Nova Scotia Health trials virtual urgent care service

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July 25, 2023

The service can be access via a toll-free number and it’s available to all patients with valid health cards, email and audio/video capable devices and minor care needs such as:

  • Prescription refills or renewals (excluding prescriptions related to controlled substances);
  • Mild strains/sprains;
  • Body aches;
  • Mild Headaches;
  • Earaches;
  • Sore throat;
  • Minor infections;
  • Skin and eye irritations;
  • Mild asthma;
  • Minor respiratory issues;
  • Cough, flu or cold symptoms;
  • Fever;
  • Nasal congestion and sinus infection;
  • Nausea;
  • Diarrhea with stable vitals;
  • Bites and stings;
  • Tick bites;
  • Nail infection;
  • Painless red eye;
  • Eyelid redness or bump;
  • UTIs; and
  • Mental health concerns.

This service is part of Nova Scotia Health’s effort in providing more ways to access care as the wait list for a family doctor reached 152,000 on July 1.

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