Citizens receiving home care services from the Extra-Mural Program [and receiving services from more than one person] who reported that the staff always seemed informed and up-to-date about all the care or treatment they received in the last 2 months

Table

Unit %

Year 2021 Year 2018 Year 2015 Year 2012
Province
New Brunswick
76.6
75.3 - 77.9
73.5
72.1 - 74.9
73.3
71.8 - 74.8
77.1
75.5 - 78.7
Health zones
Zone 1 - Moncton and South-East Area
75.0
72.4 - 77.7
73.9
71.1 - 76.6
73.4
70.3 - 76.6
78.3
75.1 - 81.5
Zone 2 - Fundy Shore and Saint John Area
79.5
77.0 - 82.0
74.2
71.2 - 77.2
72.0
68.7 - 75.3
76.7
73.4 - 79.9
Zone 3 - Fredericton and River Valley Area
75.7
73.0 - 78.4
74.9
72.0 - 77.8
71.9
68.5 - 75.3
71.9
68.0 - 75.8
Zone 4 - Madawaska and North-West Area
70.7
66.2 - 75.2
71.8
67.1 - 76.6
72.0
67.3 - 76.8
82.0
77.2 - 86.8
Zone 5 - Restigouche Area
80.3
74.7 - 85.9
80.5
74.3 - 86.7
79.5
73.6 - 85.3
77.2
70.3 - 84.0
Zone 6 - Bathurst and Acadian Peninsula Area
79.2
75.3 - 83.1
66.8
62.5 - 71.2
75.3
70.7 - 79.8
82.7
78.0 - 87.4
Zone 7 - Miramichi Area
75.3
69.3 - 81.3
73.1
66.9 - 79.4
75.4
69.5 - 81.2
74.8
68.0 - 81.6
Communities
Bathurst, Beresford, Petit-Rocher Area
73.3
66.7 - 80.0
62.5
53.6 - 71.5
74.7
66.5 - 82.8
77.3
68.9 - 85.6
Bouctouche, Richibucto, Saint-Antoine Area
75.5
69.0 - 82.0
80.7
73.9 - 87.4
82.2
74.6 - 89.7
90.2
83.9 - 96.5
Campbellton, Atholville, Tide Head Area
82.5
75.0 - 90.0
82.0
73.7 - 90.4
81.5
73.3 - 89.8
75.7
66.7 - 84.6
Caraquet, Paquetville, Bertrand Area
79.4
70.7 - 88.1
81.7
74.2 - 89.1
84.8
76.0 - 93.6
87.4
78.3 - 96.5
Dalhousie, Balmoral, Belledune Area
77.9
69.3 - 86.5
78.9
69.3 - 88.5
77.6
69.2 - 86.0
79.6
68.8 - 90.5
Dieppe and Memramcook
79.2
70.9 - 87.5
72.1
63.0 - 81.2
72.9
63.2 - 82.7
81.5
70.8 - 92.1
Douglas, Saint Marys, Doaktown Area
78.6
66.2 - 91.1
62.0
48.7 - 75.2
S
S
Edmundston, Rivière-Verte, Lac Baker Area
72.2
66.3 - 78.0
72.6
66.5 - 78.7
70.3
63.3 - 77.3
89.2
83.8 - 94.5
Florenceville-Bristol, Woodstock, Wakefield Area
79.9
74.9 - 85.0
83.5
78.5 - 88.5
71.3
64.6 - 77.9
73.0
65.7 - 80.3
Fredericton
70.8
65.4 - 76.2
70.5
64.7 - 76.3
67.9
60.8 - 75.1
67.1
58.6 - 75.5
Grand Bay-Westfield, Westfield, Greenwich Area
S
S
S
S
Grand Falls, Saint-Léonard, Drummond Area
67.8
59.7 - 76.0
72.3
63.0 - 81.7
70.6
63.0 - 78.2
74.1
65.0 - 83.3
Hillsborough, Riverside-Albert, Alma Area
S
S
S
S
Kedgwick, Saint-Quentin and Grimmer
S
67.9
53.9 - 81.8
S
S
Minto, Chipman, Cambridge-Narrows Area
76.8
64.6 - 89.0
75.8
64.6 - 86.9
82.4
71.9 - 93.0
S
Miramichi, Rogersville, Blackville Area
75.8
69.1 - 82.5
72.5
65.8 - 79.2
77.2
71.0 - 83.4
73.3
66.0 - 80.7
Moncton
76.5
72.0 - 81.0
74.9
70.1 - 79.7
67.6
61.7 - 73.6
75.4
69.9 - 80.8
Nackawic, McAdam, Canterbury Area
80.3
69.9 - 90.8
73.5
62.6 - 84.3
71.7
59.4 - 84.0
84.6
73.8 - 95.4
Neguac, Alnwick, Esgenoopetitj Area
S
S
S
S
New Maryland, Kingsclear, Lincoln Area
75.7
67.5 - 83.9
73.8
63.6 - 84.0
72.9
62.0 - 83.9
S
Oromocto, Gagetown, Fredericton Junction Area
77.5
68.7 - 86.4
72.8
61.1 - 84.5
73.5
60.4 - 86.5
S
Perth-Andover, Plaster Rock, Tobique Area
72.4
63.0 - 81.8
79.7
70.8 - 88.6
74.8
63.6 - 85.9
66.1
52.6 - 79.6
Quispamsis, Rothesay, Hampton Area
83.0
77.5 - 88.5
66.9
58.6 - 75.2
63.2
52.0 - 74.4
69.5
59.3 - 79.7
Riverview and Coverdale
71.4
63.6 - 79.2
55.9
46.4 - 65.4
59.2
48.4 - 70.0
79.8
70.6 - 89.1
Sackville, Dorchester, Port Elgin Area
72.3
62.3 - 82.3
86.0
78.0 - 94.0
74.2
62.9 - 85.6
S
Saint John, Simonds and Musquash
80.6
76.3 - 84.8
74.3
69.1 - 79.5
70.5
64.6 - 76.3
73.9
68.5 - 79.3
Salisbury and Petitcodiac
62.2
46.9 - 77.5
S
S
S
Shediac, Beaubassin East and Cap-Pelé
76.9
69.1 - 84.6
76.9
70.6 - 83.2
81.7
75.0 - 88.4
77.7
69.2 - 86.2
Shippagan, Lamèque, Inkerman Area
72.5
62.4 - 82.7
65.3
54.7 - 76.0
73.8
64.5 - 83.0
S
St. George, Grand Manan, Blacks Harbour Area
79.8
73.5 - 86.2
72.6
63.9 - 81.3
74.3
66.0 - 82.6
86.6
79.7 - 93.5
St. Stephen, Saint Andrews, Campobello Island Area
75.2
68.9 - 81.5
76.0
69.7 - 82.3
70.9
63.2 - 78.7
76.4
67.8 - 85.0
Sussex, Norton, Sussex Corner Area
76.7
69.2 - 84.2
82.6
74.8 - 90.4
79.3
71.8 - 86.9
76.6
67.8 - 85.3
Tracadie and Saint-Isidore
94.1
89.1 - 99.0
60.3
52.2 - 68.3
69.3
58.4 - 80.2
80.9
70.5 - 91.2
Age
18-64
78.8
75.8 - 81.8
74.1
71.0 - 77.1
75.1
72.1 - 78.1
78.6
75.9 - 81.4
65 and over
76.0
74.5 - 77.4
73.2
71.6 - 74.7
72.7
70.9 - 74.4
76.9
74.9 - 78.9
Gender
Woman/Girl
74.9
73.1 - 76.7
72.5
70.6 - 74.3
69.6
67.5 - 71.7
76.5
74.4 - 78.6
Man/Boy
78.6
76.8 - 80.4
74.8
72.7 - 76.8
78.2
76.0 - 80.4
78.0
75.5 - 80.5
Language
Preferred language of service: English
77.0
75.6 - 78.5
74.1
72.4 - 75.8
72.4
70.6 - 74.3
75.9
74.0 - 77.8
Preferred language of service: French
74.7
71.9 - 77.6
71.2
68.2 - 74.2
73.8
70.7 - 76.9
80.8
77.7 - 84.0
Indigenous identity
Indigenous
63.6
51.1 - 76.1
70.1
58.5 - 81.7
70.4
58.5 - 82.2
79.2
70.3 - 88.1
Non-Indigenous
77.1
75.8 - 78.5
73.8
72.3 - 75.2
74.0
72.4 - 75.6
77.1
75.4 - 78.7
Education level
High school or less
77.3
75.6 - 79.0
72.9
71.2 - 74.7
73.8
72.0 - 75.7
78.2
76.2 - 80.1
Postsecondary
74.6
72.3 - 76.9
73.9
71.4 - 76.5
74.2
71.3 - 77.1
75.4
72.3 - 78.5
Household income
Less than $25,000
75.7
73.3 - 78.1
71.0
68.6 - 73.4
70.9
68.4 - 73.5
74.3
71.7 - 76.8
$25,000 to less than $60,000
77.7
75.3 - 80.0
77.0
74.6 - 79.4
75.6
72.9 - 78.3
80.5
77.9 - 83.1
$60,000 or more
78.0
73.9 - 82.1
71.1
65.9 - 76.2
81.8
76.9 - 86.7
78.4
73.4 - 83.4
n/a = Not applicable / not available
S = Data was suppressed due to low respondent counts

About

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program [and receiving services from more than one person] who reported that the staff always seemed informed and up-to-date about all the care or treatment they received in the last 2 months.

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is based on respondents who receive services from more than one person . This indicator is calculated by dividing the number of respondents who answered "always" by the number of respondents who answered "never, sometimes, usually or always" to the question: In the last 2 months, how often did Extra-Mural staff seem informed and up-to-date about all the care or treatment you got at home?

Notes

The 2021 edition of the Home Care Survey was conducted during the COVID-19 pandemic. While the pandemic did not influence the survey’s response rate, users are advised to use the survey data with caution, especially when creating estimates for small sub-populations or when comparing it to other editions of the survey.

Unit

%

NBHC code

XM_CRD01_1