Citizens receiving home care services from a home support worker who reported that their home support worker always listened carefully to them in the last 2 months

Table

Unit %

Year 2021 Year 2018 Year 2015 Year 2012
Province
New Brunswick
77.3
76.0 - 78.6
75.4
74.0 - 76.7
76.5
75.1 - 77.8
83.3
81.8 - 84.7
Health zones
Zone 1 - Moncton and South-East Area
76.9
73.9 - 79.8
74.0
70.9 - 77.1
76.9
73.7 - 80.0
83.7
80.6 - 86.8
Zone 2 - Fundy Shore and Saint John Area
75.1
72.2 - 78.1
73.9
71.1 - 76.8
77.1
74.3 - 80.0
83.3
80.2 - 86.3
Zone 3 - Fredericton and River Valley Area
75.8
72.9 - 78.8
74.0
70.8 - 77.1
73.3
70.1 - 76.5
84.7
81.8 - 87.6
Zone 4 - Madawaska and North-West Area
72.9
68.4 - 77.4
72.0
67.3 - 76.6
67.5
62.7 - 72.4
72.8
67.3 - 78.3
Zone 5 - Restigouche Area
80.9
76.1 - 85.7
80.2
75.0 - 85.3
78.5
73.4 - 83.5
84.4
78.9 - 90.0
Zone 6 - Bathurst and Acadian Peninsula Area
80.0
76.7 - 83.4
80.5
77.2 - 83.7
83.1
79.8 - 86.5
85.6
81.7 - 89.5
Zone 7 - Miramichi Area
85.6
81.9 - 89.3
78.1
73.8 - 82.4
79.4
75.3 - 83.5
86.2
81.6 - 90.8
Communities
Bathurst, Beresford, Petit-Rocher Area
76.6
71.5 - 81.8
81.0
75.9 - 86.0
84.9
80.2 - 89.6
84.7
79.0 - 90.5
Bouctouche, Richibucto, Saint-Antoine Area
86.1
80.7 - 91.4
86.2
80.0 - 92.5
79.8
72.7 - 86.8
88.6
81.6 - 95.5
Campbellton, Atholville, Tide Head Area
75.1
66.9 - 83.3
76.8
68.5 - 85.1
77.1
69.0 - 85.2
80.3
71.0 - 89.7
Caraquet, Paquetville, Bertrand Area
79.8
71.5 - 88.1
80.3
71.5 - 89.1
83.4
75.2 - 91.7
84.4
74.4 - 94.5
Dalhousie, Balmoral, Belledune Area
85.2
79.4 - 91.0
82.8
76.2 - 89.4
79.5
73.0 - 86.0
87.6
80.8 - 94.4
Dieppe and Memramcook
69.4
57.3 - 81.5
65.1
53.2 - 77.0
75.5
63.7 - 87.2
S
Douglas, Saint Marys, Doaktown Area
80.7
73.0 - 88.4
78.0
69.8 - 86.2
77.5
69.0 - 86.0
85.6
77.6 - 93.6
Edmundston, Rivière-Verte, Lac Baker Area
76.2
70.2 - 82.3
68.8
62.5 - 75.1
65.5
58.8 - 72.3
68.3
60.7 - 76.0
Florenceville-Bristol, Woodstock, Wakefield Area
78.5
72.2 - 84.8
75.0
68.4 - 81.6
72.2
65.6 - 78.9
81.8
74.8 - 88.8
Fredericton
69.7
63.6 - 75.8
64.6
57.4 - 71.8
65.2
57.3 - 73.1
86.3
79.9 - 92.8
Grand Bay-Westfield, Westfield, Greenwich Area
S
S
S
S
Grand Falls, Saint-Léonard, Drummond Area
69.0
61.7 - 76.3
73.3
65.7 - 81.0
69.6
62.0 - 77.2
77.3
68.7 - 85.9
Hillsborough, Riverside-Albert, Alma Area
S
S
S
S
Kedgwick, Saint-Quentin and Grimmer
S
S
S
S
Minto, Chipman, Cambridge-Narrows Area
76.5
67.4 - 85.7
75.2
65.1 - 85.3
82.9
73.6 - 92.2
90.7
83.2 - 98.3
Miramichi, Rogersville, Blackville Area
86.3
82.1 - 90.5
77.0
72.1 - 81.9
77.9
72.8 - 83.1
85.7
80.0 - 91.3
Moncton
71.3
66.0 - 76.6
70.2
64.8 - 75.5
78.9
73.8 - 83.9
77.3
71.5 - 83.1
Nackawic, McAdam, Canterbury Area
83.0
73.8 - 92.2
80.6
68.7 - 92.4
74.9
63.9 - 85.9
80.5
69.4 - 91.6
Neguac, Alnwick, Esgenoopetitj Area
83.1
74.9 - 91.2
83.2
74.4 - 91.9
82.5
75.8 - 89.2
87.6
79.5 - 95.7
New Maryland, Kingsclear, Lincoln Area
S
S
S
S
Oromocto, Gagetown, Fredericton Junction Area
S
S
S
S
Perth-Andover, Plaster Rock, Tobique Area
75.7
66.7 - 84.7
83.8
77.1 - 90.4
74.8
67.1 - 82.5
83.8
75.9 - 91.7
Quispamsis, Rothesay, Hampton Area
78.4
70.0 - 86.7
75.2
66.9 - 83.4
71.1
61.6 - 80.5
73.3
62.5 - 84.0
Riverview and Coverdale
76.2
67.6 - 84.8
73.4
62.3 - 84.4
73.8
61.5 - 86.2
94.8
88.7 - 100.0
Sackville, Dorchester, Port Elgin Area
S
S
S
S
Saint John, Simonds and Musquash
70.3
65.6 - 75.0
73.4
69.1 - 77.7
73.8
69.3 - 78.3
80.3
75.2 - 85.3
Salisbury and Petitcodiac
S
S
S
S
Shediac, Beaubassin East and Cap-Pelé
82.3
74.1 - 90.5
80.8
74.5 - 87.2
84.5
77.2 - 91.8
83.5
74.4 - 92.6
Shippagan, Lamèque, Inkerman Area
83.5
75.0 - 92.1
85.2
77.7 - 92.7
84.4
76.6 - 92.2
81.4
70.6 - 92.2
St. George, Grand Manan, Blacks Harbour Area
74.2
64.0 - 84.3
81.8
73.4 - 90.2
87.3
78.5 - 96.0
82.8
73.6 - 92.0
St. Stephen, Saint Andrews, Campobello Island Area
78.9
70.7 - 87.1
77.1
68.8 - 85.3
79.5
70.6 - 88.4
92.8
86.2 - 99.4
Sussex, Norton, Sussex Corner Area
82.6
76.4 - 88.7
65.6
58.3 - 72.8
81.7
75.9 - 87.6
87.4
80.8 - 93.9
Tracadie and Saint-Isidore
84.7
78.4 - 91.0
77.2
70.8 - 83.6
77.0
68.0 - 85.9
94.8
88.2 - 100.0
Age
18-64
75.5
72.5 - 78.4
72.0
69.2 - 74.8
72.4
69.6 - 75.1
80.2
77.5 - 83.0
65 and over
78.0
76.5 - 79.4
76.9
75.4 - 78.4
78.6
77.0 - 80.1
84.9
83.2 - 86.6
Gender
Woman/Girl
76.6
75.1 - 78.2
75.0
73.4 - 76.6
76.2
74.6 - 77.8
82.2
80.4 - 83.9
Man/Boy
78.7
76.3 - 81.1
76.1
73.7 - 78.6
77.0
74.4 - 79.6
86.2
83.6 - 88.7
Language
Preferred language of service: English
77.7
76.1 - 79.2
74.7
73.1 - 76.4
76.0
74.4 - 77.5
84.1
82.5 - 85.8
Preferred language of service: French
76.6
74.0 - 79.2
76.0
73.3 - 78.6
76.8
73.2 - 80.3
80.1
77.1 - 83.0
Indigenous identity
Indigenous
89.3
80.9 - 97.6
81.3
70.5 - 92.1
69.1
57.1 - 81.1
84.5
77.0 - 92.1
Non-Indigenous
77.5
76.1 - 78.9
75.5
74.1 - 76.9
77.3
75.9 - 78.7
83.2
81.8 - 84.7
Education level
High school or less
79.0
77.5 - 80.5
77.4
75.9 - 78.9
77.7
76.2 - 79.2
84.1
82.5 - 85.7
Postsecondary
71.3
68.2 - 74.4
69.8
66.5 - 73.1
68.7
64.8 - 72.6
79.5
76.0 - 83.0
Household income
Less than $25,000
76.4
74.7 - 78.1
75.2
73.5 - 76.8
76.5
74.8 - 78.1
82.1
80.4 - 83.9
$25,000 to less than $60,000
80.4
77.1 - 83.6
75.1
71.5 - 78.7
75.6
71.4 - 79.7
84.1
80.5 - 87.7
$60,000 or more
S
S
S
80.5
70.6 - 90.4
n/a = Not applicable / not available
S = Data was suppressed due to low respondent counts

About

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that their home support worker always listened carefully to them in the last 2 months.

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "always" by the number of respondents who answered "never, sometimes, usually or always" to the question: In the last 2 months, how often did home support workers do each of the following: listen carefully to you?

Notes

The 2021 edition of the Home Care Survey was conducted during the COVID-19 pandemic. While the pandemic did not influence the survey’s response rate, users are advised to use the survey data with caution, especially when creating estimates for small sub-populations or when comparing it to other editions of the survey.

Unit

%

NBHC code

HS_COM03_1