The data covers patient trends in access to virtual care in Ont., Man., Sask., Alta. and B.C. and highlights the shift to virtual care for physicians during the first year of the pandemic. While virtual care accounted for between 2% and 11% of the services patients received in 2019, a year later, patients received between 24% and 42% of their services virtually. In the five provinces, an average of 16% of the population received one or more virtual care services per month. The data also includes insight on how virtual service delivery varied across patient age, sex, geography and income. Related to income disparities, the data fount the difference in access to virtual care was modest. From Apr. 2020 to Mar. 2021, patients across all income levels were able to access virtual care. Access ranged from 30% for patients living in the lowest-income neighbourhoods to 34% for those in the highest-income neighbourhoods.
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Soins virtuels : un virage pour les Canadiens qui reçoivent des services dispensés par les médecins - ICIS
CIHI data shows virtual care remains significant in Canada
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March 24, 2022
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