Acute care patients who reported that they had complete information and understanding of their medications, conditions and treatment when leaving the hospital
Acute care patients who reported that they felt they were treated unfairly during their hospital stay
Acute care patients who reported that their preferred language was properly identified when they arrived at the hospital
Acute care patients with a preference for English who reported that they always received services in their preferred language
Acute care patients with a preference for French who reported that they always received services in their preferred language
Acute care patients who reported that they always received services in their preferred language (English or French)
