NBHC Care Experience
December 07, 2018
The Trusted Patient Coach app is being used by Southcoast Health hospitals to let patient or a designated family member communicate with their provider as they're preparing for a procedure. After discharge, clinicians monitor their patients’ condition and care plan compliance through a daily survey of 12 questions. Patients are also asked to report the medications they take every day. Patients or their coach can ask questions through the app.