Citizens receiving home care services from the Extra-Mural Program who are very satisfied with the number of times they received their services in the last 2 months

Table

Unit %

Year 2021 Year 2018 Year 2015 Year 2012
Province
New Brunswick
77.3
76.3 - 78.3
75.9
74.9 - n/a
75.8
74.7 - 76.9
76.1
74.9 - 77.4
Health zones
Zone 1 - Moncton and South-East Area
79.4
77.4 - 81.4
80.7
78.8 - n/a
77.6
75.4 - 79.7
78.6
76.1 - 81.0
Zone 2 - Fundy Shore and Saint John Area
79.9
77.9 - 81.8
81.7
79.7 - n/a
80.8
78.6 - 82.9
74.6
72.0 - 77.2
Zone 3 - Fredericton and River Valley Area
82.1
80.3 - 84.0
78.0
75.9 - n/a
79.1
76.8 - 81.4
74.6
71.7 - 77.5
Zone 4 - Madawaska and North-West Area
60.7
56.6 - 64.7
62.1
58.4 - n/a
66.5
62.8 - 70.2
76.9
73.0 - 80.8
Zone 5 - Restigouche Area
75.4
70.7 - 80.1
73.5
68.4 - n/a
68.5
63.7 - 73.4
74.3
68.8 - 79.8
Zone 6 - Bathurst and Acadian Peninsula Area
67.1
63.5 - 70.7
61.4
57.9 - n/a
67.9
64.2 - 71.6
76.5
72.4 - 80.6
Zone 7 - Miramichi Area
78.4
74.0 - 82.9
76.4
72.1 - n/a
76.3
72.2 - 80.3
77.1
72.3 - 82.0
Communities
Bathurst, Beresford, Petit-Rocher Area
70.2
64.9 - 75.5
66.1
59.8 - n/a
70.7
64.1 - 77.2
73.5
66.3 - 80.6
Bouctouche, Richibucto, Saint-Antoine Area
76.8
71.8 - 81.9
82.8
77.8 - n/a
75.9
69.5 - 82.2
81.4
75.1 - 87.6
Campbellton, Atholville, Tide Head Area
78.3
71.9 - 84.8
68.4
61.1 - n/a
60.8
53.4 - 68.2
69.4
61.5 - 77.4
Caraquet, Paquetville, Bertrand Area
65.1
56.9 - 73.3
61.4
54.0 - n/a
62.1
54.1 - 70.1
77.4
68.6 - 86.2
Dalhousie, Balmoral, Belledune Area
72.8
66.0 - 79.5
78.7
71.8 - n/a
75.7
69.4 - 82.0
80.3
72.8 - 87.8
Dieppe and Memramcook
74.3
67.2 - 81.4
81.0
74.8 - n/a
70.5
62.9 - 78.2
85.8
78.1 - 93.4
Douglas, Saint Marys, Doaktown Area
83.6
76.1 - 91.1
84.0
76.7 - n/a
76.2
64.8 - 87.7
70.5
58.8 - 82.2
Edmundston, Rivière-Verte, Lac Baker Area
57.8
52.3 - 63.3
58.9
53.9 - n/a
66.6
61.4 - 71.8
79.5
74.4 - 84.7
Florenceville-Bristol, Woodstock, Wakefield Area
82.1
78.4 - 85.8
83.1
79.1 - n/a
79.7
75.4 - 84.0
78.1
72.9 - 83.3
Fredericton
81.4
77.8 - 85.0
73.5
69.0 - n/a
81.3
76.8 - 85.8
74.9
68.5 - 81.3
Grand Bay-Westfield, Westfield, Greenwich Area
82.4
72.2 - 92.5
84.7
76.0 - n/a
84.6
74.6 - 94.6
81.5
70.6 - 92.4
Grand Falls, Saint-Léonard, Drummond Area
64.2
57.5 - 70.8
69.3
62.7 - n/a
69.2
63.4 - 75.1
72.4
65.4 - 79.4
Hillsborough, Riverside-Albert, Alma Area
S
89.0
80.0 - n/a
76.2
64.6 - 87.9
73.0
59.2 - 86.8
Kedgwick, Saint-Quentin and Grimmer
62.9
49.1 - 76.7
57.0
46.2 - n/a
55.4
42.5 - 68.3
79.7
67.0 - 92.4
Minto, Chipman, Cambridge-Narrows Area
78.1
69.4 - 86.7
77.2
69.5 - n/a
86.8
79.2 - 94.3
75.6
65.1 - 86.1
Miramichi, Rogersville, Blackville Area
80.5
75.8 - 85.2
78.7
74.3 - n/a
80.2
76.0 - 84.4
76.7
71.2 - 82.1
Moncton
81.8
78.5 - 85.1
80.0
76.6 - n/a
77.6
73.8 - 81.3
79.9
75.9 - 83.9
Nackawic, McAdam, Canterbury Area
91.8
86.2 - 97.3
74.8
66.8 - n/a
80.9
73.4 - 88.4
78.0
67.9 - 88.2
Neguac, Alnwick, Esgenoopetitj Area
67.3
54.1 - 80.5
63.7
49.1 - n/a
59.2
47.9 - 70.5
79.1
67.9 - 90.4
New Maryland, Kingsclear, Lincoln Area
82.1
76.2 - 88.0
78.5
71.5 - n/a
78.8
71.1 - 86.6
72.2
61.3 - 83.0
Oromocto, Gagetown, Fredericton Junction Area
78.1
71.4 - 84.8
77.7
70.5 - n/a
78.1
68.7 - 87.4
72.9
62.3 - 83.6
Perth-Andover, Plaster Rock, Tobique Area
83.7
77.7 - 89.7
76.7
69.7 - n/a
67.3
58.8 - 75.8
67.9
58.4 - 77.4
Quispamsis, Rothesay, Hampton Area
82.5
77.9 - 87.1
79.1
73.4 - n/a
79.8
73.1 - 86.5
73.0
65.5 - 80.6
Riverview and Coverdale
77.9
72.0 - 83.7
83.3
77.5 - n/a
79.2
72.5 - 85.9
77.2
69.8 - 84.5
Sackville, Dorchester, Port Elgin Area
79.8
73.0 - 86.5
87.2
81.1 - n/a
78.6
71.0 - 86.3
83.1
73.8 - 92.4
Saint John, Simonds and Musquash
74.6
71.0 - 78.2
79.5
75.9 - n/a
78.0
74.3 - 81.7
75.9
71.7 - 80.0
Salisbury and Petitcodiac
81.9
71.8 - 92.0
79.6
68.4 - n/a
88.4
80.4 - 96.5
S
Shediac, Beaubassin East and Cap-Pelé
78.2
72.4 - 84.0
75.8
71.1 - n/a
79.2
74.4 - 84.0
72.0
64.9 - 79.2
Shippagan, Lamèque, Inkerman Area
63.7
54.8 - 72.6
53.9
45.0 - n/a
69.6
62.3 - 76.8
81.2
72.2 - 90.2
St. George, Grand Manan, Blacks Harbour Area
87.3
82.9 - 91.8
80.6
74.7 - n/a
79.5
73.5 - 85.5
63.3
55.6 - 71.0
St. Stephen, Saint Andrews, Campobello Island Area
82.2
77.8 - 86.6
86.9
82.8 - n/a
87.3
82.9 - 91.6
79.7
73.2 - 86.2
Sussex, Norton, Sussex Corner Area
81.2
75.9 - 86.5
84.4
79.1 - n/a
81.3
75.9 - 86.7
76.5
69.8 - 83.1
Tracadie and Saint-Isidore
65.9
57.5 - 74.2
61.8
55.4 - n/a
68.2
59.7 - 76.6
76.4
67.9 - 85.0
Age
18-64
78.2
75.7 - 80.6
74.2
71.8 - n/a
75.5
73.2 - 77.8
77.2
74.9 - 79.4
65 and over
77.0
75.9 - 78.1
76.7
75.6 - n/a
76.9
75.7 - 78.1
76.5
75.0 - 78.1
Gender
Female
77.1
75.7 - 78.5
74.5
73.1 - n/a
75.0
73.5 - 76.4
76.5
74.9 - 78.1
Male
77.4
75.9 - 78.9
77.8
76.3 - n/a
76.9
75.2 - 78.5
75.6
73.6 - 77.6
Language
Preferred language of service: English
81.2
80.1 - 82.3
80.5
79.3 - n/a
80.2
79.0 - 81.4
75.3
73.8 - 76.8
Preferred language of service: French
63.1
60.5 - 65.7
61.8
59.4 - n/a
64.1
61.7 - 66.5
79.0
76.6 - 81.4
Indigenous identity
Indigenous
74.5
65.0 - 84.0
84.7
77.6 - n/a
61.6
52.9 - 70.2
73.5
65.7 - 81.2
Non-Indigenous
77.8
76.7 - 78.8
75.6
74.5 - n/a
76.2
75.0 - 77.3
76.2
74.9 - 77.5
Education level
High school or less
77.6
76.3 - 78.9
75.9
74.6 - n/a
75.4
74.1 - 76.7
76.4
74.9 - 77.9
Postsecondary
77.0
75.2 - 78.8
75.9
73.9 - n/a
78.2
76.1 - 80.4
79.3
76.9 - 81.7
Household income
Less than $25,000
74.8
73.0 - 76.7
73.7
71.9 - n/a
74.1
72.3 - 75.8
74.6
72.7 - 76.6
$25,000 to less than $60,000
79.3
77.5 - 81.2
78.3
76.5 - n/a
77.5
75.5 - 79.5
77.7
75.5 - 80.0
$60,000 or more
81.1
77.8 - 84.4
77.8
73.9 - n/a
78.1
73.9 - 82.3
82.4
78.4 - 86.3
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who are very satisfied with the number of times they received their services in the last 2 months.

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "very Satisfied" by the number of respondents who answered "very dissatisfied, somewhat dissatisfied, neither satisfied nor dissatisfied, somewhat satisfied or very Satisfied" to the question: How satisfied are you with the number of times you got Extra-Mural services in the last 2 months?

Notes

The 2021 edition of the Home Care Survey was conducted during the COVID-19 pandemic. While the pandemic did not influence the survey’s response rate, users are advised to use the survey data with caution, especially when creating estimates for small sub-populations or when comparing it to other editions of the survey.

Unit

%

NBHC code

XM_SAT02_1

Charts

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