Citizens with a preference for English who reported that they always received services in their preferred official language during their interactions with Tele-Care 811 in the last 12 months

Table

Unit %

Year 2024 Year 2023
Province
New Brunswick
97.3
95.8 - 98.8
93.0
90.3 - 95.6
Health zones
Zone 1 - Moncton and South-East Area
96.8
93.3 - 100.0
91.2
84.9 - 97.5
Zone 2 - Fundy Shore and Saint John Area
99.2
97.9 - 100.0
92.5
87.0 - 98.0
Zone 3 - Fredericton and River Valley Area
96.7
94.0 - 99.4
95.9
92.6 - 99.1
Zone 4 - Madawaska and North-West Area
S
S
Zone 5 - Restigouche Area
S
S
Zone 6 - Bathurst and Acadian Peninsula Area
S
S
Zone 7 - Miramichi Area
S
88.7
78.7 - 98.7
Age
18-64
96.7
94.9 - 98.5
92.1
88.9 - 95.4
65 and over
100.0
100.0 - 100.0
96.0
93.0 - 99.0
Gender
Female
96.5
94.4 - 98.6
95.0
92.3 - 97.7
Male
99.5
98.6 - 100.0
91.5
86.6 - 96.3
2SLGBTQIA+ status
2SLGBTQIA+
95.4
88.0 - 100.0
95.8
90.0 - 100.0
Language
Most comfortable in English
98.4
97.4 - 99.4
92.8
90.0 - 95.5
Most comfortable in French
n/a
S
Comfortable in both English and French
S
S
Indigenous identity
Indigenous
S
S
Immigrant
Immigrants
S
92.1
85.7 - 98.6
Education level
High school or less
97.5
95.0 - 99.9
84.7
77.5 - 92.0
Postsecondary
97.1
95.2 - 99.0
96.6
94.7 - 98.5
Disability or special need
Disability or special need
92.8
86.2 - 99.3
91.0
85.2 - 96.8
Household income
Less than $30,000
93.5
88.4 - 98.6
85.4
76.3 - 94.6
$30,000 to less than $60,000
94.4
89.4 - 99.3
89.4
83.5 - 95.3
$60,000 or more
99.7
99.2 - 100.0
98.3
96.9 - 99.8
Racialized groups
Racialized groups
S
92.0
85.4 - 98.7
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens with a preference for English who reported that they always received services in their preferred official language during their interactions with Tele-Care 811 in the last 12 months.

Source

New Brunswick Health Council, Primary Health Survey and Primary Care Survey

Calculations

This indicator is based on respondents who have a preference for English when receiving health services and who used Tele-Care 811 in the last 12 months. This indicator is calculated by dividing the number of respondents who answered "always" by the number of respondents who answered "never, sometimes, usually or always" to the question: During your interaction(s) with Tele-Care 811, how often did you receive the services in the language you preferred?

Unit

%

Interpretation

Higher is better

NBHC code

PC_LINTC_2

Charts

Maps