Acute care patients who reported that when they pressed the call button, they always received help as soon as they wanted it
Acute care patients who reported that they always received help in getting to the bathroom or in using a bedpan as soon as they wanted
Overall score that represents to what extent hospital staff responded quickly to the needs of acute care patients
Acute care patients who reported that they needed to have a family member or a friend stay with them during their hospital stay to feel safe
Acute care patients who reported that hospital staff always checked their identification band before giving them medication, treatments or tests
Acute care patients who gave an overall hospital rating of 8, 9 or 10 on a scale of 0 to 10, where 0 is the worst hospital possible and 10 is the best hospital possible
Acute care patients who reported that they would definitely recommend this hospital to their family and friends