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Overall score that represents to what extent hospital staff responded quickly to the needs of acute care patients

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Table

Unit %

Year 2019 Year 2016 Year 2013 Year 2010
Province
New Brunswick
58.5
59.8
59.6
57.5
Hospitals
The Moncton Hospital
55.8
60.1
58.3
57.0
Sackville Memorial Hospital
66.7
53.5
63.0
52.9
Charlotte County Hospital
56.5
54.8
56.4
43.8
Grand Manan Hospital
64.3
88.9
70.0
66.7
Saint John Regional Hospital
55.5
54.3
52.2
52.0
Sussex Health Centre
50.0
65.4
56.7
52.2
Dr. Everett Chalmers Regional Hospital
52.4
54.7
55.1
55.2
Hotel-Dieu of St. Joseph
64.4
59.3
66.0
64.3
Oromocto Public Hospital
47.0
48.1
44.4
61.0
Upper River Valley Hospital
43.4
54.8
58.0
50.3
Miramichi Regional Hospital
64.3
66.7
67.1
56.5
Dr. Georges-L.-Dumont University Hospital Centre
62.2
65.8
67.0
60.8
Stella-Maris-de-Kent Hospital
61.9
59.2
56.9
68.4
Grand Falls General Hospital
62.2
67.4
59.2
75.0
Edmundston Regional Hospital
71.8
61.2
65.4
67.7
Hôtel-Dieu Saint-Joseph de Saint-Quentin
77.8
69.2
76.9
69.8
Campbellton Regional Hospital
56.7
65.0
64.1
57.4
Enfant-Jésus RHSJ† Hospital
78.8
73.8
84.3
n/a
Tracadie Hospital
66.5
68.5
63.7
65.2
Chaleur Regional Hospital
66.1
69.7
64.8
59.7
Regional Health Authorities
Horizon Health Network
55.1
56.8
56.2
54.7
Vitalité Health Network
65.3
65.9
66.1
62.3
Age
18-64
n/a
n/a
n/a
n/a
65 and over
58.6
59.6
59.2
n/a
Sex at birth
Female
57.2
58.1
60.5
n/a
Male
60.4
62.6
58.5
n/a
Language
Preferred language of service: English
56.1
57.3
57.5
n/a
Preferred language of service: French
67.1
67.0
65.1
n/a
Race
White
58.5
59.8
n/a
n/a
Other
49.0
72.8
n/a
n/a
East/Southeast Asian
51.9
68.9
n/a
n/a
Black
58.7
60.7
n/a
n/a
Indigenous identity
Indigenous
59.9
59.5
65.7
n/a
Immigrant
Immigrants
52.4
n/a
n/a
n/a
Non-immigrants
58.8
n/a
n/a
n/a
Education level
High school or less
n/a
n/a
n/a
n/a
Postsecondary
n/a
n/a
n/a
n/a
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is a composite percentage score, based on 2 individual questions in the survey, that represents to what extent hospital staff responded quickly to the needs of acute care patients.

Source

New Brunswick Health Council, Hospital Acute Care Survey

Calculations

This indicator is calculated by dividing the total number of 'always' responses to the questions 'During this hospital stay, after you pressed the call button, how often did you get help as soon as you wanted it?' and 'How often did you get help in getting to the bathroom or in using a bedpan as soon as you wanted?', by the total number of responses given as 'always, usually, sometimes or never' for these 2 questions.

Unit

%

Interpretation

Higher is better

NBHC code

AC_ROSCP_1

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