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This indicator is the percentage of acute care patients who reported that when they left the hospital, they had a completely better understanding of their condition than when they entered the hospital.

This indicator is the percentage of acute care patients who reported that they strongly agreed that the hospital staff took their preferences and those of their family or caregiver into account in deciding what their health care needs would be after

This indicator is the percentage of acute care patients who reported that the hospital staff told them what day they would likely be able to leave the hospital.

This indicator is the percentage of acute care patients who reported that they had complete information and understanding of their medications, conditions and treatment when leaving the hospital.

This indicator is the percentage of acute care patients who rated their overall physical health as excellent or very good.

This indicator is the percentage of acute care patients who rated their overall mental or emotional health as excellent or very good.

This indicator is the percentage of acute care patients who reported that they felt they were treated unfairly during their hospital stay.

This indicator is the percentage of acute care patients who reported that they prefer to receive hospital services in English.

This indicator is the percentage of acute care patients who reported that they prefer to receive hospital services in French.

This indicator is the percentage of acute care patients who reported that their preferred language was properly identified when they arrived at the hospital.