Citizens receiving home care services from a home support worker who reported that their home support worker always kept them informed about when they would arrive at their home in the last 2 months

Table

Unit %

Year 2018 Year 2015 Year 2012
Province
New Brunswick
71.6
70.1 - 73.0
74.0
72.5 - 75.4
81.4
79.9 - 82.9
Health zones
Zone 1 - Moncton and South-East Area
75.6
72.5 - 78.6
72.2
68.8 - 75.6
84.6
81.5 - 87.8
Zone 2 - Fundy Shore and Saint John Area
72.1
69.2 - 75.0
78.9
76.0 - 81.7
85.5
82.5 - 88.5
Zone 3 - Fredericton and River Valley Area
70.8
67.5 - 74.0
71.1
67.9 - 74.4
84.9
81.9 - 87.9
Zone 4 - Madawaska and North-West Area
62.2
57.1 - 67.2
68.2
63.4 - 73.1
66.3
60.1 - 72.4
Zone 5 - Restigouche Area
76.8
71.3 - 82.3
75.2
69.8 - 80.5
81.4
75.2 - 87.6
Zone 6 - Bathurst and Acadian Peninsula Area
69.7
65.7 - 73.7
73.7
69.6 - 77.8
73.0
67.7 - 78.2
Zone 7 - Miramichi Area
72.4
67.7 - 77.2
77.5
73.2 - 81.9
82.2
77.0 - 87.4
Communities
Bathurst, Beresford, Petit-Rocher Area
71.4
65.3 - 77.5
76.2
70.4 - 82.0
73.0
65.3 - 80.6
Bouctouche, Richibucto, Saint-Antoine Area
89.7
84.1 - 95.3
81.0
73.9 - 88.1
79.8
70.7 - 89.0
Campbellton, Atholville, Tide Head Area
74.7
66.1 - 83.2
71.0
62.1 - 79.9
85.6
77.0 - 94.2
Caraquet, Paquetville, Bertrand Area
74.5
64.7 - 84.3
80.0
70.8 - 89.3
67.8
54.0 - 81.6
Dalhousie, Balmoral, Belledune Area
78.5
71.2 - 85.7
78.1
71.4 - 84.8
78.1
69.3 - 86.9
Dieppe and Memramcook
72.0
60.1 - 84.0
77.3
65.7 - 88.9
S
Douglas, Saint Marys, Doaktown Area
72.9
64.2 - 81.7
65.6
55.8 - 75.4
86.9
79.0 - 94.9
Edmundston, Rivière-Verte, Lac Baker Area
57.8
50.9 - 64.6
68.9
62.3 - 75.6
67.6
59.6 - 75.5
Florenceville-Bristol, Woodstock, Wakefield Area
67.0
59.9 - 74.1
70.8
64.0 - 77.6
79.6
72.2 - 87.1
Fredericton
68.1
61.0 - 75.1
63.9
55.8 - 72.0
87.7
81.3 - 94.1
Grand Bay-Westfield, Westfield, Greenwich Area
S
S
S
Grand Falls, Saint-Léonard, Drummond Area
68.4
60.3 - 76.5
67.6
59.7 - 75.5
63.3
52.6 - 74.0
Hillsborough, Riverside-Albert, Alma Area
S
S
S
Kedgwick, Saint-Quentin and Grimmer
S
S
S
Minto, Chipman, Cambridge-Narrows Area
80.8
71.5 - 90.0
80.0
70.2 - 89.8
88.4
79.5 - 97.3
Miramichi, Rogersville, Blackville Area
70.4
65.0 - 75.8
79.3
74.2 - 84.4
87.0
81.5 - 92.6
Moncton
72.1
66.8 - 77.3
68.9
63.2 - 74.6
82.1
76.7 - 87.6
Nackawic, McAdam, Canterbury Area
77.3
64.3 - 90.3
69.2
57.2 - 81.2
89.0
79.9 - 98.0
Neguac, Alnwick, Esgenoopetitj Area
82.5
73.0 - 92.0
73.7
65.6 - 81.9
70.6
59.1 - 82.2
New Maryland, Kingsclear, Lincoln Area
S
S
S
Oromocto, Gagetown, Fredericton Junction Area
S
S
S
Perth-Andover, Plaster Rock, Tobique Area
77.5
69.9 - 85.1
81.2
74.2 - 88.1
84.5
76.2 - 92.7
Quispamsis, Rothesay, Hampton Area
76.9
68.8 - 85.0
78.7
70.3 - 87.1
78.1
67.7 - 88.4
Riverview and Coverdale
71.1
59.7 - 82.4
72.0
59.2 - 84.8
94.2
87.7 - 100.0
Sackville, Dorchester, Port Elgin Area
S
S
S
Saint John, Simonds and Musquash
74.6
70.3 - 78.8
78.1
73.8 - 82.3
87.9
83.7 - 92.1
Salisbury and Petitcodiac
65.5
50.5 - 80.5
S
S
Shediac, Beaubassin East and Cap-Pelé
77.1
70.3 - 83.9
72.5
63.1 - 81.8
88.0
79.4 - 96.5
Shippagan, Lamèque, Inkerman Area
67.2
56.3 - 78.1
64.8
53.8 - 75.8
78.0
66.4 - 89.7
St. George, Grand Manan, Blacks Harbour Area
64.4
54.0 - 74.8
79.7
69.4 - 90.0
85.1
76.0 - 94.1
St. Stephen, Saint Andrews, Campobello Island Area
60.3
50.7 - 69.9
66.0
55.5 - 76.5
81.0
70.8 - 91.2
Sussex, Norton, Sussex Corner Area
71.4
64.5 - 78.4
86.9
81.7 - 92.1
84.1
76.7 - 91.5
Tracadie and Saint-Isidore
65.6
57.7 - 73.6
70.1
59.7 - 80.5
S
Age
18-64
70.2
67.4 - 73.1
72.0
69.2 - 74.8
82.3
79.6 - 85.0
65 and over
72.2
70.5 - 73.8
74.9
73.3 - 76.6
81.2
79.3 - 83.0
Gender
Woman/Girl
71.5
69.8 - 73.2
74.7
73.0 - 76.3
81.5
79.7 - 83.3
Man/Boy
71.7
69.1 - 74.3
72.4
69.7 - 75.2
81.3
78.4 - 84.2
Language
Preferred language of service: English
72.4
70.7 - 74.1
74.2
72.6 - 75.8
85.2
83.6 - 86.9
Preferred language of service: French
66.9
63.9 - 70.0
69.8
65.8 - 73.8
71.3
67.8 - 74.9
Indigenous identity
Indigenous
68.7
56.0 - 81.3
55.8
42.2 - 69.4
77.4
68.5 - 86.2
Non-Indigenous
71.8
70.3 - 73.3
75.0
73.5 - 76.4
81.7
80.1 - 83.2
Education level
High school or less
72.2
70.5 - 73.8
74.8
73.2 - 76.4
81.3
79.6 - 83.1
Postsecondary
69.3
65.9 - 72.7
70.8
66.8 - 74.8
82.2
78.7 - 85.6
Household income
Less than $25,000
71.3
69.5 - 73.0
73.7
72.0 - 75.4
80.1
78.2 - 82.0
$25,000 to less than $60,000
69.6
65.7 - 73.6
70.8
66.4 - 75.3
83.1
79.2 - 86.9
$60,000 or more
S
S
88.1
79.7 - 96.5
n/a = Not applicable / not available
S = Data was suppressed due to low respondent counts

About

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that their home support worker always kept them informed about when they would arrive at their home in the last 2 months.

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "always" by the number of respondents who answered "never, sometimes, usually or always" to the question: In the last 2 months, how often did home support workers keep you informed about when they would arrive at your home?

Notes

The 2021 edition of the Home Care Survey was conducted during the COVID-19 pandemic. While the pandemic did not influence the survey’s response rate, users are advised to use the survey data with caution, especially when creating estimates for small sub-populations or when comparing it to other editions of the survey.

Unit

%

NBHC code

HS_APPIW_1