June 13, 2023
In 2020, the Government of the N.W.T. implemented Stepped Care 2.0 (SC2.0), a model that works to enhance and develop systems by organizing and improving access to mental health, addictions and substance use health resources and services. The model, a partnership with the Mental Health Commission of Canada, promotes a flexible approach that opens access to those seeking support by providing diverse options that include both formal and informal resources and services. Over 47,500 counselling sessions were held between 2020 and 2022, with 27% being same-day or drop-in sessions and 72% of service users surveyed reported being satisfied with wait times for counselling.