Using results based on the responses of more than 6,900 New Brunswickers who participated in the 2018 edition of the NBHC’s Home Care Survey, this document looks at their health service experiences for the Extra-Mural Program, the Long Term Care Program and the Disability Support Program. It discusses the aspects of quality of program services that go beyond simply measuring satisfaction, and encourages those responsible for the programs to create targets based on the survey indicators.
This infographic presents an overview of alternative level of care (ALC) patients in New Brunswick, as well as important measures related to ALC patients.
Using results from the 2017 edition of the Primary Health Survey, this document discusses a new measure of unmet home care need among the general population of New Brunswick and the implications of New Brunswickers being able to stay in their homes. It also shows geographic and demographic variability of unmet needs, and suggests that those responsible for home care services further review unmet need and incorporate their findings into planning and service delivery.
This infographic presents the idea of unmet home care need and shows the proportion of New Brunswickers who reported having unmet need, by community.
This document presents key results from the 2017 edition of the Primary Health Survey.
This document presents results, from the 2017 edition of the Primary Health Survey, that speak to the needs and challenges of New Brunswickers in accessing health services.
This document presents the results for 16 (of 56) indicators from the 2016 edition of the New Brunswick Hospital Patient Care Experience Survey. The results are presented at the provincial, hospital and regional health authority levels. The document focuses on the indicators that measure overall satisfaction, cleanliness and preferred language of service.
An infographic on the journey and experience of hospital patients in N.B. based on the 2016 edition of the Acute Care Survey, including with the admission process, the stay itself, the communication with staff, the language of service and discharge.
The Health System Report Card measures the quality of health services delivered in New Brunswick, by sector of care and by dimension of quality. The 2016 edition was the sixth edition of the report card.
This report assesses the current status of the New Brunswick health system’s efforts in terms of prevention or management of chronic health conditions. The report describes key elements for optimal quality of service and analyzes several indicators to provide an understanding of the current quality of service with an emphasis on efficiency and effectiveness.