Acute care patients who reported that when they left the hospital, they had a completely better understanding of their condition than when they entered the hospital
Acute care patients who reported that they strongly agreed that the hospital staff took their preferences and those of their family or caregiver into account in deciding what their health care needs would be after leaving the hospital
Acute care patients who reported that the hospital staff told them what day they would likely be able to leave the hospital
Acute care patients who reported that they had complete information and understanding of their medications, conditions and treatment when leaving the hospital
Acute care patients who reported that they felt they were treated unfairly during their hospital stay
Acute care patients who reported that their preferred language was properly identified when they arrived at the hospital