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Type of Content

Citizens receiving home care services from the Extra-Mural Program [and taking new prescription medications] who reported that the staff talked with them about the purpose for taking their new prescription medications

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program [and taking new prescription medications] who reported that the staff talked with them about the purpose for taking their new prescription

Indicator

Citizens receiving home care services from the Extra-Mural Program [and taking new prescription medications] who reported that the staff talked with them about when to take their new prescription medications

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program [and taking new prescription medications] who reported that the staff talked with them about when to take their new prescription medications in the

Indicator

Citizens receiving home care services from the Extra-Mural Program [and taking new prescription medications] who reported that the staff talked with them about the side-effects of their new prescription medications

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program [and taking new prescription medications] who reported that the staff talked with them about the side-effects of their new prescription medications

Indicator

Citizens receiving home care services from the Extra-Mural Program who are very confident in controlling and managing their health condition

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who are very confident in controlling and managing their health condition.

Indicator

Citizens receiving home care services from the Extra-Mural Program [and contacted the EMP office in the last 2 months] who reported that they always got the help or advice they needed when contacting the office

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program [and contacted the EMP office in the last 2 months] who reported that they always got the help or advice they needed when contacting the office.

Indicator

Citizens receiving home care services from the Extra-Mural Program [and contacted the EMP office in the last 2 months] who reported that they received the help or advice they needed within a few hours of contacting the office

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program [and contacted the EMP office in the last 2 months] who reported that they received the help or advice they needed within a few hours of contacting

Indicator

Citizens receiving home care services from the Extra-Mural Program who reported that they know who to contact if they have a complaint about their services

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that they know who to contact if they have a complaint about their services.

Indicator

Citizens receiving home care services from the Extra-Mural Program who reported that it was very easy to get information before they started receiving their services

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that it was very easy to get information before they started receiving their services.

Indicator

Citizens receiving home care services from the Extra-Mural Program who reported that their services helped them stay at home in the last 2 months

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that their services helped them stay at home in the last 2 months.

Indicator

Citizens receiving home care services from the Extra-Mural Program who reported that there were limits or reductions in the duration of services or the number of hours available

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that there were limits or reductions in the duration of services or the number of hours available.

Indicator