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Table

zone
Community
Campbellton, Atholville, Tide Head Area
zone
Zone 5
Restigouche Area
zone
Province
New Brunswick
Access to Services
Has a primary care provider % | 2020
93.5
92.8
89.9
Adults % | 2020
93.4
91.2
88.0
Seniors % | 2020
94.3
93.2
95.3
Has a family doctor % | 2020
88.8
87.4
86.0
Has a nurse practitioner % | 2020
4.8
11.3
4.4
Does not have a primary care provider %
n/a
n/a
n/a
Adults %
n/a
n/a
n/a
Seniors %
n/a
n/a
n/a
Types of services used most often when sick or in need of care
Family doctor % | 2020
52.5
51.8
57.0
After-hours clinic or walk-in clinic % | 2020
24.2
24.6
20.5
Hospital emergency department % | 2020
17.2
16.6
10.4
Types of services used
Virtual consultation (with primary care provider, eVisitNB, Tele-Care 811, etc.) %
n/a
n/a
n/a
After-hours clinic or walk-in clinic % | 2020
43.9
44.1
35.1
Community health centre % | 2020
21.0
37.3
13.1
Ambulance services % | 2020
7.0
9.0
6.8
Hospital emergency department % | 2020
43.0
44.6
38.1
Admitted to a hospital % | 2020
12.7
14.0
10.5
Seen a specialist for the first time % | 2020
21.1
23.0
17.9
Received home care services, with the cost being covered by the government % | 2020
6.7
6.1
4.4
Wait time to access services
Primary care provider - able to have an appointment within 5 days %
n/a
n/a
n/a
Adults %
n/a
n/a
n/a
Seniors %
n/a
n/a
n/a
Hospital emergency department - waited less than 4 hours % | 2020
55.3
64.2
65.5
Specialist - waited less than 1 month for a first visit % | 2020
37.9
35.1
40.7
Wait time to long term care home placement Days | 2019-2020
n/a
56
70
Reason for using services
Hospitalization following an injury Rate per 10,000 population | 2017-2018 to 2019-2020
125
115
74
Youth - hospitalization following an injury Rate per 10,000 population aged 17 and under | 2017-2018 to 2019-2020
45
38
29
Adults - hospitalization following an injury Rate per 10,000 population aged 18 to 64 | 2017-2018 to 2019-2020
61
58
42
Seniors - hospitalization following an injury Rate per 10,000 population aged 65 and over | 2017-2018 to 2019-2020
325
281
208
Hospitalization for mental health disorder Rate per 10,000 population | 2017-2018 to 2019-2020
154
126
51
Youth - hospitalization for mental health disorder Rate per 10,000 population aged 17 and under | 2017-2018 to 2019-2020
110
104
33
Adults - hospitalization for mental health disorder Rate per 10,000 population aged 18 to 64 | 2017-2018 to 2019-2020
202
167
64
Seniors - hospitalization for mental health disorder Rate per 10,000 population aged 65 and over | 2017-2018 to 2019-2020
63
47
28
Avoidable hospitalization Rate per 10,000 population aged 75 and under | 2016-2017 to 2019-2020
74
73
52
Youth - needed to see or talk to someone for a mental or emotional problem % | 2023-2024
33.8
34.2
33.1
Saw or talked to a health professional about their mental or emotional health, or their use of alcohol or drugs % | 2020
14.7
15.0
16.1
Adults % | 2020
18.0
18.4
17.5
Seniors % | 2020
7.4
7.8
7.4
Unmet needs
Youth - who needed to see or talk to someone about their mental or emotional problem but didn't % | 2023-2024
6.7
7.2
7.0
Adults and seniors - who needed to see or talk to a health professional about their mental health but didn't % | 2020
31.0
25.2
32.6
Adults and seniors - who felt that they needed home care services, but they did not receive any % | 2020
5.5
4.9
3.0
Barriers to health services
Financial barrier in getting the health care they needed % | 2020
31.0
29.1
26.5
Did not fill a prescription for medicine, or skipped doses because of the cost % | 2020
6.3
6.0
5.8
Skipped dental care because of costs % | 2020
18.5
16.4
20.6
Skipped a medical test, treatment or other because of the cost % | 2020
3.7
3.5
3.2
Health care services not available in their area % | 2020
25.5
22.9
14.0
Travel over 100 kms to use a health service % | 2020
32.7
30.9
17.6
Transportation problems in getting health care % | 2020
7.1
5.7
5.5
Unable to leave the house due to a health problem % | 2020
12.8
12.0
11.2
Trouble getting medical or rehabilitation equipment or supplies % | 2020
6.5
6.8
4.2
Trouble navigating the health system % | 2020
8.3
7.3
7.6
Have language barrier communicating with a health professional % | 2020
11.2
11.0
3.8
Difficulties in receiving virtual health care - accessing high-speed internet %
n/a
n/a
n/a
Barriers to mental health services
Services not available in their area % | 2020
S
S
13.7
Wait time for the services was too long % | 2020
S
S
23.8
Were too busy % | 2020
S
S
25.4
Services not available at a convenient time for me % | 2020
S
S
16.3
Could not afford the cost, or insurance did not cover enough % | 2020
S
S
17.7
Did not know how or where to get help % | 2020
S
S
19.8
Were concerned about what others would think % | 2020
S
S
15.3
Thought the problem would go away on its own %
n/a
n/a
n/a
Other reasons %
n/a
n/a
n/a
Experiences with Services
Screening and prevention
Newborn and infant - universal hearing screening % | 2019-2020
n/a
86
91
Kindergarten children - meet immunization requirements % | 2019-2020
n/a
79
73
Grade 7 female students - immunized with complete series of HPV immunization % | 2017-2018
n/a
73
75
Have seen or talked to a dental professional in the last 12 months % | 2020
64.0
66.5
69.7
Adults % | 2020
70.2
72.6
67.0
Seniors % | 2020
50.5
49.8
60.0
Consulted with primary care provider in the last 12 months %
n/a
n/a
n/a
Adults %
n/a
n/a
n/a
Seniors %
n/a
n/a
n/a
Talk to a health professional about improving health and preventing illness, always or usually % | 2020
25.0
25.3
26.3
Adults % | 2020
25.4
26.7
25.2
Seniors % | 2020
24.5
22.5
28.6
Flu shot in the last 12 months % | 2020
31.6
34.5
46.5
Adults % | 2020
24.6
26.0
39.5
Seniors % | 2020
48.1
47.6
65.9
Breast cancer screening % | 2015 to 2017
n/a
56
59
Pap test % | 2014 to 2017
n/a
52
65
Adults - very confident in managing their health condition % | 2020
40.0
40.5
40.2
Communication
Family doctor - always explains things in a way that they can understand % | 2020
75.3
74.1
75.7
Primary care provider - spent enough time with them, always %
n/a
n/a
n/a
Primary care provider - limits the number of problems they can discuss in a visit %
n/a
n/a
n/a
Verbal information about condition/prescription is easy to understand, always or usually % | 2020
87.1
89.2
91.7
Adults % | 2020
86.8
88.6
91.2
Seniors % | 2020
87.6
90.4
93.3
Written information about condition/prescription is hard to understand, always or usually % | 2020
17.2
15.2
12.3
Adults % | 2020
13.9
12.9
11.9
Seniors % | 2020
24.6
20.0
13.1
Virtual consultation - was able to communicate their health concerns as well as they would have in-person %
n/a
n/a
n/a
Adults %
n/a
n/a
n/a
Seniors %
n/a
n/a
n/a
Know what their prescribed medications do, strongly agree % | 2020
37.3
39.4
49.6
Pharmacists - help the most in understanding how to take their medications % | 2020
68.9
71.4
70.1
Family doctor - always helps them coordinate the care from other providers % | 2020
67.6
69.4
68.7
Favourable rating of services received
Citizens - provide a favourable rating for overall health care services received %
n/a
n/a
n/a
Adults %
n/a
n/a
n/a
Seniors %
n/a
n/a
n/a
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About this Table

Health Services are designed to prevent and treat diseases which impact population health.

Access to care or services at the right place, the right time and based on the respective needs is a key aspect of quality of service that influences the health of individuals.

Content and description

Information on access to services, such as the types of services used most often, the reason for using the services, unmet needs and barriers to these services as well as some wait time information. Experiences with the Health Services include screening and prevention use, communication with service providers, coordination of services and evaluation of services received are also available here.

Why is this important?

Understanding how these health services are delivered in New Brunswick communities can help us understand the variability in health service access and quality. 

Availability of the data

Indicators from a variety of sources are collected, organized, and analyzed by the NBHC. These data sources are used to represent the population health of New Brunswickers. Each have various levels of reliability and limitations as detailed in the Indicator pages. 

The information for this data table is available for the 33 NBHC Communities, 7 Health Zones and for New Brunswick overall. 

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The Population Health data table series provides comprehensive view about the people who live, learn, work, take part in activities and in community life in this area.