August 05, 2024
A Toronto LTC home is offering families direct access to their loved ones’ medical records 24 hours a day, through the Engage Plus app. It’s believed to be the first not-for-profit centre in the country to offer such a service. A survey showed 84% of the home’s families use the app regularly, reducing calls to staff about their loved one's well-being. Early results suggest the software is cutting three hours a day off nursing shifts, time that then can be spent on patient care.