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Acute care patients who reported that when they pressed the call button, they always received help as soon as they wanted it

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Table

Unit %

Year 2019 Year 2016 Year 2013 Year 2010
Province
New Brunswick
59.2
61.3
61.4
60.3
Hospitals
The Moncton Hospital
55.6
57.9
57.5
58.5
Sackville Memorial Hospital
64.0
45.8
63.2
57.1
Charlotte County Hospital
63.3
57.4
60.0
44.4
Grand Manan Hospital
75.0
100.0
66.7
75.0
Saint John Regional Hospital
54.4
54.5
52.6
53.4
Sussex Health Centre
58.3
63.3
52.6
46.4
Dr. Everett Chalmers Regional Hospital
51.6
56.1
56.4
56.3
Hotel-Dieu of St. Joseph
69.2
67.6
63.2
65.2
Oromocto Public Hospital
45.0
50.0
40.5
56.8
Upper River Valley Hospital
42.9
53.9
57.4
50.5
Miramichi Regional Hospital
64.6
72.3
65.8
59.9
Dr. Georges-L.-Dumont University Hospital Centre
64.2
69.4
70.9
64.6
Stella-Maris-de-Kent Hospital
72.9
60.7
68.6
63.6
Grand Falls General Hospital
63.2
76.9
61.5
75.8
Edmundston Regional Hospital
76.7
66.9
71.8
75.9
Hôtel-Dieu Saint-Joseph de Saint-Quentin
75.0
83.3
76.5
88.9
Campbellton Regional Hospital
57.4
62.5
69.1
60.1
Enfant-Jésus RHSJ† Hospital
81.5
81.1
94.4
n/a
Tracadie Hospital
72.5
74.7
70.2
69.9
Chaleur Regional Hospital
70.1
71.8
70.0
65.2
Health zones
Zone 1 - Moncton and South-East Area
59.7
63.1
63.3
n/a
Zone 1 - Moncton and South-East Area - Horizon
55.8
57.5
57.9
n/a
Zone 1 - Moncton and South-East Area - Vitalité
64.8
68.7
70.8
n/a
Zone 2 - Fundy Shore and Saint John Area
55.0
55.0
53.1
n/a
Zone 3 - Fredericton and River Valley Area
50.9
56.0
55.9
n/a
Zone 4 - Madawaska and North-West Area
75.8
68.6
71.1
n/a
Zone 5 - Restigouche Area
57.4
62.5
69.1
n/a
Zone 6 - Bathurst and Acadian Peninsula Area
72.1
73.3
73.7
n/a
Zone 7 - Miramichi Area
64.6
72.3
65.8
n/a
Regional Health Authorities
Horizon Health Network
54.6
57.2
56.3
56.1
Vitalité Health Network
68.6
69.4
71.5
67.3
Age
18-64
58.5
60.7
61.6
59.4
65 and over
59.7
61.7
61.3
61.1
Sex at birth
Female
56.9
58.7
61.8
56.6
Male
62.3
65.1
60.9
65.2
Language
Preferred language of service: English
55.4
57.5
57.7
56.7
Preferred language of service: French
71.9
72.3
71.4
69.3
Race
White
59.3
61.1
n/a
n/a
Other
50.0
77.6
n/a
n/a
East/Southeast Asian
S
S
n/a
n/a
Black
53.8
71.4
n/a
n/a
Indigenous identity
Indigenous
59.1
62.2
70.8
65.1
Immigrant
Immigrants
51.6
n/a
n/a
n/a
Non-immigrants
59.6
n/a
n/a
n/a
Education level
High school or less
60.5
63.1
63.3
62.5
Postsecondary
57.3
58.0
58.3
55.9
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of acute care patients who reported that when they pressed the call button, they always received help as soon as they wanted it.

Source

New Brunswick Health Council, Hospital Acute Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "always" by the number of respondents who answered "never, sometimes, usually or always" to the question: During this hospital stay, after you pressed the call button, how often did you get help as soon as you wanted it?

Unit

%

Interpretation

Higher is better

NBHC code

AC_ROS01_1

Charts

Maps