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This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that the services started as soon as they thought they needed them.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who are in the age group: 65 or more.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who strongly agree that the staff gave them the information they needed to take care of themselves.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that there was a time in the last 12 months when the staff did not take their spiritual or cultural values into account.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that the staff gave information to their family or friends that they did not agree for them to have.

This indicator is the percentage of citizens receiving home care services who reported that the COVID-19 pandemic had a negative impact on their ability to control and manage their health condition.

This indicator is the percentage of citizens receiving home care services who reported that the COVID-19 pandemic had a negative impact on their mental or emotional health.

This indicator is the percentage of citizens receiving any type of home care services who reported that an informal caregiver helped them with their home care in the last 2 months.

This indicator is the percentage of citizens receiving any type of home care services and support from an informal caregiver who reported that a friend, family member or volunteer helped them with their home care every day in the last 2 months.

This indicator is the percentage of citizens receiving any type of home care services and support from an informal caregiver who reported that a friend helped them the most with their home care in the last 2 months.