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This indicator is the percentage of citizens receiving home care services from home support workers who reported that the services started as soon as they thought they needed them.

This indicator is the percentage of citizens receiving home care services from a home support worker who are in the age group: 65 or more.

This indicator is the percentage of citizens receiving home care services home support workers who reported that there was a time in the last 12 months when the staff did not take their spiritual or cultural values into account.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that their home support worker or agency gave information to their family or friends that they did not agree for them to have.

This indicator is the percentage of citizens receiving home care services from a home support worker who strongly agree that their home support worker or agency discussed with them about the type of information that could be shared with family or

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that their home support worker always kept them informed about when they would arrive at their home in the last 2 months.

This indicator is the percentage of citizens receiving home care services from a home support worker who strongly agree that their family caregiver received information that they wanted from their home support worker or agency when they needed it.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that someone told them what type of services they would be getting.

This indicator is the percentage of citizens receiving home care services from home support workers who reported that they have been diagnosed or treated for Alzheimer’s disease or another form of dementia.

This indicator is the percentage of citizens receiving home care services from home support workers who reported that they have been diagnosed or treated for anxiety.