Citizens receiving home care services from home support workers who reported that the staff always listened carefully to them in the last 2 months

Table

Unit %

Year 2024 Year 2021 Year 2018 Year 2015 Year 2012
Province
New Brunswick
77.0
75.8 - 78.2
77.3
76.0 - 78.6
75.4
74.0 - 76.7
76.5
75.1 - 77.8
83.3
81.8 - 84.7
Health zones
Zone 1 - Moncton and South-East Area
74.2
71.5 - 77.0
76.9
73.9 - 79.8
74.0
70.9 - 77.1
76.9
73.7 - 80.0
83.7
80.6 - 86.8
Zone 2 - Fundy Shore and Saint John Area
74.5
71.9 - 77.2
75.1
72.2 - 78.1
73.9
71.1 - 76.8
77.1
74.3 - 80.0
83.3
80.2 - 86.3
Zone 3 - Fredericton and River Valley Area
73.4
70.4 - 76.5
75.8
72.9 - 78.8
74.0
70.8 - 77.1
73.3
70.1 - 76.5
84.7
81.8 - 87.6
Zone 4 - Madawaska and North-West Area
74.9
71.0 - 78.9
72.9
68.4 - 77.4
72.0
67.3 - 76.6
67.5
62.7 - 72.4
72.8
67.3 - 78.3
Zone 5 - Restigouche Area
84.5
80.6 - 88.3
80.9
76.1 - 85.7
80.2
75.0 - 85.3
78.5
73.4 - 83.5
84.4
78.9 - 90.0
Zone 6 - Bathurst and Acadian Peninsula Area
83.9
81.5 - 86.4
80.0
76.7 - 83.4
80.5
77.2 - 83.7
83.1
79.8 - 86.5
85.6
81.7 - 89.5
Zone 7 - Miramichi Area
84.7
81.3 - 88.2
85.6
81.9 - 89.3
78.1
73.8 - 82.4
79.4
75.3 - 83.5
86.2
81.6 - 90.8
Communities
Bathurst, Beresford, Petit-Rocher Area
83.0
79.2 - 86.8
76.6
71.5 - 81.8
81.0
75.9 - 86.0
84.9
80.2 - 89.6
84.7
79.0 - 90.5
Bouctouche, Richibucto, Saint-Antoine Area
81.9
76.4 - 87.5
86.1
80.7 - 91.4
86.2
80.0 - 92.5
79.8
72.7 - 86.8
88.6
81.6 - 95.5
Campbellton, Atholville, Tide Head Area
87.5
81.6 - 93.3
75.1
66.9 - 83.3
76.8
68.5 - 85.1
77.1
69.0 - 85.2
80.3
71.0 - 89.7
Caraquet, Paquetville, Bertrand Area
87.2
82.1 - 92.2
79.8
71.5 - 88.1
80.3
71.5 - 89.1
83.4
75.2 - 91.7
84.4
74.4 - 94.5
Dalhousie, Balmoral, Belledune Area
82.2
77.1 - 87.3
85.2
79.4 - 91.0
82.8
76.2 - 89.4
79.5
73.0 - 86.0
87.6
80.8 - 94.4
Dieppe and Memramcook
S
69.4
57.3 - 81.5
65.1
53.2 - 77.0
75.5
63.7 - 87.2
S
Douglas, Saint Marys, Doaktown Area
S
80.7
73.0 - 88.4
78.0
69.8 - 86.2
77.5
69.0 - 86.0
85.6
77.6 - 93.6
Edmundston, Rivière-Verte, Lac Baker Area
73.5
68.3 - 78.8
76.2
70.2 - 82.3
68.8
62.5 - 75.1
65.5
58.8 - 72.3
68.3
60.7 - 76.0
Florenceville-Bristol, Woodstock, Wakefield Area
70.8
63.7 - 78.0
78.5
72.2 - 84.8
75.0
68.4 - 81.6
72.2
65.6 - 78.9
81.8
74.8 - 88.8
Fredericton
63.2
56.9 - 69.6
69.7
63.6 - 75.8
64.6
57.4 - 71.8
65.2
57.3 - 73.1
86.3
79.9 - 92.8
Grand Bay-Westfield, Westfield, Greenwich Area
S
S
S
S
S
Grand Falls, Saint-Léonard, Drummond Area
75.5
68.4 - 82.5
69.0
61.7 - 76.3
73.3
65.7 - 81.0
69.6
62.0 - 77.2
77.3
68.7 - 85.9
Hillsborough, Riverside-Albert, Alma Area
S
S
S
S
S
Kedgwick, Saint-Quentin and Grimmer
S
S
S
S
S
Minto, Chipman, Cambridge-Narrows Area
S
76.5
67.4 - 85.7
75.2
65.1 - 85.3
82.9
73.6 - 92.2
90.7
83.2 - 98.3
Miramichi, Rogersville, Blackville Area
85.6
81.7 - 89.5
86.3
82.1 - 90.5
77.0
72.1 - 81.9
77.9
72.8 - 83.1
85.7
80.0 - 91.3
Moncton
67.0
61.8 - 72.3
71.3
66.0 - 76.6
70.2
64.8 - 75.5
78.9
73.8 - 83.9
77.3
71.5 - 83.1
Nackawic, McAdam, Canterbury Area
S
83.0
73.8 - 92.2
80.6
68.7 - 92.4
74.9
63.9 - 85.9
80.5
69.4 - 91.6
Neguac, Alnwick, Esgenoopetitj Area
S
83.1
74.9 - 91.2
83.2
74.4 - 91.9
82.5
75.8 - 89.2
87.6
79.5 - 95.7
New Maryland, Kingsclear, Lincoln Area
S
S
S
S
S
Oromocto, Gagetown, Fredericton Junction Area
S
S
S
S
S
Perth-Andover, Plaster Rock, Tobique Area
S
75.7
66.7 - 84.7
83.8
77.1 - 90.4
74.8
67.1 - 82.5
83.8
75.9 - 91.7
Quispamsis, Rothesay, Hampton Area
74.2
66.9 - 81.5
78.4
70.0 - 86.7
75.2
66.9 - 83.4
71.1
61.6 - 80.5
73.3
62.5 - 84.0
Riverview and Coverdale
S
76.2
67.6 - 84.8
73.4
62.3 - 84.4
73.8
61.5 - 86.2
94.8
88.7 - 100.0
Sackville, Dorchester, Port Elgin Area
S
S
S
S
S
Saint John, Simonds and Musquash
71.8
67.8 - 75.8
70.3
65.6 - 75.0
73.4
69.1 - 77.7
73.8
69.3 - 78.3
80.3
75.2 - 85.3
Salisbury and Petitcodiac
S
S
S
S
S
Shediac, Beaubassin East and Cap-Pelé
88.5
83.4 - 93.5
82.3
74.1 - 90.5
80.8
74.5 - 87.2
84.5
77.2 - 91.8
83.5
74.4 - 92.6
Shippagan, Lamèque, Inkerman Area
87.1
81.3 - 93.0
83.5
75.0 - 92.1
85.2
77.7 - 92.7
84.4
76.6 - 92.2
81.4
70.6 - 92.2
St. George, Grand Manan, Blacks Harbour Area
S
74.2
64.0 - 84.3
81.8
73.4 - 90.2
87.3
78.5 - 96.0
82.8
73.6 - 92.0
St. Stephen, Saint Andrews, Campobello Island Area
79.0
71.5 - 86.5
78.9
70.7 - 87.1
77.1
68.8 - 85.3
79.5
70.6 - 88.4
92.8
86.2 - 99.4
Sussex, Norton, Sussex Corner Area
76.5
71.0 - 82.0
82.6
76.4 - 88.7
65.6
58.3 - 72.8
81.7
75.9 - 87.6
87.4
80.8 - 93.9
Tracadie and Saint-Isidore
81.9
76.7 - 87.1
84.7
78.4 - 91.0
77.2
70.8 - 83.6
77.0
68.0 - 85.9
94.8
88.2 - 100.0
Age
18-64
74.9
72.0 - 77.8
75.5
72.5 - 78.4
72.0
69.2 - 74.8
72.4
69.6 - 75.1
80.2
77.5 - 83.0
65 and over
77.5
76.2 - 78.8
78.0
76.5 - 79.4
76.9
75.4 - 78.4
78.6
77.0 - 80.1
84.9
83.2 - 86.6
Gender
Female
75.8
74.3 - 77.2
76.6
75.1 - 78.2
75.0
73.4 - 76.6
76.2
74.6 - 77.8
82.2
80.4 - 83.9
Male
80.3
78.1 - 82.5
78.7
76.3 - 81.1
76.1
73.7 - 78.6
77.0
74.4 - 79.6
86.2
83.6 - 88.7
2SLGBTQIA+ status
2SLGBTQIA+
S
n/a
n/a
n/a
n/a
Language
Most comfortable in English
76.2
74.7 - 77.8
n/a
n/a
n/a
n/a
Most comfortable in French
79.3
77.2 - 81.5
n/a
n/a
n/a
n/a
Comfortable in both English and French
80.1
75.7 - 84.4
n/a
n/a
n/a
n/a
Indigenous identity
Indigenous
S
89.3
80.9 - 97.6
81.3
70.5 - 92.1
69.1
57.1 - 81.1
84.5
77.0 - 92.1
Immigrant
Immigrants
57.5
47.9 - 67.0
n/a
n/a
n/a
n/a
Education level
High school or less
79.6
78.2 - 81.0
79.0
77.5 - 80.5
77.4
75.9 - 78.9
77.7
76.2 - 79.2
84.1
82.5 - 85.7
Postsecondary
68.8
66.1 - 71.6
71.3
68.2 - 74.4
69.8
66.5 - 73.1
68.7
64.8 - 72.6
79.5
76.0 - 83.0
Disability or special need
Disability or special need
72.1
69.3 - 74.9
n/a
n/a
n/a
n/a
Household income
Less than $30,000
77.2
75.7 - 78.6
n/a
n/a
n/a
n/a
$30,000 to less than $60,000
66.9
62.2 - 71.6
n/a
n/a
n/a
n/a
$60,000 or more
S
n/a
n/a
n/a
n/a
Racialized groups
Racialized groups
S
n/a
n/a
n/a
n/a
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens receiving home care services from home support workers who reported that the staff always listened carefully to them in the last 2 months.

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "always" by the number of respondents who answered "never, sometimes, usually or always" to the question: In the last 2 months, how often did home support workers do each of the following: listen carefully to you?

Unit

%

Interpretation

Higher is better

NBHC code

HS_COM03_1

Charts

Maps