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Type of Content

Citizens receiving home care services from home support workers who reported that they prefer to receive services in English

This indicator is the percentage of citizens receiving home care services from home support workers who reported that they prefer to receive services in English.

Indicator

Citizens receiving home care services from home support workers who reported that they prefer to receive services in French

This indicator is the percentage of citizens receiving home care services from home support workers who reported that they prefer to receive services in French.

Indicator

Citizens receiving home care services from home support workers who reported that they have no language preference when receiving services

This indicator is the percentage of citizens receiving home care services from home support workers who reported that they have no language preference when receiving services.

Indicator

Citizens receiving home care services from a home support worker who prefer to receive their services in English [among those who prefer English or French]

This indicator is the percentage of citizens receiving home care services from a home support worker who prefer to receive their services in English [among those who prefer English or French].

Indicator

Citizens receiving home care services from a home support worker who prefer to receive their services in French [among those who prefer English or French]

This indicator is the percentage of citizens receiving home care services from a home support worker who prefer to receive their services in French [among those who prefer English or French].

Indicator

Citizens receiving home care services from home support workers who reported that when they first started receiving services, someone offered them services in the official language of their choice (English or French)

This indicator is the percentage of citizens receiving home care services from home support workers who reported that when they first started receiving services, someone offered them services in the official language of their choice (English or

Indicator

Citizens receiving home care services from home support workers who reported that they had a language problem with the staff in the last 2 months

This indicator is the percentage of citizens receiving home care services from home support workers who reported that they had a language problem with the staff in the last 2 months.

Indicator

Citizens receiving home care services from a home support worker who reported that they always received their services in the language (English or French) of their choice in the last 2 months

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that they always received their services in the language (English or French) of their choice in the last 2 months.

Indicator

Citizens receiving home care services from a home support worker [with a preference for services in English] who reported that they always received their services in the language (English or French) of their choice in the last 2 months

This indicator is the percentage of citizens receiving home care services from a home support worker [with a preference for services in English] who reported that they always received their services in the language (English or French) of their choice

Indicator

Citizens receiving home care services from a home support worker [with a preference for services in French] who reported that they always received their services in the language (English or French) of their choice in the last 2 months

This indicator is the percentage of citizens receiving home care services from a home support worker [with a preference for services in French] who reported that they always received their services in the language (English or French) of their choice

Indicator