NBHC Care Experience
May 30, 2018
Patients at the Downtown Walk-In Clinic in Charlottetown are using an app and paying five dollars if they want to book an appointment online. The fee’s collected by the online site and app developed by P.E.I. company Skip the Waiting Room that launched as a pilot project in 2015. To use it, patients register online for an appointment. When that time nears, they receive a call or text telling them when it’s time to go to the clinic. The fee hasn’t reduced number of bookings at the walk-in clinic since it was added on May 1. Skip the Waiting Room has expanded to other provinces, including Ontario and Alberta, where clinics charge patients a fee to book online.
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