Citizens who used the emergency department in the last 12 months because their primary care provider was not available and reported that they were somewhat or very satisfied with the health care services they received

Table

Unit %

Year 2024 Year 2023
Province
New Brunswick
44.6
41.8 - 47.3
45.7
43.0 - 48.5
Health zones
Zone 1 - Moncton and South-East Area
34.0
28.9 - 39.1
42.0
36.4 - 47.6
Zone 2 - Fundy Shore and Saint John Area
49.9
43.9 - 56.0
45.0
39.0 - 50.9
Zone 3 - Fredericton and River Valley Area
46.0
39.4 - 52.7
50.5
44.4 - 56.6
Zone 4 - Madawaska and North-West Area
50.0
42.1 - 57.9
50.2
40.6 - 59.8
Zone 5 - Restigouche Area
45.8
36.0 - 55.7
42.4
33.4 - 51.3
Zone 6 - Bathurst and Acadian Peninsula Area
45.6
36.8 - 54.5
44.6
36.3 - 52.9
Zone 7 - Miramichi Area
58.1
49.2 - 66.9
47.4
39.1 - 55.7
Age
18-64
40.4
37.1 - 43.7
39.9
36.6 - 43.2
65 and over
56.9
52.4 - 61.4
62.5
58.2 - 66.8
Gender
Female
45.3
42.0 - 48.6
46.7
43.3 - 50.2
Male
43.9
39.4 - 48.5
44.7
40.2 - 49.2
2SLGBTQIA+ status
2SLGBTQIA+
31.4
18.9 - 43.9
37.9
25.7 - 50.0
Language
Most comfortable in English
45.2
41.7 - 48.6
45.4
42.0 - 48.7
Most comfortable in French
44.7
39.3 - 50.1
48.1
42.4 - 53.7
Comfortable in both English and French
40.4
31.8 - 49.0
40.9
31.6 - 50.1
Indigenous identity
Indigenous
35.1
20.9 - 49.3
38.2
24.9 - 51.5
Immigrant
Immigrants
22.9
13.7 - 32.1
31.6
21.3 - 41.9
Education level
High school or less
47.7
42.5 - 52.9
51.6
46.7 - 56.6
Postsecondary
43.5
40.2 - 46.8
43.0
39.7 - 46.3
Disability or special need
Disability or special need
50.3
42.2 - 58.4
41.5
33.9 - 49.1
Household income
Less than $30,000
45.2
38.6 - 51.8
46.3
40.2 - 52.3
$30,000 to less than $60,000
47.9
42.4 - 53.4
46.3
40.7 - 51.9
$60,000 or more
42.7
38.7 - 46.6
44.0
39.9 - 48.1
Racialized groups
Racialized groups
30.3
20.0 - 40.7
30.5
20.6 - 40.5
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens who used the emergency department in the last 12 months because their primary care provider was not available and reported that they were somewhat or very satisfied with the health care services they received.

Source

New Brunswick Health Council, Primary Health Survey and Primary Care Survey

Calculations

This indicator is based on respondents who have a family doctor or a nurse practitioner and who used the emergency department in the last 12 months because their primary care provider was not available. This indicator is calculated by dividing the number of respondents who answered "somewhat satisfied or very satisfied" by the number of respondents who answered "very dissatisfied, somewhat dissatisfied, neither satisfied nor dissatisfied, somewhat satisfied or very satisfied" to the question: What was your level of satisfaction with the health care services you received. a) Hospital emergency department

Unit

%

Interpretation

Higher is better

NBHC code

PC_SATED_1

Charts

Maps