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Citizens receiving home care services from the Extra-Mural Program who reported that the staff always explained things in a way that was easy to understand in the last 2 months

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Table

Unit %

Year 2021 Year 2018 Year 2015 Year 2012
Province
New Brunswick
87.8
87.0 - 88.6
86.4
85.5 - 87.2
86.0
85.1 - 86.8
90.4
89.5 - 91.2
Health zones
Zone 1 - Moncton and South-East Area
87.0
85.3 - 88.6
88.6
87.0 - 90.1
87.1
85.4 - 88.9
91.4
89.7 - 93.1
Zone 2 - Fundy Shore and Saint John Area
89.4
87.9 - 90.9
87.5
85.7 - 89.2
86.6
84.8 - 88.5
90.3
88.5 - 92.1
Zone 3 - Fredericton and River Valley Area
88.3
86.7 - 89.9
85.7
84.0 - 87.5
86.2
84.3 - 88.2
92.6
90.8 - 94.3
Zone 4 - Madawaska and North-West Area
83.8
80.6 - 86.9
82.3
79.4 - 85.3
80.4
77.2 - 83.5
86.2
83.0 - 89.4
Zone 5 - Restigouche Area
91.6
88.6 - 94.6
88.3
84.7 - 91.9
89.8
86.7 - 92.9
89.1
85.2 - 93.0
Zone 6 - Bathurst and Acadian Peninsula Area
85.4
82.6 - 88.1
82.3
79.5 - 85.1
85.8
83.0 - 88.6
87.8
84.7 - 91.0
Zone 7 - Miramichi Area
88.4
84.9 - 91.9
87.7
84.3 - 91.0
84.3
80.8 - 87.7
91.3
88.0 - 94.6
Communities
Bathurst, Beresford, Petit-Rocher Area
85.1
80.9 - 89.2
85.7
81.1 - 90.4
86.8
81.9 - 91.7
88.4
83.3 - 93.6
Bouctouche, Richibucto, Saint-Antoine Area
84.6
80.2 - 89.0
90.3
86.3 - 94.3
89.1
84.4 - 93.7
94.3
90.5 - 98.1
Campbellton, Atholville, Tide Head Area
90.0
85.3 - 94.7
87.8
82.8 - 92.8
88.5
83.7 - 93.3
86.7
80.9 - 92.6
Caraquet, Paquetville, Bertrand Area
81.8
74.9 - 88.6
83.5
77.6 - 89.3
81.9
75.4 - 88.4
89.0
82.2 - 95.7
Dalhousie, Balmoral, Belledune Area
93.0
89.1 - 96.8
88.9
83.7 - 94.1
91.0
86.9 - 95.1
92.0
86.9 - 97.1
Dieppe and Memramcook
92.9
88.8 - 97.1
90.4
85.7 - 95.0
90.3
85.2 - 95.3
96.6
92.6 - 100.0
Douglas, Saint Marys, Doaktown Area
85.6
78.5 - 92.8
87.7
81.3 - 94.1
79.0
68.7 - 89.3
90.4
82.7 - 98.0
Edmundston, Rivière-Verte, Lac Baker Area
85.1
81.0 - 89.2
81.5
77.6 - 85.5
82.9
78.7 - 87.1
84.7
80.1 - 89.3
Florenceville-Bristol, Woodstock, Wakefield Area
90.2
87.3 - 93.1
87.5
84.0 - 91.0
86.6
82.9 - 90.2
94.7
91.8 - 97.5
Fredericton
86.5
83.4 - 89.7
83.4
79.6 - 87.1
88.1
84.4 - 91.8
93.9
90.4 - 97.4
Grand Bay-Westfield, Westfield, Greenwich Area
87.8
78.9 - 96.8
93.7
87.8 - 99.6
94.6
88.5 - 100.0
94.5
88.2 - 100.0
Grand Falls, Saint-Léonard, Drummond Area
80.1
74.5 - 85.7
83.5
78.2 - 88.9
79.9
74.9 - 85.0
87.6
82.4 - 92.8
Hillsborough, Riverside-Albert, Alma Area
S
82.8
72.2 - 93.4
88.5
79.8 - 97.1
88.4
78.5 - 98.4
Kedgwick, Saint-Quentin and Grimmer
91.0
82.6 - 99.3
82.6
74.3 - 90.9
68.8
56.3 - 81.3
89.4
79.8 - 98.9
Minto, Chipman, Cambridge-Narrows Area
91.7
86.1 - 97.4
86.1
79.8 - 92.3
92.1
86.1 - 98.1
92.0
85.3 - 98.6
Miramichi, Rogersville, Blackville Area
90.0
86.5 - 93.6
88.2
84.8 - 91.7
85.9
82.3 - 89.4
90.9
87.2 - 94.6
Moncton
85.0
82.0 - 88.0
88.9
86.2 - 91.6
87.6
84.6 - 90.6
91.6
88.8 - 94.4
Nackawic, McAdam, Canterbury Area
94.5
89.8 - 99.2
83.8
76.9 - 90.6
85.4
78.8 - 92.0
91.8
85.1 - 98.5
Neguac, Alnwick, Esgenoopetitj Area
79.0
67.2 - 90.8
84.5
73.5 - 95.5
76.8
67.0 - 86.6
93.0
86.0 - 100.0
New Maryland, Kingsclear, Lincoln Area
88.1
83.1 - 93.2
85.9
79.9 - 91.9
80.6
73.2 - 88.0
89.3
82.0 - 96.6
Oromocto, Gagetown, Fredericton Junction Area
87.1
81.8 - 92.5
90.2
85.2 - 95.3
84.4
76.4 - 92.4
90.1
82.8 - 97.4
Perth-Andover, Plaster Rock, Tobique Area
84.6
78.9 - 90.4
84.0
78.0 - 90.0
88.1
82.4 - 93.8
91.4
85.7 - 97.1
Quispamsis, Rothesay, Hampton Area
93.0
89.8 - 96.1
89.6
85.4 - 93.8
86.5
80.8 - 92.2
91.8
87.2 - 96.4
Riverview and Coverdale
86.4
81.5 - 91.3
76.2
69.7 - 82.7
84.4
78.3 - 90.4
86.3
80.3 - 92.4
Sackville, Dorchester, Port Elgin Area
90.5
85.6 - 95.4
91.9
87.0 - 96.8
85.7
79.1 - 92.2
93.0
86.7 - 99.3
Saint John, Simonds and Musquash
87.6
84.9 - 90.4
81.9
78.5 - 85.2
85.1
82.0 - 88.3
89.3
86.2 - 92.3
Salisbury and Petitcodiac
87.3
78.5 - 96.0
89.2
81.0 - 97.5
87.1
78.8 - 95.4
86.3
75.4 - 97.1
Shediac, Beaubassin East and Cap-Pelé
87.5
82.7 - 92.2
92.0
89.0 - 95.1
85.3
81.2 - 89.5
91.0
86.4 - 95.6
Shippagan, Lamèque, Inkerman Area
83.9
77.0 - 90.8
78.9
71.5 - 86.2
88.6
83.4 - 93.7
86.8
79.1 - 94.5
St. George, Grand Manan, Blacks Harbour Area
96.6
94.2 - 99.1
92.2
88.2 - 96.2
86.6
81.5 - 91.6
91.8
87.4 - 96.2
St. Stephen, Saint Andrews, Campobello Island Area
86.7
82.8 - 90.6
90.8
87.3 - 94.3
85.2
80.6 - 89.8
87.7
82.5 - 93.0
Sussex, Norton, Sussex Corner Area
88.0
83.6 - 92.5
91.7
87.7 - 95.7
89.6
85.4 - 93.8
91.4
87.0 - 95.7
Tracadie and Saint-Isidore
90.2
84.9 - 95.4
80.1
74.9 - 85.4
85.1
78.4 - 91.7
86.7
79.8 - 93.6
Age
18-64
89.1
87.3 - 91.0
85.7
83.8 - 87.6
87.8
86.1 - 89.6
90.7
89.2 - 92.3
65 and over
87.4
86.6 - 88.3
86.6
85.7 - 87.5
85.2
84.2 - 86.3
90.3
89.2 - 91.3
Gender
Female
87.4
86.4 - 88.5
86.1
85.0 - 87.2
84.9
83.7 - 86.1
90.7
89.6 - 91.8
Male
88.3
87.1 - 89.4
86.7
85.5 - 88.0
87.4
86.1 - 88.7
89.8
88.4 - 91.2
Language
Preferred language of service: English
88.6
87.7 - 89.5
87.6
86.6 - 88.6
86.9
85.9 - 87.9
90.8
89.8 - 91.8
Preferred language of service: French
84.0
82.1 - 86.0
82.9
81.0 - 84.8
83.4
81.5 - 85.3
88.8
87.0 - 90.7
Indigenous identity
Indigenous
75.3
66.1 - 84.6
84.0
76.9 - 91.0
87.3
81.1 - 93.4
91.1
86.2 - 96.1
Non-Indigenous
88.5
87.6 - 89.3
86.7
85.8 - 87.5
86.4
85.5 - 87.3
90.3
89.5 - 91.2
Education level
High school or less
87.3
86.2 - 88.3
86.0
85.0 - 87.1
85.0
83.9 - 86.1
89.9
88.8 - 90.9
Postsecondary
89.4
88.0 - 90.7
87.7
86.2 - 89.2
89.5
87.9 - 91.1
91.7
90.1 - 93.3
Household income
Less than $25,000
86.0
84.5 - 87.6
84.6
83.1 - 86.0
83.9
82.5 - 85.4
88.8
87.4 - 90.2
$25,000 to less than $60,000
88.4
86.9 - 89.9
89.5
88.1 - 90.9
86.5
84.8 - 88.1
91.4
89.9 - 92.9
$60,000 or more
92.1
89.8 - 94.3
86.1
82.9 - 89.3
92.2
89.5 - 94.8
92.3
89.6 - 95.1
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that the staff always explained things in a way that was easy to understand in the last 2 months.

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "always" by the number of respondents who answered "never, sometimes, usually or always" to the question: In the last 2 months, how often did Extra-Mural staff do each of the following: Explain things in a way that was easy to understand?

Notes

The 2021 edition of the Home Care Survey was conducted during the COVID-19 pandemic. While the pandemic did not influence the survey’s response rate, users are advised to use the survey data with caution, especially when creating estimates for small sub-populations or when comparing it to other editions of the survey.

Unit

%

NBHC code

XM_COM02_1

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