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This indicator is the percentage of citizens receiving home care services from a home support worker who who do not have a preference in receiving their services in either English or French.

This indicator is the percentage of citizens receiving home care services from a home support worker who prefer to receive their services in English [among those who prefer English or French].

This indicator is the percentage of citizens receiving home care services from a home support worker who prefer to receive their services in French [among those who prefer English or French].

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that when they first started receiving services, someone offered to give them services in the language of their choice (English or

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that they had a language problem with their home support worker.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that they always received their services in the language (English or French) of their choice in the last 2 months.

This indicator is the percentage of citizens receiving home care services from a home support worker [with a preference for services in English] who reported that they always received their services in the language (English or French) of their choice

This indicator is the percentage of citizens receiving home care services from a home support worker [with a preference for services in French] who reported that they always received their services in the language (English or French) of their choice

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that they received services from a nurse in the last 2 months.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that they received services from an occupational therapist in the last 2 months.