Citizens [with a family doctor] who find it very easy or somewhat easy to call their family doctor's office during regular practice hours

Table

Unit %

Year 2020 Year 2017 Year 2014 Year 2011
Province
New Brunswick
72.7
71.9 - 73.5
77.4
76.8 - 78.0
78.7
78.1 - 79.3
77.0
76.4 - 77.6
Health zones
Zone 1 - Moncton and South-East Area
69.7
68.0 - 71.3
77.2
76.1 - 78.3
78.8
77.6 - 80.0
73.0
71.7 - 74.4
Zone 2 - Fundy Shore and Saint John Area
74.2
72.4 - 75.9
77.4
76.1 - 78.7
80.8
79.7 - 82.0
81.5
80.3 - 82.7
Zone 3 - Fredericton and River Valley Area
69.1
67.4 - 70.8
73.7
72.3 - 75.2
76.6
75.4 - 77.8
76.4
75.1 - 77.7
Zone 4 - Madawaska and North-West Area
84.5
82.1 - 86.8
86.7
85.1 - 88.3
85.6
83.8 - 87.4
82.3
80.4 - 84.2
Zone 5 - Restigouche Area
80.5
77.2 - 83.7
83.0
80.5 - 85.5
77.3
73.9 - 80.7
81.1
78.5 - 83.6
Zone 6 - Bathurst and Acadian Peninsula Area
75.1
73.0 - 77.3
77.0
75.1 - 78.8
72.9
70.7 - 75.2
72.8
71.0 - 74.7
Zone 7 - Miramichi Area
72.4
68.8 - 76.0
77.9
75.3 - 80.5
80.8
78.0 - 83.7
78.5
76.3 - 80.6
Communities
Bathurst, Beresford, Petit-Rocher Area
72.1
67.9 - 76.4
77.1
74.1 - 80.0
76.0
72.5 - 79.5
74.3
71.3 - 77.2
Bouctouche, Richibucto, Saint-Antoine Area
79.6
76.3 - 82.8
82.0
79.1 - 84.9
82.6
79.6 - 85.5
81.6
78.6 - 84.6
Campbellton, Atholville, Tide Head Area
82.0
77.7 - 86.2
83.6
80.2 - 86.9
78.8
74.3 - 83.4
79.9
75.7 - 84.0
Caraquet, Paquetville, Bertrand Area
77.1
72.9 - 81.4
73.3
69.1 - 77.6
68.6
63.6 - 73.5
73.2
69.2 - 77.2
Dalhousie, Balmoral, Belledune Area
78.6
73.6 - 83.5
82.5
78.9 - 86.2
75.9
70.7 - 81.0
82.1
78.8 - 85.4
Dieppe and Memramcook
74.0
70.1 - 77.9
78.9
76.0 - 81.7
86.1
82.5 - 89.8
69.5
64.7 - 74.4
Douglas, Saint Marys, Doaktown Area
75.9
70.9 - 81.0
67.0
62.1 - 71.9
73.2
68.6 - 77.8
84.4
80.9 - 87.9
Edmundston, Rivière-Verte, Lac Baker Area
83.1
79.6 - 86.6
87.9
85.9 - 89.9
88.1
86.0 - 90.2
82.0
79.3 - 84.7
Florenceville-Bristol, Woodstock, Wakefield Area
64.8
60.4 - 69.2
70.6
66.7 - 74.5
73.9
71.2 - 76.6
77.4
74.6 - 80.2
Fredericton
61.9
57.8 - 65.9
69.6
66.4 - 72.7
72.5
69.2 - 75.9
67.9
64.4 - 71.5
Grand Bay-Westfield, Westfield, Greenwich Area
72.1
66.4 - 77.7
75.1
70.5 - 79.7
76.0
71.6 - 80.5
84.5
80.5 - 88.6
Grand Falls, Saint-Léonard, Drummond Area
84.6
80.9 - 88.2
90.8
88.4 - 93.3
89.6
86.8 - 92.4
82.0
78.7 - 85.4
Hillsborough, Riverside-Albert, Alma Area
70.6
63.2 - 78.1
79.3
73.8 - 84.9
78.4
72.6 - 84.1
79.2
73.8 - 84.6
Kedgwick, Saint-Quentin and Grimmer
92.3
87.1 - 97.5
69.5
63.0 - 75.9
60.3
51.4 - 69.3
84.7
80.4 - 88.9
Minto, Chipman, Cambridge-Narrows Area
87.2
82.7 - 91.6
89.6
86.2 - 92.9
91.1
88.5 - 93.8
83.2
79.5 - 86.9
Miramichi, Rogersville, Blackville Area
72.5
68.3 - 76.6
76.2
73.3 - 79.2
80.1
76.8 - 83.3
77.3
74.9 - 79.8
Moncton
65.6
61.7 - 69.5
73.2
70.9 - 75.5
75.6
73.2 - 77.9
71.1
68.5 - 73.7
Nackawic, McAdam, Canterbury Area
71.1
65.6 - 76.7
76.0
71.6 - 80.4
78.0
74.5 - 81.5
78.9
74.9 - 82.8
Neguac, Alnwick, Esgenoopetitj Area
73.6
66.6 - 80.5
86.8
82.1 - 91.6
83.6
77.6 - 89.6
83.3
79.1 - 87.4
New Maryland, Kingsclear, Lincoln Area
66.9
62.3 - 71.5
73.1
69.3 - 76.9
76.6
73.0 - 80.2
75.9
72.3 - 79.6
Oromocto, Gagetown, Fredericton Junction Area
72.4
67.9 - 76.9
78.9
75.2 - 82.7
78.8
75.3 - 82.4
77.4
73.3 - 81.4
Perth-Andover, Plaster Rock, Tobique Area
87.1
82.7 - 91.5
92.0
89.0 - 95.1
92.3
89.4 - 95.1
91.8
88.8 - 94.7
Quispamsis, Rothesay, Hampton Area
74.2
70.4 - 78.0
79.3
76.7 - 81.9
78.6
75.8 - 81.3
82.3
79.6 - 84.9
Riverview and Coverdale
63.5
59.1 - 68.0
74.7
71.5 - 77.8
73.5
69.8 - 77.3
68.5
64.2 - 72.8
Sackville, Dorchester, Port Elgin Area
75.4
70.3 - 80.4
82.0
78.3 - 85.6
83.8
79.7 - 87.8
79.5
74.9 - 84.1
Saint John, Simonds and Musquash
69.1
65.3 - 72.9
73.9
71.4 - 76.5
80.0
78.0 - 81.9
79.1
77.1 - 81.2
Salisbury and Petitcodiac
71.7
65.4 - 78.1
80.3
74.9 - 85.7
80.3
75.5 - 85.1
78.8
73.7 - 83.8
Shediac, Beaubassin East and Cap-Pelé
71.5
66.5 - 76.6
82.2
79.6 - 84.8
80.6
78.0 - 83.2
72.8
69.7 - 75.8
Shippagan, Lamèque, Inkerman Area
79.4
75.0 - 83.9
79.1
74.9 - 83.3
65.3
59.6 - 70.9
69.4
65.0 - 73.7
St. George, Grand Manan, Blacks Harbour Area
84.3
79.7 - 88.8
88.8
85.5 - 92.2
84.4
81.1 - 87.6
87.9
85.0 - 90.7
St. Stephen, Saint Andrews, Campobello Island Area
80.0
75.7 - 84.2
81.1
77.2 - 84.9
88.3
85.2 - 91.4
85.7
82.3 - 89.1
Sussex, Norton, Sussex Corner Area
75.8
71.6 - 79.9
79.0
75.9 - 82.1
82.8
80.1 - 85.5
79.5
76.2 - 82.7
Tracadie and Saint-Isidore
74.5
70.3 - 78.6
78.4
74.6 - 82.1
77.4
72.9 - 82.0
72.3
68.1 - 76.5
Age
18-64
71.9
70.8 - 72.9
76.2
75.4 - 76.9
77.5
76.8 - 78.3
75.7
75.0 - 76.5
65 and over
80.1
79.0 - 81.2
81.0
80.0 - 81.9
82.9
82.0 - 83.9
82.2
81.1 - 83.3
Sex at birth
Female
70.8
69.8 - 71.8
73.8
73.0 - 74.6
75.1
74.3 - 75.9
74.2
73.4 - 75.0
Male
77.9
76.6 - 79.2
81.4
80.5 - 82.3
82.7
81.8 - 83.7
80.2
79.3 - 81.2
Sexual identity
Minority sexual identity
70.3
65.6 - 75.0
n/a
n/a
n/a
Heterosexual
72.9
72.1 - 73.7
n/a
n/a
n/a
Language
Preferred language of service: English
71.9
70.9 - 72.9
75.5
74.8 - 76.3
78.0
77.2 - 78.7
76.4
75.7 - 77.2
Preferred language of service: French
79.1
77.7 - 80.5
81.6
80.6 - 82.7
79.7
78.5 - 80.9
76.9
75.7 - 78.1
Indigenous identity
Indigenous
72.5
67.2 - 77.7
75.5
72.2 - 78.8
78.2
74.3 - 82.0
73.1
69.0 - 77.2
Non-Indigenous
72.7
71.9 - 73.6
77.4
76.8 - 78.0
78.7
78.1 - 79.3
77.1
76.5 - 77.7
Immigrant
Immigrants
64.3
60.4 - 68.1
73.6
70.6 - 76.7
n/a
n/a
Non-immigrants
76.2
75.4 - 77.0
77.5
76.9 - 78.2
n/a
n/a
Education level
High school or less
76.1
74.9 - 77.3
79.4
78.5 - 80.4
81.5
80.6 - 82.4
80.3
79.5 - 81.2
Postsecondary
73.1
72.1 - 74.2
76.0
75.2 - 76.8
76.9
76.1 - 77.7
74.4
73.6 - 75.3
Household income
Less than $25,000
72.4
70.4 - 74.4
76.8
75.4 - 78.2
81.0
79.7 - 82.3
80.1
78.9 - 81.4
$25,000 to less than $60,000
75.1
73.8 - 76.4
78.3
77.3 - 79.3
79.3
78.3 - 80.3
77.0
76.0 - 78.0
$60,000 or more
74.3
73.0 - 75.5
76.4
75.4 - 77.4
76.6
75.5 - 77.6
74.6
73.5 - 75.6
Persons with a disability
Without disability
73.9
72.9 - 74.8
78.2
77.5 - 78.9
79.5
78.8 - 80.2
n/a
With disability
73.7
72.2 - 75.2
74.8
73.6 - 76.1
75.7
74.5 - 77.0
n/a
n/a = Not applicable / not available
S = Data was suppressed due to low respondent counts

About

This indicator is the percentage of citizens [with a family doctor] who find it very easy or somewhat easy to call their family doctor's office during regular practice hours.

Source

New Brunswick Health Council, Primary Health Survey

Calculations

This indicator is based on respondents who have a family doctor . This indicator is calculated by dividing the number of respondents who answered "somewhat easy or very easy" by the number of respondents who answered "very difficult, somewhat difficult, somewhat easy or very easy" to the question: How easy or difficult is it to call your family doctor or nurse practitioner office during regular practice hours to get health information or make an appointment?

Notes

The 2020 edition of the Primary Health Survey (PHS) was conducted during the COVID-19 pandemic. While the pandemic did not influence the survey’s response rate, NBHC had to assess the impact of surveying during the pandemic. Accordingly, advanced statistical analyses were performed to allow for comparison between the results obtained in 2020 and those obtained in previous PHS cycles. Despite these analyses, users are advised to use the PHS 2020 data with caution, especially when creating estimates for small sub-populations or when comparing it to other PHS editions.

Unit

%

Interpretation

Higher is better

NBHC code

PH_ACCFC_1