Citizens [who have used ambulance services] and give a favourable rating of 8, 9 or 10 for ambulance services in the last 12 months [scale 0-10]

Table

Unit %

Year 2020 Year 2017 Year 2014 Year 2011
Province
New Brunswick
90.4
88.6 - 92.2
90.0
88.4 - 91.6
89.5
87.8 - 91.2
86.4
84.5 - 88.4
Health zones
Zone 1 - Moncton and South-East Area
89.2
85.2 - 93.1
89.6
86.4 - 92.8
89.9
86.4 - 93.5
88.5
84.4 - 92.6
Zone 2 - Fundy Shore and Saint John Area
94.8
91.8 - 97.7
91.3
88.2 - 94.5
89.8
86.6 - 93.0
85.5
81.8 - 89.3
Zone 3 - Fredericton and River Valley Area
87.1
83.0 - 91.3
87.0
83.2 - 90.8
88.8
85.4 - 92.2
87.5
83.6 - 91.3
Zone 4 - Madawaska and North-West Area
93.1
88.0 - 98.1
95.4
91.8 - 99.0
90.8
84.9 - 96.7
80.2
71.8 - 88.6
Zone 5 - Restigouche Area
81.2
71.9 - 90.6
86.9
78.1 - 95.6
90.2
80.8 - 99.6
91.4
83.8 - 99.1
Zone 6 - Bathurst and Acadian Peninsula Area
91.0
85.6 - 96.4
86.7
80.8 - 92.5
88.6
82.0 - 95.2
82.4
75.7 - 89.0
Zone 7 - Miramichi Area
92.3
84.0 - 100.0
97.4
93.6 - 100.0
89.4
80.3 - 98.5
89.0
81.9 - 96.2
Communities
Bathurst, Beresford, Petit-Rocher Area
94.2
86.8 - 100.0
78.4
66.0 - 90.7
S
75.8
63.2 - 88.4
Bouctouche, Richibucto, Saint-Antoine Area
92.5
84.0 - 100.0
88.3
78.9 - 97.6
S
S
Campbellton, Atholville, Tide Head Area
S
S
S
S
Caraquet, Paquetville, Bertrand Area
S
S
S
S
Dalhousie, Balmoral, Belledune Area
85.1
74.2 - 96.0
S
S
94.5
87.3 - 100.0
Dieppe and Memramcook
95.5
88.1 - 100.0
S
S
S
Douglas, Saint Marys, Doaktown Area
S
S
S
S
Edmundston, Rivière-Verte, Lac Baker Area
95.0
88.7 - 100.0
98.6
95.9 - 100.0
84.8
75.0 - 94.6
80.3
68.2 - 92.4
Florenceville-Bristol, Woodstock, Wakefield Area
75.2
62.1 - 88.2
S
88.4
80.1 - 96.7
95.0
89.0 - 100.0
Fredericton
91.2
82.9 - 99.6
88.3
79.9 - 96.8
88.4
79.4 - 97.4
81.1
69.3 - 92.8
Grand Bay-Westfield, Westfield, Greenwich Area
S
S
S
S
Grand Falls, Saint-Léonard, Drummond Area
84.4
71.9 - 97.0
93.0
85.2 - 100.0
S
S
Hillsborough, Riverside-Albert, Alma Area
S
S
S
S
Kedgwick, Saint-Quentin and Grimmer
S
S
S
S
Minto, Chipman, Cambridge-Narrows Area
S
S
86.8
76.2 - 97.5
S
Miramichi, Rogersville, Blackville Area
S
97.8
93.9 - 100.0
S
89.3
81.2 - 97.3
Moncton
91.3
82.3 - 100.0
90.8
85.0 - 96.6
91.6
85.2 - 98.0
85.8
78.1 - 93.5
Nackawic, McAdam, Canterbury Area
88.6
77.2 - 100.0
S
92.4
84.5 - 100.0
S
Neguac, Alnwick, Esgenoopetitj Area
S
S
S
S
New Maryland, Kingsclear, Lincoln Area
87.5
77.4 - 97.5
S
S
S
Oromocto, Gagetown, Fredericton Junction Area
77.9
63.1 - 92.8
S
85.8
75.3 - 96.2
S
Perth-Andover, Plaster Rock, Tobique Area
S
S
S
S
Quispamsis, Rothesay, Hampton Area
95.7
89.8 - 100.0
95.4
90.6 - 100.0
90.7
82.7 - 98.8
81.9
71.7 - 92.2
Riverview and Coverdale
72.0
58.6 - 85.4
S
S
S
Sackville, Dorchester, Port Elgin Area
90.1
79.8 - 100.0
S
S
S
Saint John, Simonds and Musquash
95.5
90.4 - 100.0
89.1
82.7 - 95.5
88.7
83.6 - 93.7
83.5
77.4 - 89.7
Salisbury and Petitcodiac
S
S
S
S
Shediac, Beaubassin East and Cap-Pelé
S
85.6
76.4 - 94.7
81.1
69.2 - 93.1
S
Shippagan, Lamèque, Inkerman Area
S
S
S
S
St. George, Grand Manan, Blacks Harbour Area
S
S
91.7
84.3 - 99.0
87.8
77.6 - 97.9
St. Stephen, Saint Andrews, Campobello Island Area
96.5
90.8 - 100.0
S
S
S
Sussex, Norton, Sussex Corner Area
90.0
79.8 - 100.0
83.6
72.9 - 94.3
S
90.1
80.8 - 99.4
Tracadie and Saint-Isidore
S
S
S
S
Age
18-64
88.2
85.3 - 91.1
90.1
87.9 - 92.3
88.6
86.2 - 91.0
84.3
81.7 - 86.9
65 and over
93.7
91.7 - 95.7
89.8
87.5 - 92.1
91.3
89.0 - 93.7
91.3
88.7 - 93.9
Sex at birth
Female
91.0
88.9 - 93.1
90.2
88.2 - 92.1
90.4
88.4 - 92.5
90.5
88.4 - 92.6
Male
89.8
86.5 - 93.1
89.7
87.0 - 92.4
88.7
85.8 - 91.6
82.0
78.5 - 85.5
Sexual orientation
Sexual minority people
90.5
81.6 - 99.5
n/a
n/a
n/a
Heterosexual people
90.5
88.7 - 92.4
n/a
n/a
n/a
Language
Preferred language of service: English
89.7
87.5 - 91.9
89.6
87.7 - 91.5
89.7
87.8 - 91.6
86.6
84.4 - 88.7
Preferred language of service: French
93.2
90.1 - 96.4
90.2
86.9 - 93.5
86.3
81.7 - 90.9
85.4
80.8 - 90.0
Indigenous identity
Indigenous
75.4
62.1 - 88.8
96.7
93.0 - 100.0
86.2
76.7 - 95.6
75.6
62.5 - 88.7
Non-Indigenous
91.3
89.5 - 93.1
89.1
87.3 - 90.8
89.9
88.2 - 91.6
86.9
85.0 - 88.8
Immigrant
Immigrants
93.7
86.8 - 100.0
95.5
90.3 - 100.0
n/a
n/a
Non-immigrants
90.2
88.3 - 92.0
89.6
88.0 - 91.3
n/a
n/a
Education level
High school or less
89.5
86.8 - 92.2
90.7
88.5 - 92.8
90.9
88.7 - 93.1
85.7
83.1 - 88.3
Postsecondary
91.4
89.0 - 93.9
89.0
86.6 - 91.4
88.2
85.6 - 90.8
87.1
84.2 - 90.0
Household income
Less than $25,000
88.8
85.3 - 92.3
88.3
85.3 - 91.3
83.6
80.1 - 87.0
88.1
84.9 - 91.3
$25,000 to less than $60,000
91.2
88.3 - 94.0
90.5
87.9 - 93.1
92.0
89.4 - 94.6
90.0
87.1 - 92.9
$60,000 or more
92.3
88.9 - 95.6
91.5
88.3 - 94.7
93.7
90.8 - 96.5
77.1
72.1 - 82.0
Persons with a disability
Without disability
94.2
92.0 - 96.4
91.0
88.8 - 93.2
92.6
90.4 - 94.9
n/a
With disability
87.3
84.6 - 90.0
88.7
86.4 - 91.1
87.1
84.6 - 89.5
n/a
n/a = Not applicable / not available
S = Data was suppressed due to low respondent counts

About

This indicator is the percentage of citizens [who have used ambulance services] and give a favourable rating of 8, 9 or 10 for ambulance services in the last 12 months [scale 0-10].

Source

New Brunswick Health Council, Primary Health Survey

Calculations

This indicator is based on respondents who have used ambulance services in the last 12 months . This indicator is calculated by dividing the number of respondents who answered "8, 9 or 10" by the number of respondents who answered "0 to 10" to the question: Overall, using any number from 0 to 10, where 0 is the worst health care possible and 10 is the best health care possible, what number would you use to rate the health care service you received in the past 12 months from ambulance services?

Notes

The 2020 edition of the Primary Health Survey (PHS) was conducted during the COVID-19 pandemic. While the pandemic did not influence the survey’s response rate, NBHC had to assess the impact of surveying during the pandemic. Accordingly, advanced statistical analyses were performed to allow for comparison between the results obtained in 2020 and those obtained in previous PHS cycles. Despite these analyses, users are advised to use the PHS 2020 data with caution, especially when creating estimates for small sub-populations or when comparing it to other PHS editions.

Unit

%

Interpretation

Higher is better

NBHC code

PH_SATMA_1