University Health Network doctors find patient experience affects recovery, readmission rates

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NBHC Care Experience
December 04, 2018

The study, completed by doctors at University Health Network (UHN) and St. Michael’s Hospital, found 65% of patients reported disturbances in one of four categories - sleep, mobility, nutrition or mood - while admitted. About 30% of patients reported disturbances in three or more of these categories. These were classified as "patients with a high trauma of hospitalization" and had a 16% higher risk of readmission. UHN says small initiatives such as minimizing alarms at night, offering ear plugs or eye masks, and making food more accessible could improve the hospital experience and lower the risk of readmission. They’re now working with colleagues in other cities to confirm their findings and they intend on co-designing an intervention to improve the experience of care in hospital.
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