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Citizens who reported that they were somewhat or very satisfied with the heath care services they received from NB Health Link in the last 12 months

This indicator is the percentage of citizens who reported that they were somewhat or very satisfied with the heath care services they received from NB Health Link in the last 12 months.

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Citizens who had a consultation with a pharmacist in the last 12 months because their primary care provider was not available and reported that they were somewhat or very satisfied with the health care services they received

This indicator is the percentage of citizens who had a consultation with a pharmacist in the last 12 months because their primary care provider was not available and reported that they were somewhat or very satisfied with the health care services

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Citizens who had a consultation with a specialist in the last 12 months because their primary care provider was not available and reported that they were somewhat or very satisfied with the health care services they received

This indicator is the percentage of citizens who had a consultation with a specialist in the last 12 months because their primary care provider was not available and reported that they were somewhat or very satisfied with the health care services

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Citizens who used Tele-Care 811 in the last 12 months because their primary care provider was not available and reported that they were somewhat or very satisfied with the health care services they received

This indicator is the percentage of citizens who used Tele-Care 811 in the last 12 months because their primary care provider was not available and reported that they were somewhat or very satisfied with the health care services they received.

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Citizens who used eVisit NB in the last 12 months because their primary care provider was not available and reported that they were somewhat or very satisfied with the health care services they received

This indicator is the percentage of citizens who used eVisit NB in the last 12 months because their primary care provider was not available and reported that they were somewhat or very satisfied with the health care services they received.

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Citizens who used an after-hours or a walk-in clinic in the last 12 months because their primary care provider was not available and reported that they were somewhat or very satisfied with the health care services they received

This indicator is the percentage of citizens who used an after-hours or a walk-in clinic in the last 12 months because their primary care provider was not available and reported that they were somewhat or very satisfied with the health care services

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Citizens who reported that their last virtual consultation was with a doctor or nurse practitioner using NB Health Link

This indicator is the percentage of citizens who reported that their last virtual consultation was with a doctor or nurse practitioner using NB Health Link.

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Repeat hospital stays for mental health and substance use

(The following description comes from the source organization.) This indicator measures the risk-adjusted percentage of individuals who had 3 or more episodes of care for mental health and substance use (MHSU) disorders among all those who had at

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Acute care patients admitted without going through the emergency department who reported that they were completely informed about what was going to happen during the admission process

This indicator is the percentage of acute care patients admitted without going through the emergency department who reported that they were completely informed about what was going to happen during the admission process.

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Acute care patients admitted without going through the emergency department who reported that the admission process was completely organized

This indicator is the percentage of acute care patients admitted without going through the emergency department who reported that the admission process was completely organized.

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