Citizens receiving home care services from a home support worker who reported that it was very easy to get information before they started receiving their services

Table

Unit %

Year 2021 Year 2018 Year 2015 Year 2012
Province
New Brunswick
29.1
27.6 - 30.5
32.9
31.4 - 34.4
29.4
27.9 - 30.9
19.4
17.8 - 21.0
Health zones
Zone 1 - Moncton and South-East Area
24.4
21.3 - 27.5
28.5
25.1 - 31.8
24.1
20.7 - 27.4
17.2
13.7 - 20.7
Zone 2 - Fundy Shore and Saint John Area
33.8
30.5 - 37.2
37.6
34.3 - 40.9
34.4
31.0 - 37.8
27.5
23.5 - 31.4
Zone 3 - Fredericton and River Valley Area
35.4
32.0 - 38.8
41.6
37.9 - 45.3
36.7
33.1 - 40.3
23.8
20.2 - 27.5
Zone 4 - Madawaska and North-West Area
20.5
16.4 - 24.6
23.7
19.3 - 28.2
16.0
12.0 - 19.9
12.7
8.5 - 17.0
Zone 5 - Restigouche Area
32.4
26.6 - 38.2
33.9
27.7 - 40.2
32.4
26.6 - 38.3
14.2
8.6 - 19.8
Zone 6 - Bathurst and Acadian Peninsula Area
21.8
18.3 - 25.2
28.4
24.6 - 32.1
27.0
22.9 - 31.0
14.4
10.5 - 18.4
Zone 7 - Miramichi Area
31.6
26.4 - 36.8
28.3
23.5 - 33.1
28.8
23.9 - 33.7
12.9
8.2 - 17.5
Communities
Bathurst, Beresford, Petit-Rocher Area
31.9
26.1 - 37.7
36.7
30.5 - 42.9
30.9
24.7 - 37.0
12.9
7.4 - 18.4
Bouctouche, Richibucto, Saint-Antoine Area
19.3
13.1 - 25.5
30.2
21.7 - 38.6
21.5
14.2 - 28.9
18.1
9.0 - 27.2
Campbellton, Atholville, Tide Head Area
27.4
18.9 - 35.8
27.9
19.0 - 36.8
26.5
17.7 - 35.4
S
Caraquet, Paquetville, Bertrand Area
20.0
11.9 - 28.2
22.1
12.6 - 31.7
26.5
16.5 - 36.6
21.5
10.1 - 32.9
Dalhousie, Balmoral, Belledune Area
36.3
28.3 - 44.2
38.7
29.9 - 47.5
36.5
28.6 - 44.4
19.1
10.6 - 27.7
Dieppe and Memramcook
19.0
8.8 - 29.2
28.5
17.2 - 39.8
28.9
15.8 - 42.1
S
Douglas, Saint Marys, Doaktown Area
42.7
32.7 - 52.8
34.1
24.7 - 43.6
42.6
32.1 - 53.1
30.7
19.4 - 42.0
Edmundston, Rivière-Verte, Lac Baker Area
21.8
15.9 - 27.7
20.7
15.0 - 26.4
17.6
12.0 - 23.2
14.5
8.5 - 20.5
Florenceville-Bristol, Woodstock, Wakefield Area
39.5
31.7 - 47.4
42.5
34.3 - 50.6
27.2
20.2 - 34.1
27.4
18.8 - 36.0
Fredericton
33.8
27.4 - 40.2
35.4
27.6 - 43.1
25.3
17.8 - 32.9
18.1
10.4 - 25.8
Grand Bay-Westfield, Westfield, Greenwich Area
S
S
S
S
Grand Falls, Saint-Léonard, Drummond Area
19.3
12.8 - 25.7
28.7
20.9 - 36.5
14.6
8.4 - 20.8
12.2
5.5 - 18.9
Hillsborough, Riverside-Albert, Alma Area
S
S
S
S
Kedgwick, Saint-Quentin and Grimmer
S
S
S
S
Minto, Chipman, Cambridge-Narrows Area
41.3
30.4 - 52.2
64.2
52.7 - 75.7
48.3
35.8 - 60.8
23.4
12.3 - 34.6
Miramichi, Rogersville, Blackville Area
37.0
30.7 - 43.4
29.7
24.3 - 35.1
30.0
23.8 - 36.2
14.8
8.8 - 20.9
Moncton
28.9
23.3 - 34.5
30.8
25.0 - 36.6
27.6
21.7 - 33.5
16.9
11.2 - 22.7
Nackawic, McAdam, Canterbury Area
27.8
16.5 - 39.2
39.6
24.2 - 55.0
45.0
31.2 - 58.8
32.7
18.2 - 47.2
Neguac, Alnwick, Esgenoopetitj Area
13.2
5.9 - 20.6
21.2
11.1 - 31.4
26.6
18.6 - 34.6
S
New Maryland, Kingsclear, Lincoln Area
S
S
S
S
Oromocto, Gagetown, Fredericton Junction Area
S
S
S
S
Perth-Andover, Plaster Rock, Tobique Area
33.8
23.9 - 43.7
41.2
32.1 - 50.3
42.0
32.9 - 51.2
19.1
10.3 - 27.9
Quispamsis, Rothesay, Hampton Area
38.5
28.2 - 48.7
35.9
25.9 - 45.8
28.1
18.8 - 37.4
16.9
6.8 - 27.1
Riverview and Coverdale
31.3
21.4 - 41.3
25.5
13.5 - 37.4
24.5
12.2 - 36.8
25.0
11.6 - 38.4
Sackville, Dorchester, Port Elgin Area
S
S
S
S
Saint John, Simonds and Musquash
28.6
23.8 - 33.5
35.2
30.3 - 40.1
32.2
27.1 - 37.3
23.7
17.8 - 29.5
Salisbury and Petitcodiac
S
S
S
S
Shediac, Beaubassin East and Cap-Pelé
20.0
11.0 - 29.1
23.9
16.7 - 31.1
11.4
4.8 - 18.0
16.1
6.6 - 25.7
Shippagan, Lamèque, Inkerman Area
11.6
4.6 - 18.7
17.0
8.7 - 25.3
28.7
18.5 - 38.9
S
St. George, Grand Manan, Blacks Harbour Area
50.2
38.5 - 61.9
50.8
39.4 - 62.1
49.2
34.9 - 63.5
34.2
21.8 - 46.7
St. Stephen, Saint Andrews, Campobello Island Area
48.5
38.1 - 58.8
41.8
31.7 - 51.8
49.5
38.2 - 60.8
41.3
27.3 - 55.4
Sussex, Norton, Sussex Corner Area
25.7
18.2 - 33.3
37.2
29.7 - 44.8
31.6
24.3 - 38.9
27.1
18.0 - 36.1
Tracadie and Saint-Isidore
10.3
4.9 - 15.8
24.8
18.1 - 31.4
14.8
6.8 - 22.8
S
Age
18-64
24.9
21.9 - 28.0
28.3
25.4 - 31.3
25.2
22.4 - 28.0
16.0
13.4 - 18.7
65 and over
30.6
28.9 - 32.2
34.9
33.2 - 36.7
31.4
29.6 - 33.2
21.3
19.3 - 23.3
Gender
Female
30.0
28.3 - 31.8
33.7
31.8 - 35.5
31.2
29.4 - 33.0
19.6
17.7 - 21.5
Male
27.2
24.5 - 29.8
31.4
28.7 - 34.1
25.4
22.6 - 28.1
19.0
16.0 - 22.0
Language
Preferred language of service: English
33.2
31.4 - 35.1
36.6
34.7 - 38.5
30.7
29.0 - 32.4
22.3
20.2 - 24.3
Preferred language of service: French
17.4
15.1 - 19.8
23.2
20.6 - 25.9
23.4
19.6 - 27.1
13.1
10.5 - 15.6
Indigenous identity
Indigenous
39.4
25.6 - 53.1
36.6
22.9 - 50.4
33.3
20.8 - 45.9
24.4
15.1 - 33.8
Non-Indigenous
28.9
27.4 - 30.5
32.9
31.3 - 34.5
29.3
27.7 - 30.8
19.1
17.5 - 20.8
Education level
High school or less
29.2
27.4 - 30.9
32.5
30.7 - 34.2
30.9
29.2 - 32.7
19.7
17.9 - 21.6
Postsecondary
29.1
25.9 - 32.3
33.8
30.2 - 37.5
27.3
23.4 - 31.3
19.0
15.3 - 22.8
Household income
Less than $25,000
27.1
25.2 - 28.9
32.3
30.4 - 34.1
29.8
28.0 - 31.6
18.2
16.4 - 20.1
$25,000 to less than $60,000
28.7
24.9 - 32.4
32.3
28.2 - 36.4
25.5
21.0 - 29.9
22.8
18.5 - 27.1
$60,000 or more
S
S
S
18.4
8.4 - 28.5
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that it was very easy to get information before they started receiving their services.

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "very easy" by the number of respondents who answered "very difficult, somewhat difficult, somewhat easy, very easy" to the question: Before you started getting home care services, how easy or difficult was it to get information about home care services in New Brunswick?

Notes

The 2021 edition of the Home Care Survey was conducted during the COVID-19 pandemic. While the pandemic did not influence the survey’s response rate, users are advised to use the survey data with caution, especially when creating estimates for small sub-populations or when comparing it to other editions of the survey.

Unit

%

NBHC code

HS_PGMED_1

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