Citizens receiving home care services from the Extra-Mural Program who reported that the staff always listened to them carefully in the last 2 months

Table

Unit %

Year 2024 Year 2021 Year 2018 Year 2015 Year 2012
Province
New Brunswick
91.1
90.5 - 91.7
88.4
87.6 - 89.1
87.6
86.8 - 88.4
87.0
86.1 - 87.8
92.4
91.6 - 93.2
Health zones
Zone 1 - Moncton and South-East Area
90.4
89.2 - 91.6
87.9
86.3 - 89.5
89.0
87.5 - 90.5
87.8
86.1 - 89.5
92.0
90.3 - 93.6
Zone 2 - Fundy Shore and Saint John Area
90.8
89.5 - 92.1
89.0
87.5 - 90.6
87.9
86.2 - 89.6
86.7
84.9 - 88.5
93.2
91.7 - 94.7
Zone 3 - Fredericton and River Valley Area
90.0
88.6 - 91.4
89.6
88.1 - 91.1
86.8
85.1 - 88.6
86.7
84.8 - 88.6
92.1
90.3 - 93.9
Zone 4 - Madawaska and North-West Area
90.5
88.4 - 92.6
85.0
82.0 - 88.0
84.6
81.8 - 87.4
83.3
80.4 - 86.3
89.9
87.0 - 92.7
Zone 5 - Restigouche Area
94.0
91.6 - 96.3
91.6
88.6 - 94.6
91.0
87.8 - 94.2
89.2
86.0 - 92.4
92.2
88.9 - 95.6
Zone 6 - Bathurst and Acadian Peninsula Area
92.5
90.9 - 94.1
85.9
83.2 - 88.5
86.8
84.3 - 89.2
88.4
85.8 - 91.0
93.7
91.4 - 96.1
Zone 7 - Miramichi Area
95.9
94.0 - 97.7
88.3
84.8 - 91.8
87.8
84.5 - 91.1
87.2
84.0 - 90.3
94.0
91.3 - 96.8
Communities
Bathurst, Beresford, Petit-Rocher Area
89.8
87.0 - 92.7
84.4
80.2 - 88.6
88.9
84.7 - 93.1
86.3
81.3 - 91.2
92.4
88.1 - 96.7
Bouctouche, Richibucto, Saint-Antoine Area
93.7
91.4 - 95.9
89.0
85.2 - 92.8
92.5
89.0 - 96.0
93.9
90.4 - 97.4
93.2
89.1 - 97.2
Campbellton, Atholville, Tide Head Area
97.3
95.0 - 99.6
92.7
88.6 - 96.7
90.9
86.5 - 95.3
86.0
80.8 - 91.2
89.9
84.7 - 95.0
Caraquet, Paquetville, Bertrand Area
95.6
93.3 - 97.8
86.0
80.0 - 92.0
87.6
82.5 - 92.7
86.1
80.3 - 91.9
96.4
92.5 - 100.0
Dalhousie, Balmoral, Belledune Area
90.8
86.8 - 94.7
90.6
86.2 - 95.0
91.1
86.4 - 95.8
92.1
88.2 - 96.0
95.1
91.0 - 99.1
Dieppe and Memramcook
95.1
92.8 - 97.4
95.2
91.7 - 98.6
93.6
89.8 - 97.5
90.7
85.8 - 95.6
93.2
87.8 - 98.6
Douglas, Saint Marys, Doaktown Area
94.7
91.2 - 98.1
86.4
79.5 - 93.3
90.1
84.2 - 96.0
80.6
70.7 - 90.5
93.2
86.8 - 99.7
Edmundston, Rivière-Verte, Lac Baker Area
90.5
87.7 - 93.3
82.5
78.2 - 86.8
82.7
78.8 - 86.5
85.2
81.2 - 89.1
88.2
84.1 - 92.3
Florenceville-Bristol, Woodstock, Wakefield Area
91.3
88.6 - 94.1
89.6
86.7 - 92.5
88.0
84.6 - 91.4
87.0
83.5 - 90.6
94.7
91.9 - 97.6
Fredericton
86.7
83.7 - 89.7
88.7
85.7 - 91.6
84.4
80.8 - 88.1
88.9
85.3 - 92.5
90.1
85.7 - 94.4
Grand Bay-Westfield, Westfield, Greenwich Area
S
87.5
78.4 - 96.7
90.3
83.4 - 97.3
97.7
93.7 - 100.0
95.2
89.2 - 100.0
Grand Falls, Saint-Léonard, Drummond Area
89.9
86.1 - 93.7
87.6
83.0 - 92.2
86.8
81.9 - 91.6
81.6
76.8 - 86.5
91.5
87.1 - 95.9
Hillsborough, Riverside-Albert, Alma Area
S
S
85.3
75.3 - 95.2
88.3
79.5 - 97.1
90.3
81.0 - 99.6
Kedgwick, Saint-Quentin and Grimmer
S
88.6
79.5 - 97.7
86.4
78.8 - 93.9
80.9
70.5 - 91.4
92.6
84.7 - 100.0
Minto, Chipman, Cambridge-Narrows Area
89.4
84.2 - 94.7
89.5
83.2 - 95.9
85.6
79.2 - 92.0
92.0
85.9 - 98.0
88.0
80.0 - 95.9
Miramichi, Rogersville, Blackville Area
95.8
93.7 - 97.9
87.9
84.0 - 91.8
88.5
85.1 - 92.0
88.0
84.6 - 91.3
93.7
90.6 - 96.8
Moncton
89.7
87.5 - 91.9
85.7
82.7 - 88.7
87.2
84.4 - 90.1
86.3
83.1 - 89.4
90.1
87.1 - 93.0
Nackawic, McAdam, Canterbury Area
86.9
80.8 - 93.0
95.9
91.8 - 100.0
84.0
77.2 - 90.7
92.6
87.7 - 97.5
97.6
93.8 - 100.0
Neguac, Alnwick, Esgenoopetitj Area
S
90.9
82.5 - 99.2
83.8
72.7 - 94.8
83.5
74.8 - 92.1
95.3
89.4 - 100.0
New Maryland, Kingsclear, Lincoln Area
87.8
83.0 - 92.5
89.5
84.7 - 94.2
90.3
85.2 - 95.3
79.3
71.7 - 86.8
97.7
94.1 - 100.0
Oromocto, Gagetown, Fredericton Junction Area
97.9
96.1 - 99.6
88.8
83.8 - 93.9
88.8
83.4 - 94.2
82.0
73.5 - 90.5
88.6
81.0 - 96.2
Perth-Andover, Plaster Rock, Tobique Area
90.4
84.9 - 95.9
91.4
86.9 - 95.9
86.6
81.0 - 92.2
84.9
78.4 - 91.3
86.7
79.8 - 93.5
Quispamsis, Rothesay, Hampton Area
93.3
90.9 - 95.8
92.2
89.0 - 95.5
88.6
84.2 - 93.0
87.4
81.9 - 92.9
88.9
83.7 - 94.2
Riverview and Coverdale
87.7
83.3 - 92.1
87.1
82.3 - 91.9
83.6
77.9 - 89.3
88.6
83.3 - 93.9
91.6
86.8 - 96.5
Sackville, Dorchester, Port Elgin Area
87.0
82.8 - 91.1
91.4
86.7 - 96.1
87.0
80.9 - 93.1
82.9
75.9 - 90.0
94.0
88.1 - 99.9
Saint John, Simonds and Musquash
87.8
85.2 - 90.4
87.1
84.3 - 89.9
84.6
81.5 - 87.7
84.3
81.0 - 87.5
92.0
89.4 - 94.7
Salisbury and Petitcodiac
S
83.0
73.1 - 92.9
92.4
85.3 - 99.6
87.1
78.8 - 95.4
93.3
85.6 - 100.0
Shediac, Beaubassin East and Cap-Pelé
90.5
86.5 - 94.4
87.0
82.3 - 91.8
90.7
87.5 - 94.0
86.5
82.5 - 90.5
94.4
90.8 - 98.1
Shippagan, Lamèque, Inkerman Area
94.6
90.8 - 98.5
85.4
78.8 - 92.0
87.3
81.4 - 93.2
91.6
87.1 - 96.0
96.4
92.1 - 100.0
St. George, Grand Manan, Blacks Harbour Area
93.6
90.7 - 96.5
96.8
94.4 - 99.1
88.0
83.2 - 92.8
84.3
79.0 - 89.7
94.7
91.1 - 98.2
St. Stephen, Saint Andrews, Campobello Island Area
90.4
87.6 - 93.2
88.3
84.6 - 91.9
93.4
90.4 - 96.4
87.5
83.2 - 91.8
97.5
95.0 - 100.0
Sussex, Norton, Sussex Corner Area
92.3
89.4 - 95.1
84.8
79.9 - 89.7
88.8
84.3 - 93.3
90.1
86.0 - 94.2
93.7
90.0 - 97.5
Tracadie and Saint-Isidore
92.7
89.3 - 96.1
89.0
83.5 - 94.6
83.6
78.8 - 88.5
90.4
85.0 - 95.9
91.2
85.4 - 96.9
Age
18-64
90.5
88.8 - 92.3
87.0
85.0 - 89.0
86.0
84.2 - 87.9
86.4
84.6 - 88.3
92.3
90.8 - 93.7
65 and over
91.2
90.5 - 91.8
88.8
87.9 - 89.6
88.3
87.4 - 89.1
87.3
86.4 - 88.3
92.6
91.7 - 93.6
Gender
Female
91.6
90.8 - 92.4
88.2
87.1 - 89.2
87.2
86.2 - 88.3
86.0
84.9 - 87.2
92.3
91.3 - 93.3
Male
90.9
90.0 - 91.9
88.6
87.5 - 89.8
88.2
87.0 - 89.3
88.2
87.0 - 89.5
92.6
91.4 - 93.8
2SLGBTQIA+ status
2SLGBTQIA+
S
n/a
n/a
n/a
n/a
Language
Most comfortable in English
90.6
89.8 - 91.4
n/a
n/a
n/a
n/a
Most comfortable in French
92.9
91.8 - 94.1
n/a
n/a
n/a
n/a
Comfortable in both English and French
92.1
90.2 - 94.1
n/a
n/a
n/a
n/a
Indigenous identity
Indigenous
88.2
82.4 - 94.1
76.9
67.9 - 85.9
84.0
76.9 - 91.0
85.6
79.2 - 92.1
86.5
80.7 - 92.4
Immigrant
Immigrants
82.9
77.0 - 88.7
n/a
n/a
n/a
n/a
Education level
High school or less
91.9
91.2 - 92.7
88.3
87.3 - 89.3
87.9
87.0 - 88.9
86.8
85.8 - 87.8
92.4
91.4 - 93.3
Postsecondary
90.5
89.4 - 91.6
88.7
87.3 - 90.0
87.5
86.0 - 89.0
88.5
86.9 - 90.2
93.2
91.7 - 94.7
Disability or special need
Disability or special need
88.2
86.4 - 90.0
n/a
n/a
n/a
n/a
Household income
Less than $30,000
91.3
90.3 - 92.2
n/a
n/a
n/a
n/a
$30,000 to less than $60,000
90.4
89.1 - 91.7
n/a
n/a
n/a
n/a
$60,000 or more
93.4
91.8 - 95.0
n/a
n/a
n/a
n/a
Racialized groups
Racialized groups
86.5
80.8 - 92.3
n/a
n/a
n/a
n/a
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that the staff always listened to them carefully in the last 2 months.

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "always" by the number of respondents who answered "never, sometimes, usually or always" to the question: In the last 2 months, how often did Extra-Mural staff do each of the following: Listen carefully to you?

Unit

%

Interpretation

Higher is better

NBHC code

XM_COM03_1

Charts

Maps