,74.6262,70.9867,66.783,74.2067,72.8796,72.1523,56.9299,73.3265,73.1348,71.3105,70.8404,72.3831,S "Services received from a home support worker in the last 2 months",,"Meal preparation",%,HS_STFMP_1,2018,"New Brunswick Health Council, Home Care Survey",70.9661,S,70.6974,79.5835,76.8351,81.494,81.1566,86.8298,82.9649,80.1033,67.8154,S,65.6294,S,70.2713,54.0442,57.1044,S,84.637,69.7218,66.4508,S,71.967,74.9552,50.3305,S,65.392,S,76.2092,83.7731,68.2295,79.8662,73.5755,58.4382,61.8521,69.2817,64.6482,72.1722,75.5375,81.0061,71.1647,70.8695,64.7245,73.8608,71.7875,70.0758,71.9363,71.8396,70.891,72.9655,71.1558,75.9605,S "Services received from a home support worker in the last 2 months",,"Meal preparation",%,HS_STFMP_1,2015,"New Brunswick Health Council, Home Care Survey",75.7159,S,73.7176,83.0169,74.7837,88.2946,86.3889,87.9337,94.8189,82.2512,83.2105,S,72.5745,S,71.9707,60.3361,53.9398,S,88.0895,74.8412,70.6041,S,77.0263,65.3456,55.3471,S,72.1184,S,79.0087,83.4929,82.3169,78.2594,76.7944,61.7457,69.3808,73.1908,68.8255,77.4952,79.0113,81.5227,75.5162,75.8066,68.9749,79.0585,76.1091,72.9787,64.5359,76.4644,74.8551,82.3576,75.3008,77.5954,S "Services received from a home support worker in the last 2 months",,"Meal preparation",%,HS_STFMP_1,2012,"New Brunswick Health Council, Home Care Survey",72.2362,S,69.5173,81.3282,78.2651,92.7434,80.7172,85.5622,90.018,74.8914,72.256,S,70.7824,S,74.5805,56.8359,S,S,89.1353,78.8404,73.0574,S,71.5751,62.914,59.1245,S,58.512,S,78.0157,75.2643,86.6321,77.4633,64.2303,56.8447,63.4108,73.3583,60.8228,74.9606,76.1451,82.3296,72.1119,72.2832,69.4397,74.0729,72.9022,69.239,62.5028,72.8688,71.9685,73.6297,72.0997,73.679,76.0087 "Services received from a home support worker in the last 2 months",,"Respite care",%,HS_STFRF_1,2021,"New Brunswick Health Council, Home Care Survey",19.7578,S,27.4133,16.6782,21.2008,21.113,26.1014,22.9587,33.9492,25.1269,17.9087,S,18.5339,S,29.5732,14.3187,15.1525,S,13.8148,18.9139,20.1571,S,28.1159,17.6111,11.7294,S,12.8847,S,18.603,22.0093,21.7142,10.8683,20.6828,13.1778,17.5071,19.4532,15.7881,19.0096,21.3719,22.3988,22.985,18.216,21.8609,18.9591,20.1956,18.6735,S,20.287,20.1668,19.3492,17.0749,28.5386,S "Services received from a home support worker in the last 2 months",,"Respite care",%,HS_STFRF_1,2018,"New Brunswick Health Council, Home Care Survey",22.9243,S,25.8354,22.4724,11.6816,16.4198,22.7,24.0784,36.205,27.6029,17.4091,S,29.4834,S,28.7937,20.5564,15.9314,S,29.0039,26.4542,22.4033,S,32.2397,27.8293,12.5554,S,24.4398,S,37.1044,25.95,25.9818,25.4999,12.9612,16.2961,22.7159,24.4296,15.9855,25.3506,24.0036,17.6555,26.0756,21.3911,19.3477,24.583,22.9443,24.6996,22.0898,23.5696,24.513,19.6564,19.1861,36.213,S "Services received from a home support worker in the last 2 months",,"Respite care",%,HS_STFRF_1,2015,"New Brunswick Health Council, Home Care Survey",22.6951,S,20.2466,25.5801,16.3461,28.1513,15.3878,19.421,19.9934,30.3808,26.788,S,15.099,S,19.7578,20.2416,29.1548,S,23.8052,24.4155,26.2789,S,27.9821,S,18.6181,S,24.304,S,33.4805,27.6093,27.755,28.1407,11.7494,12.6762,22.6097,23.8622,11.8061,27.5439,23.2827,18.6071,22.7648,22.6634,21.1851,23.4438,22.4745,23.7688,19.9377,22.8427,23.2724,19.0458,19.8211,34.3917,S "Services received from a home support worker in the last 2 months",,"Respite care",%,HS_STFRF_1,2012,"New Brunswick Health Council, Home Care Survey",41.594,S,43.9466,48.5784,40.4746,41.6,41.7463,36.3989,57.5596,53.2767,44.2258,S,47.957,S,41.097,38.2824,S,S,48.588,44.5496,34.9757,S,33.9012,31.1282,38.1103,S,43.942,S,41.7948,35.8345,48.278,38.5227,29.8936,35.3845,39.3749,38.4844,32.4191,45.2497,46.4734,40.2784,43.7482,40.7803,38.4071,42.5063,41.9416,35.1215,40.6297,41.6576,43.3549,37.4281,38.3852,50.2402,63.7101 "Services received from a home support worker in the last 2 months",,"Transfering from place to place inside home",%,HS_STFTR_1,2021,"New Brunswick Health Council, Home Care Survey",19.2527,S,15.3572,26.9006,21.9035,21.073,16.554,31.7924,28.6696,20.7465,14.9574,S,18.1157,S,14.6192,20.8308,19.0698,S,26.5431,11.1437,14.0904,S,18.249,10.9403,17.1372,S,15.1726,S,15.2555,21.1754,19.5378,12.9485,19.82,24.2406,18.5925,16.5872,21.2227,17.3229,21.8535,23.3417,21.4885,18.1845,20.1201,18.9232,18.8809,19.9752,28.4809,19.3547,18.2873,21.6768,17.5713,24.7725,S "Services received from a home support worker in the last 2 months",,"Transfering from place to place inside home",%,HS_STFTR_1,2018,"New Brunswick Health Council, Home Care Survey",18.9618,S,18.3797,23.8381,26.9074,11.8878,18.3993,25.3573,25.3216,25.408,16.648,S,15.1761,S,16.6424,14.8857,20.9157,S,20.9959,18.3035,14.4655,S,19.3889,25.5284,S,S,22.0449,S,S,9.81401,16.3341,18.5261,19.5198,20.0743,16.0278,16.3399,22.3824,16.7845,21.3528,23.1422,20.4645,18.2306,21.6868,17.698,19.2028,18.6001,23.453,19.0411,17.5853,22.6025,17.1897,27.2516,S "Services received from a home support worker in the last 2 months",,"Transfering from place to place inside home",%,HS_STFTR_1,2015,"New Brunswick Health Council, Home Care Survey",22.4434,S,28.2389,22.5575,25.0077,17.4009,23.655,22.0142,26.4405,23.5812,27.585,S,18.0005,S,17.8978,23.5443,19.6327,S,24.7929,16.8844,21.1337,S,28.826,14.07,17.4253,S,23.7361,S,19.9022,8.81712,20.2238,19.4391,20.4965,24.1707,22.5892,22.1392,23.0718,19.9641,25.0048,22.9933,21.1393,23.0354,24.1654,21.5895,20.9129,27.1254,20.5105,22.2843,21.7569,25.8091,19.6328,33.9434,S "Services received from a home support worker in the last 2 months",,"Transfering from place to place inside home",%,HS_STFTR_1,2012,"New Brunswick Health Council, Home Care Survey",34.8174,S,36.2053,37.232,39.9723,34.9983,39.8089,38.6853,58.0744,43.2326,26.4671,S,33.22,S,23.6176,29.2929,S,S,43.8577,27.2698,35.0898,S,43.9906,23.1407,31.5623,S,24.5135,S,29.6364,39.1864,36.0211,25.9671,33.3836,38.1443,27.3504,36.1108,35.8729,32.3395,36.7782,38.8877,34.2165,35.0438,37.6689,32.7587,33.5983,35.7793,44.3308,34.6467,33.2088,38.9182,32.8414,42.0901,45.3218 "Accessibility and availability of services",,"The services they received had started as soon as they thought they needed them",%,HS_ACC01_1,2021,"New Brunswick Health Council, Home Care Survey",89.7601,S,90.6529,90.3948,92.7097,84.814,88.0505,93.5235,93.7491,93.3788,86.2133,86.5636,88.4803,S,93.011,88.9334,79.9572,S,88.8136,89.0227,89.741,S,85.1788,93.5024,85.7842,S,90.076,S,89.813,90.32,95.5729,85.5912,93.686,90.1703,87.6717,88.5674,91.0996,89.9565,90.5079,90.993,90.4236,89.4442,84.7787,91.6401,90.1791,88.1564,82.7409,89.6912,89.3385,90.5627,89.3522,88.7258,S "Accessibility and availability of services",,"The services they received had started as soon as they thought they needed them",%,HS_ACC01_1,2018,"New Brunswick Health Council, Home Care Survey",81.4672,S,76.5424,82.2749,79.4877,90.2704,82.2775,77.3469,88.3113,84.6648,82.087,S,77.9301,S,83.0488,74.0245,67.8863,S,80.8448,96.2496,81.6431,S,85.8041,81.3507,85.3488,S,82.455,S,82.787,80.6894,87.4744,84.1119,77.7914,81.3118,76.9486,82.3645,78.8318,85.4783,79.7284,80.7345,82.0174,81.2016,75.4924,84.1415,82.2193,78.9195,72.3996,81.7453,82.0901,81.6879,81.5963,79.6672,S "Accessibility and availability of services",,"The services they received had started as soon as they thought they needed them",%,HS_ACC01_1,2015,"New Brunswick Health Council, Home Care Survey",79.4384,S,81.0408,79.4691,77.2292,79.0786,80.0506,76.2144,78.2967,79.7734,72.748,S,86.4936,S,81.1643,71.4053,82.5109,S,85.0692,86.1419,81.7447,S,68.5271,84.1691,86.9488,S,76.5424,S,89.2915,80.9867,77.3777,77.9972,75.0578,83.0817,76.6722,81.4088,78.8406,81.0197,80.1088,77.8788,79.0333,79.6223,74.6956,81.8007,80.4107,75.8185,59.4102,80.1483,79.4596,80.5028,80.1912,76.7436,S "Accessibility and availability of services",,"The services they received had started as soon as they thought they needed them",%,HS_ACC01_1,2012,"New Brunswick Health Council, Home Care Survey",80.1158,S,76.8403,75.1076,75.18,73.747,70.8566,93.5092,79.8715,80.1113,71.0601,S,79.3336,S,77.8324,73.6395,S,S,81.9378,87.7689,83.6896,S,87.4286,81.4596,95.354,S,77.3966,S,94.2123,82.0856,80.6377,81.3989,85.6463,82.2524,75.0852,85.001,81.6573,82.2318,75.8501,77.0321,80.1155,80.116,74.9135,82.9133,81.6279,75.0182,86.3488,79.779,81.238,78.1797,79.7217,78.2855,85.0459 "Accessibility and availability of services",,"Cost for home support services was too high",%,HS_PGMTH_1,2018,"New Brunswick Health Council, Home Care Survey",21.1993,S,19.0442,19.0026,10.4317,13.3909,18.2907,27.5618,15.1309,19.4592,22.9461,S,19.3581,S,24.3269,25.1957,26.5581,S,19.123,13.5751,26.2694,S,23.7357,11.8955,13.5396,S,31.3713,S,21.622,16.3046,20.8802,13.2691,25.3971,23.9055,23.3599,21.8359,24.5668,21.5558,19.0199,17.1151,23.0124,20.3215,15.9487,23.0672,19.536,27.2607,20.789,21.0807,21.226,20.4138,17.2478,35.2241,S "Accessibility and availability of services",,"Cost for home support services was too high",%,HS_PGMTH_1,2015,"New Brunswick Health Council, Home Care Survey",21.6846,S,21.9075,22.0334,12.0322,25.8148,23.774,20.1607,18.4761,20.5751,18.3147,S,19.0103,S,38.5457,27.3367,27.3809,S,19.1746,13.3156,27.5575,S,22.0246,20.8808,28.8304,S,24.2645,S,S,14.3843,20.6126,23.3077,16.0336,23.6105,24.3284,24.2246,21.0229,20.3178,21.9832,18.0015,20.2081,22.3305,20.0573,22.3106,20.3926,28.9718,16.4759,21.4852,22.0009,22.0977,19.8072,29.3808,S "Accessibility and availability of services",,"Cost for home support services was too high",%,HS_PGMTH_1,2012,"New Brunswick Health Council, Home Care Survey",22.1227,S,19.4946,24.0416,18.4039,15.3943,16.6199,S,19.8506,21.5981,19.9248,S,22.8819,S,22.7259,29.2707,S,S,21.0714,24.2803,20.8031,S,38.2532,13.7584,30.6283,S,28.1924,S,16.672,21.9452,13.4238,18.1248,25.7992,30.3478,26.0371,23.4443,28.1194,18.1811,22.2008,16.7578,21.8728,22.2159,18.4261,23.605,20.8958,28.2736,18.504,22.1046,21.9264,22.6366,21.1567,28.3173,21.3073 "Accessibility and availability of services","In the last 12 months…","Experienced limits or reductions in the types of services available",%,HS_PGMLS_1,2021,"New Brunswick Health Council, Home Care Survey",20.0522,S,20.5239,15.852,15.7828,32.0408,17.6199,27.4544,15.6825,10.73,18.7042,S,S,S,31.3761,26.1469,35.7859,S,19.9313,12.8822,15.7407,S,24.811,25.2835,23.142,S,25.9803,S,11.295,11.7202,15.6946,24.7094,16.5695,21.8893,24.8029,19.0087,20.3666,19.8527,17.8648,21.1672,19.3521,20.3965,25.3164,18.074,18.4044,25.6866,18.7953,20.5061,20.0721,20.9061,20.7434,23.3091,S "Accessibility and availability of services","In the last 12 months…","Experienced limits or reductions in the types of services available",%,HS_PGMLS_1,2018,"New Brunswick Health Council, Home Care Survey",22.5255,S,24.3731,18.4626,16.0594,18.267,23.6073,21.8927,24.9132,21.9097,20.6711,S,13.3929,S,21.8038,29.7272,30.0504,S,19.1162,11.403,24.5052,S,21.9825,12.4048,19.5414,S,26.9246,S,18.9682,24.0729,21.8203,17.1624,24.866,33.7974,23.7597,21.2041,29.8513,22.1196,21.0773,19.2729,21.5228,23.0246,28.4403,19.7993,20.931,28.0802,36.2655,22.4606,22.6876,20.7937,23.016,22.5298,S "Accessibility and availability of services","In the last 12 months…","Experienced limits or reductions in the types of services available",%,HS_PGMLS_1,2015,"New Brunswick Health Council, Home Care Survey",23.0019,S,23.9685,28.862,13.2848,21.3223,14.9262,34.5599,23.7312,15.5959,17.7592,S,13.2565,S,29.0703,27.843,26.7172,S,12.5868,13.9088,26.2269,S,34.7215,S,24.0629,S,30.6619,S,30.3973,18.9488,27.3403,17.1427,32.9699,19.7437,23.3058,23.3282,26.8721,24.2377,26.8929,18.4423,22.5482,23.2078,28.3414,20.3186,22.0258,30.5871,38.8683,22.5905,23.521,21.3231,23.0344,23.6886,S "Accessibility and availability of services","In the last 12 months…","Experienced limits or reductions in the types of services available",%,HS_PGMLS_1,2012,"New Brunswick Health Council, Home Care Survey",19.7983,S,16.4151,26.7449,10.6831,S,19.0757,25.4774,18.1009,15.5911,30.0511,S,16.9577,S,23.1908,31.9524,S,S,12.0443,12.8735,20.8407,S,19.7114,S,18.3678,S,19.7076,S,S,25.3499,16.4969,15.28,30.3626,24.905,26.4883,16.4358,26.6448,17.4566,22.1464,14.2308,19.6063,19.8729,24.9561,16.868,18.2665,25.0391,23.1807,19.8295,19.9134,19.5341,20.339,18.0453,22.4408 "Accessibility and availability of services","In the last 12 months…","Experienced limits or reductions in the duration of services or number of hours available",%,HS_PGMLH_1,2021,"New Brunswick Health Council, Home Care Survey",21.6525,S,20.6827,16.0637,16.5098,35.1535,25.5466,24.0442,20.6808,12.0991,19.397,S,14.535,S,24.6388,25.7234,37.8255,S,23.8848,S,20.486,S,33.1851,25.4123,23.6824,S,25.2802,S,S,21.9278,21.2644,32.2082,15.723,22.9466,24.1062,22.8274,20.4065,22.2873,18.0527,22.5098,21.2588,21.8483,25.515,20.2005,21.2044,22.818,30.8692,21.6367,21.8263,21.6651,22.8313,23.0301,S "Accessibility and availability of services","In the last 12 months…","Experienced limits or reductions in the duration of services or number of hours available",%,HS_PGMLH_1,2018,"New Brunswick Health Council, Home Care Survey",27.8528,S,31.0805,24.4821,19.2689,24.582,35.1881,40.9315,40.1898,25.3671,28.3766,S,19.7407,S,19.019,28.8681,27.7856,S,26.6168,S,33.0884,S,27.0551,22.0282,26.8084,S,35.8692,S,36.1132,21.1408,31.7642,17.3488,25.762,28.482,25.8942,29.4595,27.0037,27.8488,27.3862,28.8869,26.4997,28.5288,30.6675,26.5557,26.7871,32.079,34.6863,27.5303,28.2782,25.7606,27.4712,30.6175,S "Accessibility and availability of services","In the last 12 months…","Experienced limits or reductions in the duration of services or number of hours available",%,HS_PGMLH_1,2015,"New Brunswick Health Council, Home Care Survey",30.4119,S,31.1346,32.3875,19.3922,28.434,27.6293,45.9831,34.2908,30.1882,36.3944,S,18.5761,S,29.0883,34.8562,47.1336,S,19.8158,20.026,30.3607,S,39.6294,17.3821,27.1726,S,35.855,S,35.9227,28.5335,38.7783,22.7756,31.5072,23.542,33.1973,28.6626,28.185,31.9318,31.869,27.1772,31.7123,29.8239,36.0629,27.5905,29.9363,36.1122,40.646,30.1944,31.2591,25.857,31.0479,28.3372,S "Accessibility and availability of services","In the last 12 months…","Experienced limits or reductions in the duration of services or number of hours available",%,HS_PGMLH_1,2012,"New Brunswick Health Council, Home Care Survey",25.6242,S,18.3453,26.4648,12.7516,23.7922,29.5811,31.4288,38.8712,26.4356,32.3855,S,22.4558,S,28.1737,30.835,S,S,23.4742,17.5953,26.2232,S,23.1838,12.8932,22.7833,S,23.1621,S,S,25.7634,23.5389,21.3257,38.3497,36.6444,27.8058,23.5602,35.8143,22.792,22.9326,20.409,25.0731,25.8346,31.0526,22.7321,24.5054,28.8015,34.8099,25.4678,25.473,26.2465,26.11,26.3914,29.2959 "Accessibility and availability of services","In the last 2 months…","Experienced limits, reductions or cancelled services due to the COVID-19 pandemic",%,HS_COVLV_1,2021,"New Brunswick Health Council, Home Care Survey",13.0315,S,17.4483,10.3712,6.31062,10.5381,S,9.99264,16.36,8.97919,11.0046,S,11.4334,S,11.7898,20.6556,14.3497,S,S,S,12.2236,S,9.85845,12.4983,16.3825,S,14.9841,S,S,8.85434,12.2177,S,14.999,28.98,15.7205,11.638,23.0101,11.72,13.2922,8.07409,13.6842,12.7042,18.358,11.0737,12.2307,15.0988,20.7898,13.0289,12.2532,15.2374,14.3709,11.3921,S "Accessibility and availability of services","In the last 2 months…","Very satisfied with the number of times they received services",%,HS_SAT02_1,2021,"New Brunswick Health Council, Home Care Survey",67.9331,S,60.3268,71.4371,67.2575,54.9734,58.8293,56.4039,59.8488,76.0546,63.1238,S,68.6833,S,64.2128,71.3483,57.6357,S,75.5374,70.3098,70.9617,S,73.5559,69.7968,79.2191,S,67.8132,S,78.4192,77.7681,70.7974,74.3316,53.1568,54.4139,67.8298,72.9992,52.8973,71.6631,66.6642,61.5617,68.298,67.7532,65.7598,68.7404,68.153,67.2828,62.8503,68.2823,73.0735,53.0337,67.0985,69.6497,S "Accessibility and availability of services","In the last 2 months…","Very satisfied with the number of times they received services",%,HS_SAT02_1,2018,"New Brunswick Health Council, Home Care Survey",64.3672,S,71.1509,64.3879,65.2394,60.6566,52.6999,44.8593,45.2221,72.3229,59.0788,52.5248,62.2846,S,63.9243,65.527,62.1144,S,71.5726,80.8503,64.6447,S,72.3103,80.8519,65.5472,S,70.319,S,62.7206,64.0737,67.2003,76.847,56.1498,45.6314,63.4934,68.2285,49.7965,70.8035,67.3506,56.6169,65.6775,63.7298,64.018,64.5286,65.1307,60.0285,68.7468,64.1394,69.6612,48.9474,64.393,59.112,S "Accessibility and availability of services","In the last 2 months…","Very satisfied with the number of times they received services",%,HS_SAT02_1,2015,"New Brunswick Health Council, Home Care Survey",65.8328,S,50.2137,66.6804,71.1309,49.0288,49.5567,48.0433,58.5978,70.2588,64.0407,S,66.9428,S,64.9404,67.8557,72.9071,S,83.3096,86.212,66.4901,S,63.6799,82.7644,72.5761,S,76.7569,S,64.5053,83.0904,70.7495,76.0504,47.3315,44.2876,67.6137,71.7018,44.5425,74.8158,59.9154,59.2529,67.6158,65.0132,63.9809,66.7658,67.1225,62.3334,56.5768,66.4347,68.5385,50.2811,65.9433,66.0651,S "Accessibility and availability of services","In the last 2 months…","Very satisfied with the number of times they received services",%,HS_SAT02_1,2012,"New Brunswick Health Council, Home Care Survey",70.6399,S,72.6869,68.5626,66.3664,82.4166,75.2252,65.3258,62.2722,76.5631,72.1769,S,51.8568,S,75.6662,66.6613,S,S,78.781,74.3762,73.2082,S,70.0478,71.8224,71.9357,S,65.7629,S,76.8063,83.5807,70.6865,78.5123,58.1009,55.5164,70.1267,73.6815,56.1668,74.2553,70.3691,70.5844,73.598,69.5238,68.6542,71.8929,70.848,70.2952,65.1509,70.8733,74.9487,59.1863,70.8069,69.2706,76.7127 "Availability of information","Prior to receiving services","Information was very easy to get",%,HS_PGMED_1,2021,"New Brunswick Health Council, Home Care Survey",29.0825,S,27.3863,36.257,31.91,20.0215,11.6313,10.3204,13.2344,37.0331,19.2933,S,20.0401,S,31.3441,28.8841,19.0126,S,25.7411,41.3293,28.6381,S,38.4512,50.2096,48.4671,S,33.7937,S,27.831,42.7495,39.5381,33.8025,19.289,21.7679,24.4097,33.8486,20.4613,35.4325,32.4084,21.7797,27.1507,30.0269,24.9401,30.5869,29.1748,29.0984,39.3836,28.9253,33.2448,17.4193,27.0562,28.6548,S "Availability of information","Prior to receiving services","Information was very easy to get",%,HS_PGMED_1,2018,"New Brunswick Health Council, Home Care Survey",32.9132,S,27.9017,38.7367,36.7067,22.1303,16.967,24.7735,21.2461,29.7133,30.1577,S,23.9109,S,25.4541,30.7834,28.4929,S,37.2241,64.2079,35.2026,S,35.8635,50.7582,41.7745,S,35.3578,S,39.6089,34.1487,42.4648,41.1766,28.6679,20.7227,28.4851,37.5884,23.7409,41.615,33.9484,28.3635,31.3847,33.6723,28.3165,34.9277,32.4823,33.8496,36.6148,32.937,36.5709,23.2144,32.2667,32.3018,S "Availability of information","Prior to receiving services","Information was very easy to get",%,HS_PGMED_1,2015,"New Brunswick Health Council, Home Care Survey",29.3765,S,26.539,36.5006,30.8817,26.5333,28.6685,14.8142,26.5775,29.9877,21.5425,S,11.4074,S,24.5329,27.5971,28.9127,S,31.6025,48.28,32.1669,S,28.1232,49.2185,49.4834,S,25.3292,S,45.0148,42.6088,27.1503,42.0494,14.6215,17.6191,24.0525,34.4191,15.975,36.6887,32.4474,26.9663,25.3715,31.2141,25.1786,31.4297,30.9438,27.319,33.3199,29.2585,30.7013,23.3854,29.8046,25.4591,S "Availability of information","Prior to receiving services","Information was very easy to get",%,HS_PGMED_1,2012,"New Brunswick Health Council, Home Care Survey",19.4286,S,S,19.1421,12.8963,21.5258,S,S,S,14.8027,18.0984,S,16.1118,S,25.0054,16.9235,S,S,27.0923,23.4446,23.6621,S,16.9424,34.2345,41.3156,S,18.0743,S,32.7009,30.681,27.3852,19.1125,12.1668,14.4883,17.2148,27.4547,12.7496,23.8278,14.2122,14.4493,18.988,19.593,16.0305,21.3238,19.7459,19.0338,24.4375,19.1412,22.2532,13.0623,18.2353,22.7946,18.4443 "Availability of information","Prior to receiving services","Information was very easy or somewhat easy to get",%,HS_PGMED_2,2021,"New Brunswick Health Council, Home Care Survey",75.3994,S,86.6948,81.3079,80.6605,76.855,74.0869,80.245,79.2167,82.1438,67.5464,S,71.1228,S,80.3228,69.9301,61.9657,S,72.0958,79.8925,70.2744,S,73.2488,82.0037,83.1142,S,69.5987,S,70.4611,87.1096,77.9892,76.6979,78.6055,78.9521,69.5649,73.6755,78.068,74.5023,83.645,78.9005,73.1006,76.5233,65.794,78.8877,77.0575,71.3522,56.903,75.9047,73.6352,80.0154,74.9701,75.9372,S "Availability of information","Prior to receiving services","Information was very easy or somewhat easy to get",%,HS_PGMED_2,2018,"New Brunswick Health Council, Home Care Survey",76.5951,S,73.5582,84.0884,80.7218,90.5818,85.6138,83.2426,83.0068,80.8681,69.3987,S,67.0722,S,77.6465,62.9128,56.89,S,75.8257,91.733,76.0438,S,73.6211,84.7041,79.2264,S,72.9585,S,74.4981,86.6605,79.3246,80.0124,72.5034,76.8826,66.0581,76.6785,74.1208,79.8561,79.4348,83.4654,75.4778,77.1499,69.2532,79.8126,77.5549,72.3176,67.2862,76.8776,75.5126,81.0611,76.1465,78.3355,S "Availability of information","Prior to receiving services","Information was very easy or somewhat easy to get",%,HS_PGMED_2,2015,"New Brunswick Health Council, Home Care Survey",75.0734,S,77.8848,79.5995,85.5106,87.0654,80.1339,78.7736,78.85,76.7095,72.5651,S,70.4593,S,65.5266,61.4209,74.6912,S,80.755,88.8824,70.6471,S,65.9117,83.0165,80.4156,S,58.3229,S,87.4461,88.79,67.7193,80.7571,70.3595,80.5818,66.9276,73.8694,75.5026,75.4012,78.9018,83.6323,71.0831,76.9042,67.8746,78.5943,76.5832,68.1751,66.9146,75.3481,74.3132,82.0606,76.2542,74.0616,S "Availability of information","Prior to receiving services","Information was very easy or somewhat easy to get",%,HS_PGMED_2,2012,"New Brunswick Health Council, Home Care Survey",73.9921,S,67.3309,72.4454,80.6239,74.7238,71.973,88.2476,77.6492,71.3578,64.7478,S,68.7164,S,69.3855,66.561,S,S,75.9572,80.6444,73.5929,S,65.0005,83.6332,83.256,S,76.9524,S,77.6441,75.1886,80.7057,85.6192,60.2348,70.6148,68.2449,75.7419,66.1758,79.2592,70.1668,79.1421,72.7885,74.4415,65.6489,78.5432,75.8013,66.2314,66.1087,74.3986,73.833,74.8689,73.7247,74.2159,54.5663 "Availability of information","Prior to receiving services","Necessary paperwork was very easy to fill out",%,HS_PGM04_1,2018,"New Brunswick Health Council, Home Care Survey",31.9484,S,33.6633,33.7935,31.0717,16.1853,11.4808,17.6661,18.3492,32.3945,40.9261,S,31.4994,S,32.3191,36.3937,28.9637,S,37.0768,50.4125,40.5891,S,29.4021,55.0244,43.4004,S,32.681,S,30.715,28.836,36.5642,26.2783,18.8189,16.0608,34.3446,39.7754,17.553,34.8137,33.7366,21.8812,30.2391,32.7868,31.326,32.2252,31.5723,32.3577,37.2267,31.5692,37.4893,16.071,31.6728,29.1545,S "Availability of information","Prior to receiving services","Necessary paperwork was very easy to fill out",%,HS_PGM04_1,2015,"New Brunswick Health Council, Home Care Survey",26.4383,S,18.767,27.4584,24.5244,17.7756,26.7516,10.8319,18.2818,34.9572,22.2993,S,21.9739,S,30.6367,34.8668,33.8036,S,29.3538,25.0216,34.763,S,22.4337,37.0131,36.8565,S,27.5372,S,32.2922,26.7419,20.2791,30.9819,11.3552,11.5034,28.2563,32.852,11.6078,28.0968,23.8143,21.3648,24.8987,27.1504,26.1664,26.569,26.7011,27.1654,24.3112,26.352,28.3104,14.8185,26.9191,25.1486,S "Availability of information","Prior to receiving services","Necessary paperwork was very easy to fill out",%,HS_PGM04_1,2012,"New Brunswick Health Council, Home Care Survey",23.0813,S,25.5343,18.9863,16.0031,22.1497,19.0547,S,S,18.3818,16.8786,S,S,S,33.964,29.508,S,S,35.9068,22.497,29.6507,S,20.4815,23.0289,27.1302,S,36.6438,S,S,37.1336,24.8843,31.2132,14.7116,13.1068,23.1309,28.8142,12.8396,29.4824,22.0097,16.8645,25.1196,22.2786,22.7092,23.2813,21.5186,29.6647,23.698,23.1108,27.6432,13.0928,22.6977,23.3272,35.5596 "Availability of information","Prior to receiving services","Necessary paperwork was very easy or somewhat easy to fill out",%,HS_PGM04_2,2018,"New Brunswick Health Council, Home Care Survey",80.2561,S,80.0025,85.5077,82.1591,89.0851,86.1611,80.6371,76.2682,82.0942,85.1445,S,79.4001,S,77.1858,80.1768,80.3521,S,78.0892,91.639,78.7451,S,80.1709,90.919,87.6655,S,76.3243,S,76.6271,72.7479,74.7839,81.6912,75.4715,73.9551,80.995,81.6025,74.5318,77.5152,83.1006,83.2836,78.6562,81.0407,75.3645,82.4308,79.6489,80.7278,80.4783,80.2848,80.53,79.4314,80.6997,80.6812,S "Availability of information","Prior to receiving services","Necessary paperwork was very easy or somewhat easy to fill out",%,HS_PGM04_2,2015,"New Brunswick Health Council, Home Care Survey",75.084,S,76.3249,76.8229,84.0336,78.6253,74.4056,77.3139,67.7739,83.6808,78.817,S,79.3539,S,68.0114,73.3096,73.6541,S,70.1166,82.8307,72.9936,S,76.0815,81.612,69.4698,S,67.2695,S,71.7466,73.1944,62.7661,80.694,67.7047,73.6918,74.9633,73.9181,70.0199,73.1417,76.6141,80.1691,71.7255,76.6372,73.7687,75.7159,75.3722,73.0529,57.9839,75.2812,75.026,74.2667,75.4321,74.2899,S "Availability of information","Prior to receiving services","Necessary paperwork was very easy or somewhat easy to fill out",%,HS_PGM04_2,2012,"New Brunswick Health Council, Home Care Survey",84.7754,S,78.1727,85.3538,88.7422,92.122,88.9953,82.3561,85.4102,84.2152,82.6691,S,82.5898,S,84.2159,89.1899,S,S,83.7826,92.6163,81.7849,S,85.482,87.7839,79.977,S,82.6992,S,S,83.838,86.1137,86.417,79.4271,81.612,85.528,83.4871,80.1935,86.0423,82.038,88.3493,84.9805,84.6946,84.2629,85.312,84.1626,88.4938,79.6123,85.1699,85.1896,82.9289,84.6633,86.4147,97.2037 "Availability of information","When receiving services","Clients reported that it was easy to call their home support worker or agency when they needed help, information or advice",%,HS_OFF01_1,2018,"New Brunswick Health Council, Home Care Survey",61.4994,S,55.7625,60.9575,57.8633,36.7758,40.0419,36.7525,36.8988,74.6119,71.5101,55.3605,63.1739,S,61.5151,58.5365,55.3892,S,74.0106,88.633,68.6998,S,71.9141,77.2212,72.8089,S,64.6441,S,81.1463,76.5105,66.9794,70.3385,42.0461,29.709,62.415,71.7125,33.5516,70.2551,58.7623,46.3707,60.8704,61.8088,59.0673,62.6156,61.7816,61.1648,59.4517,61.6314,69.8534,37.9849,60.6499,63.1022,S "Availability of information","When receiving services","Clients reported that it was easy to call their home support worker or agency when they needed help, information or advice",%,HS_OFF01_1,2015,"New Brunswick Health Council, Home Care Survey",63.7347,S,57.8019,68.4412,56.4988,57.9121,52.1774,39.5856,61.4946,74.2872,62.4767,S,54.1948,S,58.7701,67.1709,65.1002,S,77.7231,98.1672,68.8865,S,71.8917,71.184,77.6144,S,65.0883,S,76.0307,84.5962,65.12,77.6082,43.8461,30.7643,62.8782,72.4136,34.67,74.1675,64.1964,52.7945,61.2864,64.8549,60.3682,65.3877,64.6813,58.995,58.9245,64.0846,66.8438,44.5572,63.3641,63.3354,S "Availability of information","When receiving services","Clients reported that it was easy to call their home support worker or agency when they needed help, information or advice",%,HS_OFF01_1,2012,"New Brunswick Health Council, Home Care Survey",58.6479,S,43.8696,49.9004,34.7202,25.2455,40.6208,28.1242,29.6316,71.3286,48.9116,S,36.1983,S,80.7321,67.102,S,S,86.7011,90.6808,66.9648,S,60.9457,77.439,73.2886,S,71.5549,S,80.024,74.6354,71.5375,78.444,19.4537,24.3453,62.1203,71.8492,21.731,76.1972,47.2798,33.0707,59.2236,58.4277,54.386,61.1502,58.1613,62.7257,45.9299,59.3622,71.6776,24.5581,55.4672,63.5227,73.8079 "Availability of information","When receiving services","Clients know who to contact if they have a complaint about their services",%,HS_PGMCO_1,2018,"New Brunswick Health Council, Home Care Survey",88.9124,S,93.2517,92.1053,89.7489,79.7599,86.208,77.1503,89.8065,89.231,88.1855,93.6458,89.2167,S,82.9898,87.4949,85.0999,S,89.4714,96.0192,89.3426,S,89.283,89.706,91.9537,S,94.1711,S,S,95.6518,91.6041,94.9516,89.2175,82.0058,87.959,89.9809,85.0359,92.1974,92.6187,84.37,88.203,89.2525,86.8941,89.8295,89.2511,87.4986,85.0395,89.0081,90.3849,84.5591,88.6283,88.4274,S "Availability of information","When receiving services","Clients know who to contact if they have a complaint about their services",%,HS_PGMCO_1,2015,"New Brunswick Health Council, Home Care Survey",89.7776,S,87.5828,84.177,89.6378,88.1397,84.6493,87.6426,91.2835,91.5181,92.906,S,96.7297,S,76.3621,85.6776,85.2049,S,92.157,97.1457,90.9973,S,88.768,100,91.6546,S,89.5752,S,88.2858,92.2561,90.4733,95.1481,90.3847,86.9373,88.175,91.7862,87.5875,92.1103,85.6296,88.0864,89.3187,89.9843,86.7909,91.2545,90.5228,85.9394,84.4222,90.3765,90.2318,87.3072,90.0921,89.1527,S "Availability of information","When receiving services","Clients know who to contact if they have a complaint about their services",%,HS_PGMCO_1,2012,"New Brunswick Health Council, Home Care Survey",77.1921,S,69.5146,68.5161,71.4022,78.9104,75.5425,68.0307,71.9699,71.3021,71.8901,S,85.2117,S,80.0403,77.9693,S,S,87.5881,85.2833,78.7404,S,65.3547,74.1212,84.0302,S,81.2011,S,79.1662,82.485,86.6944,83.3339,74.3578,74.7714,79.0966,78.291,74.9691,82.2353,68.9538,72.9952,77.8857,76.9308,75.6055,78.0413,77.7078,74.5333,78.9748,77.3338,79.8161,70.6638,77.8497,77.942,66.428 "Availability of information","When receiving services","Had a problem getting the information they needed about their services",%,HS_PGMPI_1,2018,"New Brunswick Health Council, Home Care Survey",8.18425,S,10.0536,S,6.51294,S,S,7.98647,S,6.41539,S,S,6.67559,S,S,12.464,13.576,S,8.7838,S,7.0555,S,S,S,13.5271,S,14.9105,S,S,S,6.73779,S,10.4779,11.9947,9.52668,7.77365,11.6838,8.37677,7.19029,6.18216,8.42866,8.06412,12.0207,6.43171,7.3309,12.4641,22.067,8.17209,8.41998,8.26754,7.74972,10.0132,S "Availability of information","When receiving services","Had a problem getting the information they needed about their services",%,HS_PGMPI_1,2015,"New Brunswick Health Council, Home Care Survey",8.85069,S,9.47601,S,6.50276,S,13.0235,S,7.97407,4.94202,9.02308,S,S,S,S,17.9021,S,S,S,S,10.9056,S,17.5513,S,10.6681,S,15.2246,S,S,S,10.6302,S,6.97895,10.4533,12.3799,9.18012,9.86429,8.64851,6.46501,6.37712,7.8679,9.28876,13.3446,6.59876,8.03664,13.7795,20.3735,8.1559,9.08933,7.02466,8.1899,6.94377,S "Availability of information","When receiving services","Had a problem getting the information they needed about their services",%,HS_PGMPI_1,2012,"New Brunswick Health Council, Home Care Survey",8.58407,S,S,10.2386,7.36718,S,S,S,S,5.63158,21.2502,S,S,S,16.8243,13.009,S,S,9.82191,S,10.8013,S,S,S,S,S,S,S,S,S,S,S,13.677,9.92516,12.674,9.77565,12.5158,3.89457,9.0928,6.70345,8.5546,8.59516,12.4786,6.13628,7.54274,12.4245,16.8536,8.29646,8.64817,8.32818,8.8737,6.20017,13.3702 "Language of service",,"Always received services in the language of their choice (English or French)",%,HS_LOS05_1,2021,"New Brunswick Health Council, Home Care Survey",90.9054,S,91.3682,92.1556,91.7838,87.0727,89.7898,92.5477,87.5162,89.5766,87.7673,S,87.1542,S,95.486,83.9006,70.1959,S,94.6311,96.2608,93.9074,S,95.5255,97.8336,92.2576,S,90.8905,S,95.2503,96.7321,96.204,90.2172,82.0332,89.8245,86.6106,94.4537,86.4627,93.5912,91.8058,90.915,90.4598,91.1255,88.3767,91.8742,91.1503,90.8176,84.4496,91.6826,93.3168,86.0679,90.4631,92.8816,S "Language of service",,"Always received services in the language of their choice (English or French)",%,HS_LOS05_1,2018,"New Brunswick Health Council, Home Care Survey",93.7515,S,89.3214,94.2814,93.2404,88.5859,95.7648,94.7649,95.6723,94.2602,93.5787,92.4036,94.3469,S,97.7771,87.3089,70.4764,S,97.5323,95.7982,95.0488,S,98.7488,100,97.2802,S,95.2466,S,100,95.047,96.2879,94.8697,88.22,91.9861,90.0509,96.7959,90.6872,95.6068,92.1419,93.4531,93.1025,94.0659,92.3333,94.398,94.998,90.0939,100,93.8403,95.1872,91.0803,93.4787,95.0955,S "Language of service",,"Always received services in the language of their choice (English or French)",%,HS_LOS05_1,2015,"New Brunswick Health Council, Home Care Survey",95.2535,S,90.6783,94.7444,94.9012,96.6587,98.5751,93.3982,95.9959,96.3717,91.2821,S,97.3924,S,95.0735,85.0289,89.3524,S,98.3664,97.9405,97.9555,S,98.6163,100,98.3601,S,91.3218,S,95.9166,95.3222,100,100,94.7255,94.9709,90.4961,98.4054,95.2623,96.425,93.0177,95.6066,95.3892,95.1917,93.7377,96.0223,95.5113,93.9099,87.8821,95.3901,96.0963,91.5508,95.453,93.6125,S "Language of service",,"Always received services in the language of their choice (English or French)",%,HS_LOS05_1,2012,"New Brunswick Health Council, Home Care Survey",95.458,S,85.9885,94.248,93.9801,100,94.6792,100,92.8721,99.186,98.4992,S,89.2384,S,94.8432,92.7704,S,S,97.0461,97.8768,98.3635,S,96.3697,98.1915,95.3106,S,97.4893,S,100,97.9869,96.6462,98.5609,83.8353,89.7319,94.5963,97.6014,88.1788,97.6535,90.6,96.08,96.3804,95.1078,95.053,95.8135,95.2941,96.5233,94.8299,95.4634,97.2772,90.6517,94.9015,96.0819,95.4199 "Language of service",,"Prefers receiving services in English",%,HS_LOS02_1,2021,"New Brunswick Health Council, Home Care Survey",69.3726,S,42.188,61.9235,39.0628,13.9439,S,S,19.2676,87.1434,31.0181,100,42.8743,S,92.1721,81.1976,47.9639,S,99.2671,98.4021,98.7575,S,96.9621,100,100,S,97.4141,S,100,100,99.291,93.2079,22.3566,7.1159,68.41,98.9232,12.3946,98.1676,53.0954,21.4552,69.0315,69.5385,66.1208,70.6149,68.7614,74.1046,67.3246,70.4182,100,0,65.9156,73.5632,S "Language of service",,"Prefers receiving services in English",%,HS_LOS02_1,2018,"New Brunswick Health Council, Home Care Survey",69.5468,S,40.6873,68.668,34.8984,10.2484,S,5.7835,25.3767,87.7989,36.0087,S,38.3695,S,97.3269,82.8222,38.2755,S,100,100,99.692,S,100,100,98.7571,S,96.6428,S,100,100,99.0437,95.3746,18.7395,8.99028,68.7933,99.7067,12.1346,98.1744,55.9866,17.889,67.1342,70.7202,66.7451,70.8436,67.4496,78.7107,68.3035,69.3871,100,0,67.489,72.7594,S "Language of service",,"Prefers receiving services in English",%,HS_LOS02_1,2015,"New Brunswick Health Council, Home Care Survey",80.6195,S,64.7041,80.3405,69.253,57.9866,48.1172,43.5359,69.1655,88.1485,52.4205,S,36.5478,S,94.7609,84.3778,57.4735,S,100,100,100,S,100,100,100,S,98.7616,S,100,100,100,95.5818,52.7192,50.3653,72.3495,100,51.9801,98.8007,73.6525,58.7484,82.1414,79.9127,81.2995,80.2706,80.0604,84.4593,76.7739,81.2454,100,0,79.2279,83.6933,S "Language of service",,"Prefers receiving services in English",%,HS_LOS02_1,2012,"New Brunswick Health Council, Home Care Survey",70.2774,S,44.1045,68.3765,28.6054,18.8918,S,S,16.6967,89.3373,49.0855,S,26.1287,S,100,76.9594,S,S,100,95.9265,99.4873,S,100,100,100,S,98.632,S,100,100,100,96.4555,24.4846,9.44901,70.4443,99.7811,14.5704,98.7835,57.725,19.5586,69.9103,70.4164,65.3716,72.6218,67.8759,79.6984,64.1458,70.9468,100,0,67.3594,74.2044,75.5113 "Language of service",,"Prefers receiving services in English - …Always received services in English",%,HS_LOS05_2,2021,"New Brunswick Health Council, Home Care Survey",93.3168,n/a,92.937,93.1319,91.8865,S,S,S,S,89.938,93.9954,S,S,S,96.7917,88.6971,S,S,94.6311,96.1923,95.1118,S,97.1415,97.8336,92.2576,S,91.7101,S,95.2503,96.7321,96.1646,92.5393,S,S,92.1647,95.2177,81.3303,94.0993,93.0652,92.0739,92.7439,93.5995,91.118,94.0963,93.082,94.909,S,93.962,93.3168,n/a,93.077,94.2213,S "Language of service",,"Prefers receiving services in English - …Always received services in English",%,HS_LOS05_2,2018,"New Brunswick Health Council, Home Care Survey",95.1872,n/a,S,95.0155,86.3814,S,S,S,S,95.646,90.3829,S,95.2453,S,97.6647,93.9224,S,S,97.5126,95.7129,94.9868,S,98.7344,100,97.1683,S,95.6966,S,100,95.047,96.2218,98.4655,S,S,94.2068,96.7482,S,96.1044,93.8813,84.0347,95.2031,95.1798,94.2873,95.5728,96.2171,92.2172,S,95.3439,95.1872,n/a,95.036,96.2285,S "Language of service",,"Prefers receiving services in English - …Always received services in English",%,HS_LOS05_2,2015,"New Brunswick Health Council, Home Care Survey",96.0963,S,90.2579,95.6068,94.5263,97.0679,S,S,97.1522,97.6542,92.7653,S,S,S,97.4396,89.7415,S,S,98.3386,97.9405,97.9327,S,98.6163,100,98.3601,S,93.2115,S,95.9166,95.1009,100,100,91.5674,92.5799,92.878,98.3919,92.8258,96.995,93.5842,95.6402,95.9782,96.1517,94.4463,96.9416,96.5242,93.7921,89.6354,96.2167,96.0963,n/a,96.4339,92.9812,S "Language of service",,"Prefers receiving services in English - …Always received services in English",%,HS_LOS05_2,2012,"New Brunswick Health Council, Home Care Survey",97.2772,n/a,S,96.0945,S,S,S,S,S,99.1313,100,S,S,S,94.8432,99.196,S,S,97.0461,97.8768,98.8705,S,96.3697,98.1915,95.3106,S,97.4893,S,100,97.9869,96.6462,98.508,S,S,98.6172,97.8155,S,97.641,92.819,94.6916,97.6326,97.1426,96.6234,97.859,97.2131,97.9931,92.7631,97.41,97.2772,n/a,96.6317,98.332,94.2086 "Language of service",,"Prefers receiving services in French",%,HS_LOS02_2,2021,"New Brunswick Health Council, Home Care Survey",24.3884,S,52.4794,29.9578,50.8789,82.5555,96.6823,94.303,61.6387,5.79874,41.9487,0,26.9176,S,S,8.00748,30.6904,S,0,0,S,S,0,0,0,S,S,S,0,0,0,S,63.1003,85.0371,16.6849,S,77.9888,S,40.0323,73.2189,23.9596,24.597,26.4949,23.5836,25.5921,18.5851,26.2445,23.7916,0,100,27.4571,20.0781,S "Language of service",,"Prefers receiving services in French",%,HS_LOS02_2,2018,"New Brunswick Health Council, Home Care Survey",24.8765,S,49.6741,27.2358,58.3979,86.4712,97.4341,92.1495,54.2251,8.0247,36.2201,S,34.1279,S,0,9.00656,33.1807,S,0,0,0,S,0,0,0,S,S,S,0,0,S,S,65.6417,81.7925,16.7957,0,76.8066,S,37.4053,78.3069,25.4678,24.589,25.0918,24.7769,27.2087,14.6712,26.6907,25.0337,0,100,26.9674,22.3482,S "Language of service",,"Prefers receiving services in French",%,HS_LOS02_2,2015,"New Brunswick Health Council, Home Care Survey",15.1224,S,29.0387,17.0984,21.8118,39.1526,47.9007,54.7058,20.6946,4.71597,40.2714,S,43.6343,S,S,7.58864,24.489,S,0,0,0,S,0,0,0,S,0,S,0,0,0,0,41.2679,44.2055,18.5747,0,42.7488,S,22.2055,35.5597,13.9016,15.6893,13.9192,15.7397,15.6265,11.6121,S,14.6344,0,100,16.0245,14.5004,S "Language of service",,"Prefers receiving services in French",%,HS_LOS02_2,2012,"New Brunswick Health Council, Home Care Survey",26.8682,S,53.9069,30.0683,68.6981,81.1082,90.3586,88.6052,71.3202,6.98872,47.6656,S,51.2416,S,0,14.212,S,S,0,0,S,S,0,0,0,S,S,S,0,0,0,S,69.7062,88.7555,22.0902,S,82.2275,S,40.5296,77.831,26.7597,26.9094,30.5743,25.0568,29.1491,17.7698,25.644,26.5007,0,100,29.8285,22.7487,19.9701 "Language of service",,"Prefers receiving services in French - …Always received services in French",%,HS_LOS05_3,2021,"New Brunswick Health Council, Home Care Survey",86.0679,S,89.3069,90.8977,90.9846,86.7283,91.0676,93.1838,91.6184,S,86.8601,n/a,S,n/a,S,S,S,n/a,n/a,n/a,S,n/a,n/a,n/a,n/a,n/a,S,n/a,n/a,n/a,n/a,S,81.1932,90.6739,68.7365,S,87.1652,S,89.968,90.8979,86.2559,85.978,83.0321,87.4075,87.5849,79.0691,S,86.9669,n/a,86.0679,86.111,87.2153,S "Language of service",,"Prefers receiving services in French - …Always received services in French",%,HS_LOS05_3,2018,"New Brunswick Health Council, Home Care Survey",91.0803,S,85.4303,S,96.9229,90.1878,95.5775,95.9159,S,S,93.5368,n/a,97.4324,n/a,n/a,S,S,n/a,n/a,n/a,n/a,n/a,n/a,n/a,n/a,S,S,n/a,n/a,n/a,S,S,88.1526,95.5987,76.0288,n/a,92.9977,S,87.8083,95.2935,89.3405,91.938,89.7406,91.716,92.4369,83.3915,S,91.2632,n/a,91.0803,90.9069,94.061,S "Language of service",,"Prefers receiving services in French - …Always received services in French",%,HS_LOS05_3,2015,"New Brunswick Health Council, Home Care Survey",91.5508,S,S,S,93.9612,S,97.0552,92.9748,S,S,87.8536,n/a,96.8976,n/a,S,S,S,n/a,n/a,n/a,n/a,n/a,n/a,n/a,n/a,n/a,n/a,S,n/a,n/a,n/a,n/a,97.8347,96.9545,82.604,n/a,97.5006,S,89.5849,94.8002,93.7235,90.6588,90.2828,92.1318,91.3831,95.0505,S,91.606,n/a,91.5508,91.7033,95.8856,S "Language of service",,"Prefers receiving services in French - …Always received services in French",%,HS_LOS05_3,2012,"New Brunswick Health Council, Home Care Survey",90.6517,S,S,S,93.1684,100,96.961,100,91.2034,S,S,n/a,S,n/a,n/a,S,S,n/a,n/a,n/a,S,n/a,n/a,n/a,n/a,n/a,n/a,n/a,n/a,n/a,n/a,S,84.2223,91.7617,81.542,S,89.9433,S,87.4873,96.4102,93.088,89.7224,91.7127,89.7603,90.7918,89.7156,S,90.208,n/a,90.6517,90.9608,88.7424,S "Language of service",,"Someone offered to give them services in the language of their choice (English or French)",%,HS_LOS03_1,2021,"New Brunswick Health Council, Home Care Survey",91.5308,S,97.5826,96.069,98.1681,93.1536,91.8138,95.3432,97.2342,96.3946,93.0756,S,94.5933,S,91.392,92.6196,59.0156,S,85.0728,88.4831,86.7099,S,91.7774,84.2179,83.8664,S,88.4263,S,91.5689,92.6395,92.9609,88.6302,93.2088,91.07,90.6648,86.8511,92.221,89.9898,96.7288,95.7308,90.8206,91.8791,90.5,91.9193,92.8306,87.8144,92.0007,92.0574,90.71,94.2871,91.8825,90.0754,S "Language of service",,"Someone offered to give them services in the language of their choice (English or French)",%,HS_LOS03_1,2018,"New Brunswick Health Council, Home Care Survey",90.9359,S,98.7643,95.6379,94.4197,94.4521,100,95.7388,93.9921,89.8251,91.0434,S,92.3567,S,94.7464,86.221,76.1459,S,88.8762,88.6885,85.8496,S,89.4504,83.1651,91.0245,S,87.9106,S,S,93.8165,93.1814,85.1051,90.4947,93.9837,89.044,87.6944,93.0616,89.8574,97.0589,95.7493,91.8763,90.4781,91.5537,90.6521,92.0611,88.7796,89.7694,91.0516,90.3135,94.0656,92.0204,87.753,S "Language of service",,"Someone offered to give them services in the language of their choice (English or French)",%,HS_LOS03_1,2015,"New Brunswick Health Council, Home Care Survey",90.7056,S,94.9191,93.9759,97.1998,98.3362,96.6321,96.9214,90.4004,93.3785,97.6562,S,92.0652,S,94.3265,88.3648,87.567,S,84.7569,90.3204,85.3906,S,85.5906,79.5224,85.2412,S,88.8683,S,83.3826,80.1729,93.6043,88.6465,93.466,92.1126,91.8633,84.6209,92.4874,87.5865,94.3687,97.2298,90.4552,90.8217,90.6453,90.7366,90.8932,88.8208,87.3519,90.7437,90.3527,94.8148,91.0585,89.5795,S "Language of service",,"Someone offered to give them services in the language of their choice (English or French)",%,HS_LOS03_1,2012,"New Brunswick Health Council, Home Care Survey",81.8084,S,93.9742,82.8632,88.2025,93.7556,81.2319,82.3561,95.8593,86.34,87.0562,S,87.1559,S,87.4661,79.7297,S,S,66.3814,84.0161,78.9486,S,79.4969,92.5332,63.859,S,75.1175,S,S,76.238,82.7573,70.3654,83.8374,80.2275,83.122,76.9328,82.1629,76.5021,87.8447,86.9206,83.3678,81.2116,84.6154,80.2717,81.6735,81.0686,84.6694,81.7578,80.818,84.9371,82.2367,80.4932,79.5339 "Language of service",,"Had a language problem with their home support worker",%,HS_LOS04_1,2021,"New Brunswick Health Council, Home Care Survey",3.08727,S,S,S,3.53964,0,S,S,S,S,S,S,0,S,8.32594,6.08755,S,S,S,0,7.23966,S,S,0,S,S,6.03397,S,0,S,S,0,S,S,4.24637,4.38396,2.02005,2.42646,S,2.77295,3.07428,3.09359,2.86921,3.16992,2.62068,4.16824,S,3.12059,3.24907,2.95064,2.68969,3.27108,S "Language of service",,"Had a language problem with their home support worker",%,HS_LOS04_1,2018,"New Brunswick Health Council, Home Care Survey",3.05131,S,S,S,7.55566,0,S,0,0,S,S,0,S,S,S,7.04449,14.9703,S,S,0,3.99343,S,S,0,0,S,6.79469,S,0,S,0,S,S,S,5.25232,2.36364,S,2.26668,3.60746,3.40544,3.01089,3.07117,4.79639,2.24498,2.5903,5.12955,0,3.13557,2.85419,3.89193,3.15682,2.61241,S "Language of service",,"Had a language problem with their home support worker",%,HS_LOS04_1,2015,"New Brunswick Health Council, Home Care Survey",2.35574,S,S,S,S,0,S,S,S,S,S,S,S,S,S,4.81902,S,S,S,0,5.14376,S,0,0,0,S,5.89533,S,0,0,S,S,S,S,4.23518,2.69557,S,2.07832,S,S,1.62443,2.68542,3.83276,1.60405,1.8247,4.30609,S,2.32645,2.29281,2.74443,2.19755,S,S "Language of service",,"Had a language problem with their home support worker",%,HS_LOS04_1,2012,"New Brunswick Health Council, Home Care Survey",2.58198,S,S,S,S,0,0,0,0,0,S,S,S,S,S,5.04332,S,S,0,S,4.63404,S,S,0,S,S,S,S,0,0,0,S,S,S,4.32009,2.51729,3.88633,1.94341,S,S,1.51245,2.98829,4.39189,1.64798,2.15165,4.68315,S,2.55614,2.78129,2.33474,2.64547,2.09405,S "Experience with home support workers","In the last 12 months…","Home support workers did not take into account their spiritual or cultural values",%,HS_APPCV_1,2021,"New Brunswick Health Council, Home Care Survey",2.52353,S,S,S,4.21793,S,0,S,0,S,S,S,S,S,S,5.16682,0,S,S,S,2.75032,S,S,S,S,S,S,S,S,0,S,0,S,S,4.151,2.46167,2.67519,1.44753,S,3.13699,2.65979,2.45833,3.18007,2.28856,2.46799,2.80254,S,2.46374,2.653,2.51118,2.43952,2.02978,S "Experience with home support workers","In the last 12 months…","Home support workers did not take into account their spiritual or cultural values",%,HS_APPCV_1,2018,"New Brunswick Health Council, Home Care Survey",2.56288,S,S,0,4.85716,0,S,S,0,S,S,0,S,S,0,5.08564,S,S,S,S,2.12139,S,S,S,S,S,S,S,S,S,S,S,6.72702,S,2.92132,2.02346,4.20607,2.31279,S,2.71996,2.5746,2.55719,3.87874,1.96754,2.05705,4.82218,S,2.46066,2.45009,2.32784,2.6322,1.81268,S "Experience with home support workers","In the last 12 months…","Home support workers did not take into account their spiritual or cultural values",%,HS_APPCV_1,2015,"New Brunswick Health Council, Home Care Survey",2.10964,S,0,S,S,S,S,S,S,S,S,S,S,S,0,5.00448,S,S,S,0,S,S,S,S,S,S,S,S,S,S,S,S,S,S,3.23818,1.59074,4.36378,1.62928,S,1.67985,1.65281,2.31647,3.60175,1.3705,1.9121,4.03326,S,1.9286,2.25018,1.53843,2.27655,2.53634,S "Experience with home support workers","In the last 12 months…","Home support workers did not take into account their spiritual or cultural values",%,HS_APPCV_1,2012,"New Brunswick Health Council, Home Care Survey",4.16918,S,S,S,S,0,S,S,S,S,9.77318,S,S,S,S,5.10317,S,S,S,S,5.33686,S,0,0,0,S,0,S,S,S,S,S,9.04536,12.9134,5.12291,2.46928,10.7517,2.76497,6.02485,3.80273,3.62027,4.37548,7.41379,2.53691,3.4604,7.1741,9.83844,4.02762,3.49075,6.26074,4.40089,2.98808,S "Experience with home support workers","In the last 12 months…","Home support workers gave information to family caregivers that the clients did not want to share",%,HS_APPDA_1,2018,"New Brunswick Health Council, Home Care Survey",4.105,S,S,S,9.86547,S,0,7.01845,S,S,S,S,S,S,0,5.80879,S,S,0,S,4.31826,S,S,S,S,S,S,S,0,S,5.56648,S,0,8.68513,4.80457,3.07696,4.57172,3.23914,S,6.68502,3.02899,4.64017,5.28142,3.57197,4.05982,4.80445,S,3.86284,3.94375,4.54204,4.25287,3.73561,S "Experience with home support workers","In the last 12 months…","Home support workers gave information to family caregivers that the clients did not want to share",%,HS_APPDA_1,2015,"New Brunswick Health Council, Home Care Survey",4.2386,S,S,8.66177,S,S,S,S,S,S,7.86433,S,S,S,S,S,0,S,S,0,2.7102,S,S,S,S,S,S,S,S,S,6.57987,S,S,11.498,3.89247,3.33178,7.55423,4.18408,6.66267,3.2869,3.49855,4.57393,4.9027,3.9124,3.81723,6.86935,S,4.18975,3.66276,6.85558,4.39567,S,S "Experience with home support workers","In the last 12 months…","Home support workers gave information to family caregivers that the clients did not want to share",%,HS_APPDA_1,2012,"New Brunswick Health Council, Home Care Survey",3.06316,S,S,S,5.8847,S,S,S,S,S,S,S,0,S,0,S,S,S,S,0,S,S,S,S,0,S,S,S,S,S,S,S,S,S,3.02453,2.33775,3.98762,2.56079,S,5.64495,2.86206,3.13943,4.20315,2.46863,3.05102,2.99805,S,3.04165,2.73959,4.06608,2.9808,S,S "Experience with home support workers","In the last 12 months…","Home support workers discussed with them about the type of information that could be shared with family caregivers, strongly agree",%,HS_APPDS_1,2018,"New Brunswick Health Council, Home Care Survey",22.6361,S,24.1175,24.3615,19.4606,26.2093,21.3972,29.0831,18.5673,17.1521,23.9397,S,28.1725,S,26.167,20.2018,18.9994,S,23.5855,32.9861,22.5574,S,22.0134,26.9172,20.52,S,17.3199,S,S,29.9091,24.2268,22.1512,19.7172,21.2046,22.8863,23.1188,21.3765,23.812,24.2639,23.3097,22.5241,22.6927,22.9094,22.5077,23.3639,19.4531,25.7797,23.2077,22.8799,23.679,23.6642,21.7769,S "Experience with home support workers","In the last 12 months…","Home support workers discussed with them about the type of information that could be shared with family caregivers, strongly agree",%,HS_APPDS_1,2015,"New Brunswick Health Council, Home Care Survey",24.901,S,20.1146,29.026,32.3647,19.2664,36.3831,26.6112,29.9994,24.1775,23.7552,S,21.3576,S,S,30.4139,S,S,31.1764,20.9985,22.3419,S,26.1461,24.3114,26.5272,S,19.4335,S,26.8164,20.439,20.1362,25.3975,12.8747,29.0941,24.1465,25.4664,22.8491,21.9945,25.4118,29.7087,23.4927,25.5421,25.0828,24.809,25.3082,24.2282,S,25.1141,24.3152,26.8168,25.2631,22.6728,S "Experience with home support workers","In the last 12 months…","Home support workers discussed with them about the type of information that could be shared with family caregivers, strongly agree",%,HS_APPDS_1,2012,"New Brunswick Health Council, Home Care Survey",23.4405,S,25.1129,27.0969,23.6662,22.1998,29.0297,S,18.3247,24.6277,28.0733,S,27.5719,S,S,18.6306,S,S,23.7428,21.4034,22.2498,S,16.8683,24.1664,37.2098,S,18.9591,S,30.8648,36.5556,31.4072,20.8321,17.4728,15.1094,22.5888,24.0517,17.8297,25.7604,26.2466,23.4186,24.5674,22.9932,26.2156,22.4013,24.4185,21.8341,30.2271,23.2673,24.7881,19.2219,22.5877,26.7127,25.5461 "Experience with home support workers","In the last 12 months…","Family caregivers received information that they wanted when they needed it, strongly agree",%,HS_APPRI_1,2021,"New Brunswick Health Council, Home Care Survey",34.8143,S,34.5483,47.7791,35.1126,30.9756,39.8095,39.7642,23.6085,38.3383,35.1904,S,32.2345,S,28.3827,33.6584,S,S,32.5953,42.6384,38.1807,S,38.7251,42.1072,41.9538,S,31.6152,S,37.5403,37.156,30.985,38.838,22.3052,28.4519,32.4501,38.2347,26.1106,34.4196,41.9747,36.5106,35.8254,34.282,33.295,35.3191,35.1891,34.3694,27.8001,35.1345,36.0086,31.9638,35.889,34.9778,S "Experience with home support workers","In the last 12 months…","Family caregivers received information that they wanted when they needed it, strongly agree",%,HS_APPRI_1,2018,"New Brunswick Health Council, Home Care Survey",26.5543,S,12.9087,24.6186,26.3466,34.3522,20.4179,32.4809,24.6949,24.7217,26.4478,S,33.3551,S,19.234,21.371,34.4432,S,23.5808,40.779,25.76,S,27.8504,37.0991,28.6648,S,23.0344,S,S,36.389,31.2337,25.4817,23.3727,25.4758,24.5906,27.4819,25.2872,29.4086,19.9113,28.2297,27.3838,26.1466,23.0538,27.9299,27.2957,24.5206,29.5714,27.0974,27.1229,26.4774,26.4254,27.2581,S "Experience with home support workers","In the last 12 months…","Family caregivers received information that they wanted when they needed it, strongly agree",%,HS_APPRI_1,2015,"New Brunswick Health Council, Home Care Survey",28.6584,S,21.6544,32.8641,25.5928,32.4448,27.1191,30.8155,25.6806,33.0256,32.8931,S,29.0102,S,S,31.8423,28.2831,S,35.8307,25.8537,30.3491,S,22.5625,39.2518,47.6946,S,17.7423,S,32.6801,33.9205,28.0399,21.3399,15.0518,27.3299,28.8657,32.9061,22.7302,26.1611,28.3839,28.1312,28.3648,28.7937,25.6203,29.9949,28.8442,28.4339,S,29.3122,29.0622,26.2971,28.4938,29.3414,S "Experience with home support workers","In the last 12 months…","Family caregivers received information that they wanted when they needed it, strongly agree",%,HS_APPRI_1,2012,"New Brunswick Health Council, Home Care Survey",27.3476,S,20.3649,23.5721,21.3803,26.326,30.8271,S,18.6089,31.2674,31.0134,S,S,S,22.9469,26.7409,S,S,25.4875,30.1744,34.9797,S,22.9527,29.5798,42.8707,S,26.6696,S,45.4722,35.2617,40.246,31.2623,19.4548,11.4924,25.8117,32.0238,16.6228,32.7573,22.24,22.9867,27.5354,27.2714,28.9641,26.4694,27.6483,27.5426,30.2423,27.3926,31.4516,17.6383,26.1067,30.3795,35.3196 "Experience with home support workers","In the last 12 months…","Someone told them what type of services they would be getting",%,HS_APPTS_1,2018,"New Brunswick Health Council, Home Care Survey",93.669,S,98.2846,92.7914,93.7256,92.7245,94.0991,94.1245,98.2034,94.7851,93.0528,S,96.9749,S,92.2161,92.7534,95.6225,S,94.09,96.2216,91.047,S,91.4447,91.4713,100,S,91.2785,S,91.0808,89.1091,94.1712,97.1332,94.5171,92.4429,93.3618,93.1328,93.745,93.2789,95.2038,93.7748,93.254,93.8719,92.1525,94.35,93.7199,93.198,91.2201,93.6761,92.7894,95.8053,93.7222,93.7472,S "Experience with home support workers","In the last 12 months…","Someone told them what type of services they would be getting",%,HS_APPTS_1,2015,"New Brunswick Health Council, Home Care Survey",93.5141,S,98.7829,93.7733,97.4001,96.6286,93.3651,96.4627,92.8266,95.8383,91.9274,S,93.5969,S,86.2993,90.0638,92.5227,S,88.5563,93.2843,91.6878,S,82.1414,92.3762,93.9917,S,93.1452,S,93.4038,86.2233,96.2891,96.3171,93.6816,98.1057,91.6057,90.5511,96.0106,93.7172,95.8271,96.3484,94.5963,93.0063,91.4011,94.5623,93.8672,91.3847,95.1911,93.7524,93.1702,94.9441,94.0694,92.2229,S "Experience with home support workers","In the last 12 months…","Someone told them what type of services they would be getting",%,HS_APPTS_1,2012,"New Brunswick Health Council, Home Care Survey",87.3953,S,87.0309,85.4392,88.6604,94.4005,92.5189,91.2849,80.5692,80.0384,88.224,S,89.9748,S,88.5079,86.6466,S,S,90.3353,97.2636,85.5864,S,79.6436,93.2391,82.3863,S,90.5489,S,97.205,94.3097,87.8599,89.7883,88.3018,83.1679,87.1687,86.2715,85.952,90.7025,86.0907,90.7692,88.9289,86.8018,86.3475,88.2759,87.7459,87.7439,78.159,87.7883,87.7098,86.1298,87.3324,89.6453,83.7411 "Experience with home support workers","In the last 2 months…","Home support workers always kept them informed about when they would arrive at their home",%,HS_APPIW_1,2018,"New Brunswick Health Council, Home Care Survey",71.555,S,74.6849,78.4584,71.4407,74.515,67.1627,65.6242,82.5167,70.4031,89.7393,65.5126,77.0935,S,71.0629,72.0808,72.0369,S,71.4399,80.7885,74.5524,S,76.92,64.409,60.3245,S,68.051,S,77.3031,72.9278,67.0016,77.5216,68.4006,57.7768,75.5676,72.1003,62.1835,70.774,76.8049,69.6605,71.7182,71.4755,70.2441,72.1574,72.1917,69.2643,68.6612,71.8022,72.4042,66.9204,71.2772,69.6449,S "Experience with home support workers","In the last 2 months…","Home support workers always kept them informed about when they would arrive at their home",%,HS_APPIW_1,2015,"New Brunswick Health Council, Home Care Survey",73.9765,S,71.0425,78.0792,76.1719,80.0495,64.8265,70.1087,73.7383,79.2866,81.0107,S,72.4665,S,72.0143,68.8787,77.3116,S,86.9226,79.9799,78.0571,S,78.6881,79.7003,65.9811,S,63.9384,S,69.1822,65.6003,70.7975,81.1805,67.6376,68.9406,72.2169,78.867,68.2472,71.1491,75.1782,73.7049,72.4431,74.6729,72.0334,74.9417,74.8067,70.7987,55.779,74.9606,74.1995,69.7746,73.7293,70.844,S "Experience with home support workers","In the last 2 months…","Home support workers always kept them informed about when they would arrive at their home",%,HS_APPIW_1,2012,"New Brunswick Health Council, Home Care Survey",81.4184,S,85.5942,78.099,72.9678,67.7907,78.0364,S,70.64,87.0493,79.8288,S,87.9601,S,94.2054,82.1135,S,S,84.1013,88.3757,87.8977,S,78.0848,85.0557,80.9998,S,87.6743,S,88.96,86.9372,79.6465,84.4715,63.3131,67.5509,84.6171,85.5047,66.2525,84.8676,81.3815,72.9614,81.3104,81.4593,82.3105,81.1598,81.331,82.1879,77.3537,81.6755,85.2389,71.3392,80.0728,83.0543,88.1131 "Experience with home support workers","In the last 2 months…","Home support workers treated them as gently as possible, always",%,HS_COM01_1,2021,"New Brunswick Health Council, Home Care Survey",86.2359,S,89.2312,90.3685,86.6114,85.5826,83.6491,83.7061,85.73,93.1868,90.4795,S,89.3592,S,86.6945,80.6824,77.1935,S,90.8562,92.3451,86.1511,S,91.5017,90.8529,91.3947,S,82.7074,S,89.6354,86.7452,84.3848,92.9502,78.4602,73.6366,84.7639,88.8296,74.8752,86.7953,89.9064,85.285,86.2648,86.2221,82.9241,87.3947,87.3781,82.1512,92.7308,86.5116,88.0101,81.8507,85.7259,90.0661,S "Experience with home support workers","In the last 2 months…","Home support workers treated them as gently as possible, always",%,HS_COM01_1,2018,"New Brunswick Health Council, Home Care Survey",84.1595,S,86.7407,91.9435,86.8998,76.7874,87.7896,72.0499,88.7417,91.1903,87.7746,80.1269,89.8765,S,81.181,80.5687,73.4154,S,88.2992,91.3531,83.627,S,88.266,91.0833,86.6651,S,77.0354,S,92.9462,82.8763,84.7488,97.5657,72.3216,71.5867,83.0979,85.9388,73.0146,85.6352,89.7645,81.2958,83.4365,84.5026,79.1358,86.4089,84.7813,81.5958,82.2378,84.4587,85.6595,78.8135,83.9451,85.3611,S "Experience with home support workers","In the last 2 months…","Home support workers treated them as gently as possible, always",%,HS_COM01_1,2015,"New Brunswick Health Council, Home Care Survey",85.1486,S,77.8301,85.11,87.4749,86.2063,82.8452,76.8709,91.1999,86.4556,84.6114,S,88.5194,S,81.778,88.7856,83.3252,S,89.035,90.8208,83.292,S,90.2618,97.0041,90.6325,S,88.357,S,92.1454,82.2617,82.6169,93.0235,79.3442,71.7369,86.1592,87.6062,75.4575,86.3543,82.1142,84.4733,84.6175,85.3898,81.3517,87.0447,85.8227,80.234,74.4556,85.4728,85.4941,80.6034,84.2836,86.2301,S "Experience with home support workers","In the last 2 months…","Home support workers treated them as gently as possible, always",%,HS_COM01_1,2012,"New Brunswick Health Council, Home Care Survey",90.4464,S,85.4713,89.9753,91.1074,80.9306,87.8301,89.017,93.4846,93.3688,90.5017,S,89.0661,S,97.6473,91.12,S,S,94.2317,93.1605,93.1695,S,84.4461,86.4268,88.1207,S,94.7949,S,92.1154,94.7222,89.2961,95.2569,83.5203,76.2555,92.1502,91.2547,80.1922,93.0227,88.0079,88.3921,90.9113,90.2702,88.9286,91.1522,90.1922,91.6267,92.1076,90.4149,92.3116,84.4285,89.8119,91.7546,89.6256 "Experience with home support workers","In the last 2 months…","Home support workers explained things in a way that was easy to understand, always",%,HS_COM02_1,2021,"New Brunswick Health Council, Home Care Survey",80.2404,S,79.9805,83.7732,76.3883,80.7345,81.9925,82.179,81.8589,85.8077,86.6473,S,84.5284,S,84.3294,73.7551,72.4301,S,84.1305,77.5165,75.9976,S,83.2147,90.7367,85.0031,S,74.3647,S,87.0557,78.5852,83.5117,82.3995,74.5661,75.9711,79.7577,80.9985,75.7848,79.875,82.2014,79.3055,80.0987,80.3081,79.1229,80.6503,81.9214,74.9847,90.1503,80.5228,80.9443,78.6981,80.0064,83.3566,S "Experience with home support workers","In the last 2 months…","Home support workers explained things in a way that was easy to understand, always",%,HS_COM02_1,2018,"New Brunswick Health Council, Home Care Survey",77.2016,S,85.2751,78.4265,80.3779,74.1179,83.5485,72.9379,83.255,84.0509,84.3681,69.6788,81.1263,S,76.9497,75.501,66.3036,S,74.5166,86.3707,72.455,S,71.3436,78.324,86.4712,S,71.603,S,85.9478,78.8439,73.9278,84.6427,78.9874,68.2819,76.8923,75.2668,73.4725,76.7727,81.3676,77.9673,75.3924,78.0696,74.7027,78.3355,78.4809,73.4667,79.9681,77.476,77.5888,74.9767,76.9283,75.3508,S "Experience with home support workers","In the last 2 months…","Home support workers explained things in a way that was easy to understand, always",%,HS_COM02_1,2015,"New Brunswick Health Council, Home Care Survey",77.755,S,70.5079,83.1087,81.8275,70.4923,80.7762,73.4279,79.7421,81.3286,71.694,S,83.6194,S,73.3864,76.3056,85.837,S,82.4495,88.5888,74.8561,S,74.9952,79.0432,90.9182,S,77.8603,S,84.5022,79.4133,74.1887,82.3834,75.6059,73.1375,75.9408,78.3056,74.6385,78.5254,77.8244,78.2364,75.9212,78.5998,74.712,79.2987,78.9735,71.3909,69.0833,78.6511,77.5721,75.864,77.8878,79.9894,S "Experience with home support workers","In the last 2 months…","Home support workers explained things in a way that was easy to understand, always",%,HS_COM02_1,2012,"New Brunswick Health Council, Home Care Survey",84.4883,S,83.0148,87.203,79.5829,81.9805,82.5941,91.4029,80.5644,85.9921,89.0056,S,86.7135,S,97.5194,89.7195,S,S,87.5028,88.642,83.5303,S,77.7202,87.606,84.8873,S,88.2604,S,81.4542,85.5578,82.063,88.447,73.8711,68.8841,89.4129,84.9566,72.3716,85.9565,85.432,82.2384,84.6518,84.4254,83.813,84.9112,84.0277,86.6165,80.4829,84.8167,86.4901,78.6498,82.4374,89.851,86.7125 "Experience with home support workers","In the last 2 months…","Home support workers listened carefully to them, always",%,HS_COM03_1,2021,"New Brunswick Health Council, Home Care Survey",77.288,S,75.0618,85.2247,76.6186,79.7682,83.5239,84.6957,83.0898,86.2836,86.0578,S,82.2887,S,76.2228,71.2923,69.4018,S,82.5742,76.5119,70.3151,S,78.3502,74.1811,78.8725,S,69.6805,S,83.02,80.7037,78.5027,75.723,69.0038,76.2444,76.868,75.1302,72.8698,75.8258,80.8932,80.0424,78.7267,76.6061,75.4552,77.9635,79.0065,71.2725,89.2739,77.4784,77.6642,76.6172,76.3967,80.3545,S "Experience with home support workers","In the last 2 months…","Home support workers listened carefully to them, always",%,HS_COM03_1,2018,"New Brunswick Health Council, Home Care Survey",75.3874,S,76.7977,82.7949,80.9655,80.277,85.2169,77.2277,83.1566,76.9807,86.2459,S,80.8375,S,73.3851,70.1652,65.1031,S,65.5573,75.2004,73.3657,S,75.1882,81.7671,77.0864,S,64.5725,S,80.5623,77.9782,75.0259,83.7543,73.3322,68.7844,73.9724,73.9184,71.9691,73.9673,80.1955,80.4764,76.14,75.0277,71.994,76.9243,77.3687,69.8097,81.3117,75.5215,74.7368,75.9819,75.1787,75.0947,S "Experience with home support workers","In the last 2 months…","Home support workers listened carefully to them, always",%,HS_COM03_1,2015,"New Brunswick Health Council, Home Care Survey",76.4573,S,77.1162,79.5117,84.9254,83.421,84.3992,76.9765,82.4882,77.9272,79.7514,S,84.5021,S,73.8206,78.8583,75.4777,S,81.7123,82.8926,73.8259,S,71.0728,87.2892,79.5111,S,65.2275,S,74.9196,77.4873,72.2478,74.8366,69.6054,65.5271,76.8643,77.1464,67.5406,73.3065,78.4948,83.1212,76.9968,76.2102,72.3529,78.5587,77.7061,68.6896,69.0723,77.2948,75.956,76.7534,76.4611,75.5846,S "Experience with home support workers","In the last 2 months…","Home support workers listened carefully to them, always",%,HS_COM03_1,2012,"New Brunswick Health Council, Home Care Survey",83.2549,S,80.3489,87.5939,84.7422,84.4342,81.3782,94.7598,87.5779,85.655,88.5612,S,83.5019,S,94.8432,77.3099,S,S,87.3637,90.7486,80.2507,S,73.2626,82.8167,92.81,S,86.3361,S,80.5007,85.5578,81.8228,83.772,77.2689,68.3198,83.686,83.2703,72.7867,84.7178,84.4211,85.6234,86.1636,82.1513,80.2405,84.9093,84.102,79.5029,84.5134,83.2232,84.1206,80.0586,82.1469,84.1159,80.5143 "Experience with home support workers","In the last 2 months…","Home support workers treated them with courtesy and respect, always",%,HS_COM04_1,2021,"New Brunswick Health Council, Home Care Survey",87.5986,S,87.1247,93.0692,88.845,88.7397,91.2791,92.1786,88.5938,94.3972,87.9369,S,94.5687,S,87.9457,81.6422,80.2014,S,88.8711,91.1272,84.9686,S,87.3646,92.8786,90.6162,S,84.2838,S,90.7521,86.2002,86.8438,89.3281,78.3227,85.2274,85.7202,87.4605,82.0714,87.382,90.5556,89.9922,88.0475,87.3808,86.4373,88.0338,88.6516,84.232,97.233,87.5752,88.08,86.6171,87.6091,88.6341,S "Experience with home support workers","In the last 2 months…","Home support workers treated them with courtesy and respect, always",%,HS_COM04_1,2018,"New Brunswick Health Council, Home Care Survey",85.4564,S,85.0642,95.3158,85.0192,90.0586,95.6219,85.0204,98.292,86.1943,90.6735,77.1781,88.9198,S,89.3408,82.0464,76.1289,S,84.0526,94.1642,84.9225,S,84.3446,87.974,84.7029,S,78.6389,S,83.6916,81.5339,80.3944,90.241,85.7872,79.7712,84.7488,85.2565,83.0772,83.3385,90.8306,87.3768,86.0446,85.1711,81.5873,87.233,87.0153,79.2209,85.0102,85.5693,84.9972,85.9989,84.9915,86.857,S "Experience with home support workers","In the last 2 months…","Home support workers treated them with courtesy and respect, always",%,HS_COM04_1,2015,"New Brunswick Health Council, Home Care Survey",86.3984,S,82.3206,86.9054,93.7398,91.231,89.4843,81.5149,90.0404,85.738,88.6201,S,90.2282,S,83.6003,88.7477,80.9367,S,90.2249,93.0838,84.488,S,85.5366,90.1101,89.5791,S,78.532,S,87.9841,85.3188,85.6863,90.9801,84.3138,80.4854,86.0705,87.0501,81.6857,85.9772,84.9569,90.2941,87.3364,85.9698,82.7174,88.2822,87.1091,81.9274,84.2003,86.9035,86.3325,84.5649,86.2152,88.1011,S "Experience with home support workers","In the last 2 months…","Home support workers treated them with courtesy and respect, always",%,HS_COM04_1,2012,"New Brunswick Health Council, Home Care Survey",90.2938,S,89.2161,89.8796,90.7712,94.4005,94.8505,92.3404,91.8721,91.5564,93.3595,S,91.8697,S,94.8432,85.7468,S,S,93.2302,95.9265,90.2343,S,81.9832,89.4264,90.3094,S,93.6595,S,89.5831,89.7615,86.5283,92.1381,84.9435,82.1705,90.6662,90.1049,84.1739,91.4659,89.5863,92.3792,91.8431,89.705,87.7551,91.7646,91.0157,88.2109,92.1023,90.2528,90.6948,88.6482,90.0721,91.202,89.1282 "Experience with home support workers","In the last 2 months…","Had problems with the services they received from their home support worker",%,HS_PGMPR_1,2018,"New Brunswick Health Council, Home Care Survey",9.07657,S,S,10.5628,7.21487,S,S,10.9898,S,6.10745,S,S,6.86104,S,S,13.2951,20.6964,S,5.90541,S,9.80455,S,10.205,S,15.3337,S,20.9444,S,0,9.4116,7.67685,S,S,10.6409,10.5485,9.47276,7.78948,10.9577,8.5122,7.15213,8.09116,9.55198,11.1395,8.13039,8.03077,12.9924,S,9.0945,10.1857,6.86919,8.67648,9.88958,S "Experience with home support workers","In the last 2 months…","Had problems with the services they received from their home support worker",%,HS_PGMPR_1,2015,"New Brunswick Health Council, Home Care Survey",7.79049,S,S,6.36753,5.22811,S,S,S,S,3.51735,8.11353,S,10.436,S,S,11.8646,S,S,6.72982,S,12.3249,S,S,S,10.8368,S,22.22,S,S,S,8.21154,S,S,9.44202,9.5084,9.94879,5.94484,10.0775,5.6188,4.80971,8.23141,7.58983,11.1909,6.05968,7.52269,10.5362,16.3697,7.69867,8.14405,6.66617,7.84326,6.25219,S "Experience with home support workers","In the last 2 months…","Had problems with the services they received from their home support worker",%,HS_PGMPR_1,2012,"New Brunswick Health Council, Home Care Survey",7.38492,S,S,9.07492,S,0,S,0,0,S,S,S,S,S,S,13.6345,S,S,S,0,12.1745,S,14.2979,S,S,S,9.13979,S,S,S,12.5588,9.69118,S,6.97505,8.80128,10.5444,6.27785,8.13308,6.10626,3.30616,6.01743,7.90416,8.88889,6.62615,6.43389,11.3466,S,7.42839,8.43762,4.94927,7.08173,8.54649,14.8882 "Experience with home support workers","Received services from more than one person","Home support workers seemed informed and up-to-date about all the care the client received",%,HS_CRD01_1,2021,"New Brunswick Health Council, Home Care Survey",63.4843,S,S,73.152,63.0295,S,S,78.1955,S,71.9277,S,S,S,S,S,62.6125,S,S,71.5747,78.9083,58.5909,S,56.2824,64.7057,57.2653,S,44.2512,S,S,72.9266,63.2024,82.8176,56.232,54.973,65.8793,60.8996,57.3162,60.8044,66.8246,71.9778,64.1032,63.2029,64.3195,63.2168,66.7892,54.889,S,63.4571,63.0696,64.91,64.5592,59.6951,S "Experience with home support workers","Received services from more than one person","Home support workers seemed informed and up-to-date about all the care the client received",%,HS_CRD01_1,2018,"New Brunswick Health Council, Home Care Survey",51.8802,S,S,64.0937,49.9928,S,S,60.6929,S,57.0316,S,S,S,S,S,47.4269,S,S,48.4848,66.9661,44.6709,S,50.1407,52.4281,47.7643,S,43.8242,S,S,55.7491,61.8095,73.2329,40.1441,36.9919,51.6095,46.9824,38.4534,55.5899,65.4408,55.9995,48.4779,53.4869,49.248,52.9705,53.1389,43.0947,S,52.1731,51.8427,52.3502,52.4775,43.676,S "Experience with home support workers","Received services from more than one person","Home support workers seemed informed and up-to-date about all the care the client received",%,HS_CRD01_1,2015,"New Brunswick Health Council, Home Care Survey",55.9294,S,S,57.2899,60.031,S,S,S,S,60.103,61.6154,S,S,S,S,50.3844,S,S,57.3199,71.2741,44.1129,S,S,62.5841,57.1368,S,44.4986,S,S,69.402,48.5224,74.0194,41.3013,63.4121,54.2974,51.7278,54.9686,56.4315,58.4137,63.3904,53.2466,57.1049,54.4505,56.5647,56.4026,49.2192,S,56.919,56.0648,52.5469,54.0514,59.1812,S "Experience with home support workers","Received services from more than one person","Home support workers seemed informed and up-to-date about all the care the client received",%,HS_CRD01_1,2012,"New Brunswick Health Council, Home Care Survey",67.8358,S,S,S,76.5248,S,S,S,S,85.3076,S,S,S,S,S,64.673,S,S,70.1823,S,58.7054,S,S,S,S,S,65.3239,S,S,S,56.3684,74.9425,S,51.7828,68.1786,63.8001,54.182,67.2348,71.1496,78.41,62.0951,70.0943,62.069,70.6803,69.9677,64.3119,S,67.1814,68.3014,66.2151,67.0805,64.0731,S "Experience with home support workers","Received services from more than one person","Never received conflicting information from different workers",%,HS_CRD02_1,2018,"New Brunswick Health Council, Home Care Survey",71.3844,S,S,73.9365,66.7913,S,S,79.3349,S,71.3651,S,S,S,S,S,61.2151,S,S,71.2924,85.6865,73.1736,S,70.3443,62.5805,77.2752,S,62.5516,S,S,80.0282,78.1014,76.2819,72.8755,65.2623,68.7878,72.2446,67.9371,72.8282,71.5189,71.6019,71.2648,71.4425,65.4898,73.8593,72.1438,65.853,S,71.4416,71.206,71.6456,70.981,70.2381,S "Experience with home support workers","Received services from more than one person","Never received conflicting information from different workers",%,HS_CRD02_1,2015,"New Brunswick Health Council, Home Care Survey",74.1937,S,S,78.5509,75.7962,S,S,S,S,80.0211,84.359,S,S,S,S,63.4065,S,S,81.6535,90.6161,67.316,S,S,S,80.6567,S,59.9384,S,S,89.4046,71.2537,82.8016,69.1738,74.7704,67.0378,75.5248,73.5375,77.1544,77.8391,68.7691,72.0218,75.1409,67.5055,77.1429,74.7291,71.4232,S,74.8991,75.1352,66.8008,73.217,80.3379,S "Experience with home support workers","Received services from more than one person","Never received conflicting information from different workers",%,HS_CRD02_1,2012,"New Brunswick Health Council, Home Care Survey",75.4879,S,S,S,89.3559,S,S,S,S,81.5683,S,S,S,S,S,64.826,S,S,90.9949,S,76.3186,S,S,S,79.3301,S,82.7803,S,S,S,68.3781,67.5308,S,56.3624,72.0615,78.5102,60.8783,74.167,83.2097,80.6714,74.0256,76.0685,69.697,78.3576,75.5532,74.5932,S,75.9848,75.1409,75.8424,73.2242,81.8393,S "Experience with services in the last 2 months",,"The services helped them stay at home",%,HS_PGMHE_1,2021,"New Brunswick Health Council, Home Care Survey",97.6121,S,94.1875,97.3407,96.8971,95.818,94.3249,100,94.7165,98.8841,100,S,97.5044,S,100,97.5414,94.8713,S,97.9146,94.4957,99.001,S,97.6824,98.1873,96.1922,S,95.9764,S,97.8365,100,97.9769,100,95.0752,97.6312,98.3286,98.3477,95.9218,97.5424,96.0136,97.0517,97.5343,97.6501,95.5407,98.3489,97.2803,98.1775,91.4253,97.7094,97.9245,96.8208,97.6622,97.6726,S "Experience with services in the last 2 months",,"The services were scheduled at a time that was convenient for them",%,HS_PGMSC_1,2021,"New Brunswick Health Council, Home Care Survey",71.9443,S,68.1622,83.4413,77.8319,65.0695,71.1986,75.4425,71.8133,77.1424,81.7894,S,74.8318,S,67.5143,70.849,71.5642,S,74.2301,73.5838,70.9978,S,76.0564,64.7367,52.3116,S,66.0725,S,67.6361,76.7013,68.739,79.8457,68.6445,71.9576,73.3339,69.5471,69.0024,69.8858,77.1017,74.2712,73.7459,71.0645,71.8754,71.9701,73.5005,68.1519,76.7731,72.4823,71.8097,71.4205,72.6479,74.973,S "Experience with services in the last 2 months",,"More could have been done to help them stay at home",%,HS_PGMST_1,2021,"New Brunswick Health Council, Home Care Survey",13.6359,S,10.1746,10.7056,14.6994,27.678,21.0821,18.986,13.0911,12.465,10.6466,S,17.2543,S,13.6135,18.0621,S,S,13.5945,S,11.7622,S,21.1022,S,S,S,18.6769,S,S,12.4217,8.93183,13.0669,10.0656,10.9025,16.3825,12.5957,10.5966,11.5671,10.4849,18.7502,14.3606,13.2883,13.9809,13.5133,12.4219,16.0052,23.6234,12.8676,13.4444,14.4486,14.5345,13.2402,S Safety,,"Clients reported that they were harmed because of an error or mistake as a result of services received",%,HS_ERR01_1,2021,"New Brunswick Health Council, Home Care Survey",2.16714,S,S,S,4.17765,S,0,S,S,S,0,S,0,S,0,S,S,S,S,0,S,S,S,S,S,S,S,S,0,0,S,S,S,9.37272,1.32444,2.03692,6.4704,1.48763,S,2.68567,2.2519,2.12575,3.55342,1.64874,1.6421,3.08221,0,2.13663,1.69077,3.75805,1.88149,2.39338,S Safety,,"Clients reported that they were harmed because of an error or mistake as a result of services received",%,HS_ERR01_1,2018,"New Brunswick Health Council, Home Care Survey",2.46057,S,S,S,S,S,S,0,0,S,S,S,S,S,S,2.91982,S,S,S,0,3.06983,S,0,S,S,S,S,S,S,S,0,S,S,8.73422,2.72157,2.36267,6.92926,1.52108,S,1.71261,2.22049,2.5768,3.56527,1.96053,2.4868,2.99507,S,2.43668,2.13199,3.49542,2.48728,2.72979,S Safety,,"Clients reported that they were harmed because of an error or mistake as a result of services received",%,HS_ERR01_1,2015,"New Brunswick Health Council, Home Care Survey",2.49062,S,0,S,S,S,0,S,0,S,S,S,S,S,0,S,S,S,0,0,2.6145,S,S,0,S,S,S,S,S,S,S,S,S,6.89818,2.41602,1.78158,5.35034,3.37513,S,2.61282,1.97037,2.72879,4.10303,1.68297,2.23509,3.77981,S,2.26825,2.18676,3.74581,2.56737,2.40375,S Safety,,"Clients reported that they were harmed because of an error or mistake as a result of services received",%,HS_ERR01_1,2012,"New Brunswick Health Council, Home Care Survey",1.83679,S,S,S,S,0,S,0,S,S,S,S,0,S,0,S,S,S,0,0,S,S,0,0,S,S,S,S,S,0,S,S,S,5.91575,S,S,4.95462,1.89479,S,S,2.28743,1.6661,3.25342,1.17237,1.65384,2.72575,S,1.63869,1.36985,3.04522,1.94903,2.46201,0 Safety,"Services received in the last 2 months during the COVID-19 pandemic","Home support workers wore a mask, always",%,HS_COV01_1,2021,"New Brunswick Health Council, Home Care Survey",71.3251,S,70.7566,71.0946,72.2438,58.7201,68.2019,77.3281,50.7046,73.4415,69.1487,S,73.7983,S,69.8736,81.002,69.682,S,55.7561,70.0676,74.9358,S,84.1064,69.4553,76.9136,S,74.967,S,65.8541,58.9118,72.4587,59.6463,64.3439,76.5749,73.3272,72.5019,72.0073,69.2103,70.9513,70.8551,71.7078,71.1409,74.7172,70.0781,70.7462,72.6169,73.2511,71.298,72.3656,69.5955,72.2188,64.692,S Safety,"Services received in the last 2 months during the COVID-19 pandemic","Home support workers maintained 6 feet (2 metres) distance from others when possible, always",%,HS_COV02_1,2021,"New Brunswick Health Council, Home Care Survey",60.74,S,56.1216,59.7477,64.6997,59.136,58.4688,70.0902,41.0295,59.0627,63.0748,S,62.443,S,59.8949,67.439,44.2905,S,53.9256,55.3152,58.3475,S,68.5145,61.169,75.3551,S,68.9969,S,53.3747,55.2894,60.0994,54.155,48.0345,61.115,62.9917,61.2019,56.0621,60.7234,58.1885,64.2394,61.3896,60.4297,63.4894,59.7486,60.9906,59.077,65.165,60.4099,61.9753,58.7872,60.5467,53.7422,S Safety,"Services received in the last 2 months during the COVID-19 pandemic","Home support workers washed their hands before providing person-to-person care, always",%,HS_COV03_1,2021,"New Brunswick Health Council, Home Care Survey",81.609,S,88.3894,79.1473,85.2053,71.4789,87.5729,86.1224,83.2837,84.8974,86.1021,S,87.5567,S,76.7243,81.7108,82.3776,S,79.9169,80.9803,79.9473,S,94.1069,80.906,80.9544,S,82.0781,S,86.5399,82.9031,81.9439,83.3762,71.314,72.4512,82.1074,80.9653,72.6582,82.6035,83.0755,83.8206,83.3183,80.8079,82.7216,81.2072,82.9078,78.1028,87.4909,81.7082,82.4629,80.395,81.2602,79.4167,S Safety,"Services received in the last 2 months during the COVID-19 pandemic","Clients reported that home support workers took their health and safety seriously, definitely",%,HS_COVHS_1,2021,"New Brunswick Health Council, Home Care Survey",90.1379,S,93.3568,91.3545,88.7375,84.1281,96.6356,95.1306,93.829,94.913,92.4077,S,90.8091,S,89.4371,92.0179,87.0056,S,87.9108,91.0095,88.4106,S,90.4853,93.4758,91.3056,S,85.4063,S,83.804,91.1662,89.2616,90.6806,81.703,92.7831,90.9792,89.6717,88.1148,87.9155,92.2096,90.779,91.3163,89.5667,90.3391,90.063,91.1445,86.049,97.8831,90.2971,90.2846,90.3754,89.6956,91.7035,S "Overall satisfaction",,"Favourable rating of 8, 9 or 10 for the services received in the last 2 months",%,HS_SAT01_1,2021,"New Brunswick Health Council, Home Care Survey",87.877,S,88.8025,96.5825,89.9875,84.8076,96.377,91.4392,90.2641,93.7887,90.2848,S,87.846,S,76.9922,88.7238,82.5454,S,93.0025,90.2385,81.7478,S,88.7836,88.2212,84.9269,S,80.5244,S,89.1313,88.6991,87.5166,86.5227,85.0433,88.9985,88.003,85.677,86.74,85.3183,93.3217,90.5668,88.3712,87.6345,86.2943,88.4699,88.339,86.0415,88.6907,87.8197,87.3606,88.7927,87.2592,90.1777,S "Overall satisfaction",,"Favourable rating of 8, 9 or 10 for the services received in the last 2 months",%,HS_SAT01_1,2018,"New Brunswick Health Council, Home Care Survey",86.9861,S,85.9092,89.1285,85.9303,93.4216,92.3524,83.6663,100,89.3147,90.0499,81.6727,87.6483,S,87.148,82.3957,78.2427,S,86.9123,92.0658,82.0487,S,88.3122,85.2484,83.7055,S,83.332,S,97.0102,90.6926,90.9094,89.0441,91.5392,86.5746,84.9697,84.4882,88.9171,88.5795,87.736,87.3172,88.0084,86.49,84.9173,87.9427,88.0191,83.2924,86.2799,87.0741,86.2705,88.5577,87.1179,86.796,S "Overall satisfaction",,"Favourable rating of 8, 9 or 10 for the services received in the last 2 months",%,HS_SAT01_1,2015,"New Brunswick Health Council, Home Care Survey",88.7361,S,87.1367,90.7345,95.2894,92.9392,98.7313,84.0241,95.6512,89.6252,92.7551,S,88.1551,S,78.8282,85.0525,74.8798,S,93.2093,93.0019,84.7465,S,84.6014,92.8698,85.4913,S,84.6609,S,90.3278,95.1203,90.3063,93.0036,87.2223,83.1732,85.4084,87.4213,85.1725,90.2805,89.2395,93.6418,90.4423,87.9512,84.6588,90.8133,88.9606,85.9931,81.5386,89.1979,88.4672,89.1113,89.095,90.1799,S "Overall satisfaction",,"Favourable rating of 8, 9 or 10 for the services received in the last 2 months",%,HS_SAT01_1,2012,"New Brunswick Health Council, Home Care Survey",87.8735,S,89.7061,89.5887,92.8603,92.5631,97.3525,94.551,91.8721,91.9259,88.775,S,87.8768,S,91.6064,81.2544,S,S,88.7994,95.2781,84.2561,S,79.9637,94.0842,92.4777,S,86.3654,S,88.9093,85.8751,88.844,90.2558,77.0518,78.5103,86.1743,87.1146,77.463,89.6107,89.6401,93.8604,89.4443,87.2689,85.4452,89.493,88.5194,86.2742,91.0156,87.9184,88.1812,87.2538,87.7532,87.5552,85.2524 "Overall satisfaction",,"Would recommend their home support worker or agency to family or friends, definitely",%,HS_PGMRE_1,2018,"New Brunswick Health Council, Home Care Survey",69.4111,S,67.8715,73.3184,79.5364,79.1745,82.5938,74.3067,71.4607,73.9891,75.7086,56.3128,75.8436,S,64.1214,61.9411,57.6903,S,66.7918,88.5551,58.8211,S,63.2433,76.4913,63.3428,S,54.441,S,70.0576,71.9812,70.5553,77.8233,74.1358,73.4518,66.8551,63.2856,74.2156,68.0384,70.923,78.4727,72.0655,68.1183,67.4193,70.32,71.5424,63.1229,75.8036,69.7569,66.0605,78.6807,71.1595,67.7927,S "Overall satisfaction",,"Would recommend their home support worker or agency to family or friends, definitely",%,HS_PGMRE_1,2015,"New Brunswick Health Council, Home Care Survey",73.5749,S,75.3429,71.2652,81.6207,81.5254,84.7337,70.06,81.3559,69.5079,85.5911,S,79.2761,S,63.546,73.36,67.739,S,77.3965,88.7799,65.2381,S,73.3394,74.2946,68.3603,S,59.488,S,65.8804,71.546,71.8187,80.3442,79.0503,76.0346,73.985,70.3608,77.7871,70.6334,73.0128,80.07,74.4803,73.161,68.9976,75.88,74.9471,66.9538,64.7528,74.1953,72.0722,78.9115,74.471,72.5597,S "Overall satisfaction",,"Would recommend their home support worker or agency to family or friends, definitely",%,HS_PGMRE_1,2012,"New Brunswick Health Council, Home Care Survey",74.3244,S,85.0742,70.1702,75.5271,86.214,82.61,80.6582,85.4132,86.7728,69.187,S,76.2156,S,68.1568,65.2264,S,S,84.0738,90.91,62.8258,S,59.896,81.7021,85.9974,S,69.717,S,85.7506,89.0003,73.8058,76.9111,59.715,66.2542,68.9602,70.9188,64.6536,78.6051,76.7971,79.4252,76.0631,73.6602,70.0855,76.8242,75.3079,71.1309,67.5672,74.6292,74.0115,74.9155,74.5811,73.6594,71.5262