Acute care patients who gave an overall hospital rating of 8, 9 or 10 on a scale of 0 to 10, where 0 is the worst hospital possible and 10 is the best hospital possible
Acute care patients who reported that they would definitely recommend this hospital to their family and friends
Acute care patients who gave a rating of 8, 9 or 10 on a scale of 0 to 10 when asked if they felt helped by their hospital stay, where 0 is not helped at all and 10 is helped completely
Acute care patients who gave an overall rating of 8, 9 or 10 on a scale of 0 to 10 where 0 is very poor experience and 10 is very good experience overall
Acute care patients admitted without going through the emergency department who reported that they were completely informed about what was going to happen during the admission process
Acute care patients admitted without going through the emergency department who reported that the admission process was completely organized
Acute care patients who reported that they were completely informed about their condition and treatment while they were in the emergency department
Acute care patients admitted through the emergency department who reported that they were completely informed about what was going to happen during the admission process
Acute care patients admitted through the emergency department who reported that they waited too long to be admitted to a hospital bed
Acute care patients who reported that their transfer from the emergency room to a hospital bed was completely organized
