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Citizens receiving home care services from home support workers who reported that they believe they were harmed because of an error or mistake as a result of services received in the last 12 months

CSV PDF

Table

Unit %

Year 2024 Year 2021 Year 2018 Year 2015 Year 2012
Province
New Brunswick
2.8
2.4 - 3.3
2.2
1.7 - 2.6
2.5
2.0 - 2.9
2.5
2.0 - 3.0
1.8
1.3 - 2.3
Health zones
Zone 1 - Moncton and South-East Area
2.8
1.8 - 3.8
1.3
0.5 - 2.1
2.7
1.6 - 3.9
2.4
1.3 - 3.6
S
Zone 2 - Fundy Shore and Saint John Area
3.2
2.1 - 4.3
2.0
1.1 - 3.0
2.4
1.4 - 3.3
1.8
0.9 - 2.7
S
Zone 3 - Fredericton and River Valley Area
2.3
1.3 - 3.3
1.5
0.7 - 2.3
1.5
0.7 - 2.4
3.4
2.1 - 4.7
1.9
0.8 - 3.0
Zone 4 - Madawaska and North-West Area
5.7
3.6 - 7.8
6.5
4.0 - 8.9
6.9
4.3 - 9.6
5.4
3.0 - 7.7
5.0
2.3 - 7.6
Zone 5 - Restigouche Area
S
S
S
S
S
Zone 6 - Bathurst and Acadian Peninsula Area
3.5
2.3 - 4.6
2.7
1.3 - 4.0
1.7
0.7 - 2.8
2.6
1.2 - 4.0
S
Zone 7 - Miramichi Area
S
S
S
S
S
Communities
Bathurst, Beresford, Petit-Rocher Area
S
4.2
1.7 - 6.7
S
S
S
Bouctouche, Richibucto, Saint-Antoine Area
S
0.0
S
S
S
Campbellton, Atholville, Tide Head Area
0.0
S
S
0.0
S
Caraquet, Paquetville, Bertrand Area
S
S
S
S
0.0
Dalhousie, Balmoral, Belledune Area
S
S
S
S
S
Dieppe and Memramcook
S
S
S
S
S
Douglas, Saint Marys, Doaktown Area
S
0.0
S
S
0.0
Edmundston, Rivière-Verte, Lac Baker Area
7.3
4.3 - 10.4
9.4
5.3 - 13.4
8.7
4.8 - 12.7
6.9
3.3 - 10.5
5.9
2.1 - 9.8
Florenceville-Bristol, Woodstock, Wakefield Area
S
S
0.0
S
S
Fredericton
S
S
S
S
S
Grand Bay-Westfield, Westfield, Greenwich Area
S
S
S
S
S
Grand Falls, Saint-Léonard, Drummond Area
S
S
S
S
S
Hillsborough, Riverside-Albert, Alma Area
S
S
S
S
S
Kedgwick, Saint-Quentin and Grimmer
S
S
S
S
S
Minto, Chipman, Cambridge-Narrows Area
S
0.0
0.0
0.0
0.0
Miramichi, Rogersville, Blackville Area
0.0
S
S
S
S
Moncton
S
S
2.9
1.0 - 4.9
S
S
Nackawic, McAdam, Canterbury Area
S
0.0
S
S
S
Neguac, Alnwick, Esgenoopetitj Area
S
S
0.0
0.0
S
New Maryland, Kingsclear, Lincoln Area
S
S
S
S
S
Oromocto, Gagetown, Fredericton Junction Area
S
S
S
S
S
Perth-Andover, Plaster Rock, Tobique Area
S
S
S
S
S
Quispamsis, Rothesay, Hampton Area
S
S
0.0
S
0.0
Riverview and Coverdale
S
0.0
S
0.0
0.0
Sackville, Dorchester, Port Elgin Area
S
S
S
S
S
Saint John, Simonds and Musquash
4.3
2.4 - 6.2
S
3.1
1.4 - 4.8
2.6
1.0 - 4.2
S
Salisbury and Petitcodiac
S
S
S
S
S
Shediac, Beaubassin East and Cap-Pelé
S
0.0
S
S
0.0
Shippagan, Lamèque, Inkerman Area
S
0.0
S
0.0
S
St. George, Grand Manan, Blacks Harbour Area
S
S
S
0.0
0.0
St. Stephen, Saint Andrews, Campobello Island Area
S
S
S
S
S
Sussex, Norton, Sussex Corner Area
S
S
S
0.0
0.0
Tracadie and Saint-Isidore
S
S
0.0
S
0.0
Age
18-64
4.3
3.0 - 5.7
3.6
2.3 - 4.8
3.6
2.4 - 4.7
4.1
2.9 - 5.3
3.3
2.0 - 4.5
65 and over
2.5
2.0 - 2.9
1.6
1.2 - 2.1
2.0
1.5 - 2.5
1.7
1.2 - 2.2
1.2
0.7 - 1.7
Gender
Female
2.8
2.3 - 3.4
2.1
1.6 - 2.7
2.6
2.0 - 3.2
2.7
2.1 - 3.3
1.7
1.1 - 2.2
Male
2.8
2.0 - 3.7
2.3
1.4 - 3.1
2.2
1.4 - 3.1
2.0
1.1 - 2.8
2.3
1.2 - 3.4
2SLGBTQIA+ status
2SLGBTQIA+
S
n/a
n/a
n/a
n/a
Language
Most comfortable in English
2.2
1.7 - 2.7
n/a
n/a
n/a
n/a
Most comfortable in French
4.6
3.5 - 5.7
n/a
n/a
n/a
n/a
Comfortable in both English and French
S
n/a
n/a
n/a
n/a
Indigenous identity
Indigenous
S
0.0
S
S
S
Immigrant
Immigrants
0.0
n/a
n/a
n/a
n/a
Education level
High school or less
2.5
2.0 - 3.0
1.6
1.2 - 2.1
2.5
1.9 - 3.0
2.2
1.7 - 2.8
1.7
1.1 - 2.2
Postsecondary
3.9
2.8 - 5.0
3.1
1.9 - 4.2
3.0
1.7 - 4.2
3.8
2.2 - 5.4
2.7
1.3 - 4.1
Disability or special need
Disability or special need
4.6
3.3 - 5.9
n/a
n/a
n/a
n/a
Household income
Less than $30,000
2.7
2.1 - 3.2
n/a
n/a
n/a
n/a
$30,000 to less than $60,000
5.1
3.1 - 7.1
n/a
n/a
n/a
n/a
$60,000 or more
S
n/a
n/a
n/a
n/a
Racialized groups
Racialized groups
S
n/a
n/a
n/a
n/a
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens receiving home care services from home support workers who reported that they believe they were harmed because of an error or mistake as a result of services received in the last 12 months.

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "yes" by the number of respondents who answered "yes or no" to the question: In the last 12 months, do you or your family members believe that you were harmed because of an error or mistake as a result of home support services?

Unit

%

Interpretation

Lower is better

NBHC code

HS_ERR01_1

Charts

Maps