Citizens receiving home care services from the Extra-Mural Program who reported that the staff always treated them as gently as possible in the last 2 months

Table

Unit %

Year 2021 Year 2018 Year 2015 Year 2012
Province
New Brunswick
91.7
91.0 - 92.4
90.1
89.4 - 90.8
89.9
89.1 - 90.6
94.8
94.2 - 95.5
Health zones
Zone 1 - Moncton and South-East Area
90.9
89.4 - 92.3
92.8
91.5 - 94.0
89.9
88.3 - 91.4
95.4
94.2 - 96.7
Zone 2 - Fundy Shore and Saint John Area
93.5
92.2 - 94.7
90.3
88.7 - 91.9
91.4
89.9 - 92.9
96.9
95.9 - 98.0
Zone 3 - Fredericton and River Valley Area
94.4
93.3 - 95.6
91.6
90.2 - 93.1
92.3
90.8 - 93.8
94.9
93.4 - 96.4
Zone 4 - Madawaska and North-West Area
86.6
83.7 - 89.5
85.9
83.2 - 88.6
84.4
81.5 - 87.2
92.0
89.5 - 94.5
Zone 5 - Restigouche Area
91.5
88.4 - 94.6
90.9
87.6 - 94.2
91.4
88.5 - 94.3
90.5
86.8 - 94.1
Zone 6 - Bathurst and Acadian Peninsula Area
86.5
83.9 - 89.2
82.7
80.0 - 85.5
86.0
83.2 - 88.8
92.1
89.5 - 94.7
Zone 7 - Miramichi Area
91.8
88.8 - 94.8
91.6
88.9 - 94.4
90.5
87.8 - 93.3
96.6
94.5 - 98.7
Communities
Bathurst, Beresford, Petit-Rocher Area
85.5
81.2 - 89.7
87.1
82.5 - 91.6
87.4
82.7 - 92.2
91.7
87.2 - 96.1
Bouctouche, Richibucto, Saint-Antoine Area
85.7
81.4 - 90.0
92.8
89.4 - 96.3
90.4
85.9 - 94.8
95.1
91.6 - 98.6
Campbellton, Atholville, Tide Head Area
91.1
86.5 - 95.6
91.6
87.2 - 95.9
90.6
86.2 - 95.1
88.0
82.5 - 93.5
Caraquet, Paquetville, Bertrand Area
85.2
79.0 - 91.4
84.8
79.1 - 90.4
86.6
80.9 - 92.3
94.9
90.2 - 99.6
Dalhousie, Balmoral, Belledune Area
91.9
87.7 - 96.1
90.2
85.1 - 95.2
92.1
88.2 - 96.0
93.5
88.9 - 98.1
Dieppe and Memramcook
94.1
90.2 - 98.0
95.5
92.2 - 98.8
88.7
83.4 - 93.9
100.0
100.0 - 100.0
Douglas, Saint Marys, Doaktown Area
95.6
91.3 - 99.9
90.4
84.6 - 96.3
90.0
82.1 - 97.9
100.0
100.0 - 100.0
Edmundston, Rivière-Verte, Lac Baker Area
87.2
83.3 - 91.0
83.8
80.0 - 87.6
83.8
79.8 - 87.9
92.6
89.3 - 96.0
Florenceville-Bristol, Woodstock, Wakefield Area
95.3
93.3 - 97.4
91.5
88.6 - 94.5
94.1
91.5 - 96.6
93.0
89.8 - 96.3
Fredericton
91.5
88.8 - 94.1
89.1
85.9 - 92.3
93.4
90.5 - 96.3
96.1
93.2 - 99.0
Grand Bay-Westfield, Westfield, Greenwich Area
88.4
79.4 - 97.4
93.0
86.8 - 99.2
94.6
88.5 - 100.0
100.0
100.0 - 100.0
Grand Falls, Saint-Léonard, Drummond Area
83.9
78.7 - 89.1
88.6
84.1 - 93.2
85.7
81.3 - 90.1
93.3
89.3 - 97.2
Hillsborough, Riverside-Albert, Alma Area
S
92.1
84.3 - 99.9
86.2
76.9 - 95.5
97.1
92.0 - 100.0
Kedgwick, Saint-Quentin and Grimmer
94.5
87.6 - 100.0
87.0
79.4 - 94.6
81.6
71.2 - 91.9
83.8
72.6 - 95.1
Minto, Chipman, Cambridge-Narrows Area
97.1
93.5 - 100.0
90.8
85.4 - 96.1
91.4
85.1 - 97.8
92.1
85.6 - 98.6
Miramichi, Rogersville, Blackville Area
92.5
89.3 - 95.6
93.6
91.0 - 96.2
92.8
90.1 - 95.5
97.4
95.4 - 99.4
Moncton
92.6
90.3 - 94.8
93.0
90.8 - 95.2
93.0
90.6 - 95.3
95.1
92.9 - 97.3
Nackawic, McAdam, Canterbury Area
100.0
100.0 - 100.0
95.0
90.9 - 99.0
94.1
89.6 - 98.5
100.0
100.0 - 100.0
Neguac, Alnwick, Esgenoopetitj Area
87.9
78.3 - 97.5
81.1
69.4 - 92.8
79.4
69.8 - 89.0
92.9
85.8 - 100.0
New Maryland, Kingsclear, Lincoln Area
92.6
88.5 - 96.7
98.6
96.5 - 100.0
91.9
86.7 - 97.0
95.7
90.9 - 100.0
Oromocto, Gagetown, Fredericton Junction Area
94.8
91.2 - 98.4
90.2
85.1 - 95.3
88.3
81.0 - 95.5
94.6
89.2 - 100.0
Perth-Andover, Plaster Rock, Tobique Area
95.6
92.3 - 98.9
92.5
88.2 - 96.9
87.7
81.7 - 93.7
92.4
87.0 - 97.8
Quispamsis, Rothesay, Hampton Area
91.7
88.3 - 95.1
93.1
89.6 - 96.6
92.8
88.5 - 97.1
93.6
89.5 - 97.7
Riverview and Coverdale
92.1
88.2 - 96.0
90.9
86.4 - 95.3
85.7
79.8 - 91.6
95.1
91.4 - 98.9
Sackville, Dorchester, Port Elgin Area
93.1
88.8 - 97.4
92.6
87.9 - 97.3
91.4
86.2 - 96.6
98.0
94.6 - 100.0
Saint John, Simonds and Musquash
92.3
90.1 - 94.6
87.0
84.0 - 89.9
89.5
86.7 - 92.2
95.4
93.4 - 97.4
Salisbury and Petitcodiac
90.4
82.7 - 98.2
93.2
86.4 - 100.0
88.4
80.5 - 96.3
96.2
90.2 - 100.0
Shediac, Beaubassin East and Cap-Pelé
89.1
84.7 - 93.5
92.1
89.0 - 95.1
87.6
83.6 - 91.5
92.4
88.1 - 96.7
Shippagan, Lamèque, Inkerman Area
82.0
74.6 - 89.4
85.1
78.7 - 91.5
88.9
83.7 - 94.2
92.3
86.3 - 98.3
St. George, Grand Manan, Blacks Harbour Area
97.0
94.7 - 99.3
93.1
89.4 - 96.9
88.7
84.0 - 93.4
100.0
100.0 - 100.0
St. Stephen, Saint Andrews, Campobello Island Area
96.4
94.3 - 98.5
94.0
91.1 - 97.0
95.9
93.4 - 98.5
99.2
97.7 - 100.0
Sussex, Norton, Sussex Corner Area
92.2
88.5 - 95.9
89.2
84.6 - 93.7
91.2
87.4 - 95.1
97.6
95.2 - 100.0
Tracadie and Saint-Isidore
93.5
89.1 - 98.0
75.3
69.7 - 81.0
78.6
70.9 - 86.3
90.2
84.2 - 96.2
Age
18-64
91.2
89.5 - 92.9
88.7
86.9 - 90.4
88.7
87.0 - 90.4
94.7
93.6 - 95.9
65 and over
91.9
91.1 - 92.6
90.6
89.8 - 91.4
90.1
89.3 - 91.0
94.8
94.0 - 95.6
Gender
Woman/Girl
91.6
90.7 - 92.5
89.6
88.6 - 90.6
89.1
88.1 - 90.2
94.6
93.7 - 95.4
Man/Boy
91.9
90.9 - 92.9
90.7
89.6 - 91.8
90.8
89.6 - 91.9
95.2
94.2 - 96.2
Language
Preferred language of service: English
93.1
92.4 - 93.9
91.8
91.0 - 92.6
92.0
91.2 - 92.9
95.9
95.2 - 96.6
Preferred language of service: French
86.4
84.6 - 88.3
83.4
81.5 - 85.3
84.4
82.6 - 86.3
91.6
90.0 - 93.2
Indigenous identity
Indigenous
83.1
75.1 - 91.1
90.1
84.4 - 95.8
82.3
75.3 - 89.4
90.7
85.7 - 95.6
Non-Indigenous
92.3
91.6 - 93.0
90.3
89.6 - 91.1
90.6
89.8 - 91.4
95.0
94.4 - 95.7
Education level
High school or less
91.3
90.4 - 92.2
90.0
89.1 - 90.9
89.7
88.7 - 90.6
94.5
93.7 - 95.3
Postsecondary
92.2
91.0 - 93.4
90.7
89.4 - 92.1
91.5
90.1 - 92.9
95.6
94.4 - 96.8
Household income
Less than $25,000
90.8
89.5 - 92.1
88.5
87.2 - 89.8
88.4
87.1 - 89.7
93.3
92.1 - 94.4
$25,000 to less than $60,000
92.1
90.8 - 93.3
91.6
90.3 - 92.8
90.5
89.1 - 91.9
96.3
95.3 - 97.3
$60,000 or more
92.5
90.3 - 94.8
90.7
88.0 - 93.4
92.6
90.0 - 95.3
96.0
93.9 - 98.0
n/a = Not applicable / not available
S = Data was suppressed due to low respondent counts

About

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that the staff always treated them as gently as possible in the last 2 months.

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "always" by the number of respondents who answered "never, sometimes, usually or always" to the question: In the last 2 months, how often did Extra-Mural staff do each of the following: Treat you as gently as possible?

Notes

The 2021 edition of the Home Care Survey was conducted during the COVID-19 pandemic. While the pandemic did not influence the survey’s response rate, users are advised to use the survey data with caution, especially when creating estimates for small sub-populations or when comparing it to other editions of the survey.

Unit

%

NBHC code

XM_COM01_1