October 29, 2024
About 80% of New Brunswick hospital patients report a very good overall experience, according to a survey by the New Brunswick Health Council. However, negative experiences highlight significant issues, with some patients feeling disrespected and disregarded. The survey, conducted between June and November 2023, involved nearly 5,000 patients and emphasized that overall care experience can impact health outcomes, hospital stay lengths and re-admissions. The report identified six factors that can affect patient care, namely: internal coordination of care, emotional support, information received about conditions and treatments, communication with nurses, pain control and safety.
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