In 2016, Massachusetts-based non-profit Atrius Health conducted 251 empathy forums, training 90% of its staff in 90-minute sessions to integrate empathy into their daily work. The effort, the provider claims, resulted in an increase in patient survey
Baltimore-based Johns Hopkins' Armstrong Institute for Patient Safety and Quality developed SPADE (Symptom-Disease Pair Analysis of Diagnostic Error), an approach that allows providers to use databases instead of having staff go over medical records
A poll for The Leukemia & Lymphoma Society of Canada finds 68% of respondents would feel helpless if they or a loved one were given a blood cancer diagnosis. The class of illnesses includes leukemia, lymphoma, myeloma or Hodgkin's disease. The survey
The e-health technology, used to treat students with mental health issues at Memorial University since 2015, is being offered throughout the province. The province is the first in the country to launch Therapist Assistance Online (TAO). The
The Winnipeg Regional Health Authority conducted a review of the first three months following Oct. 3, when a series of changes kicked in. The biggest changes included the closure of an urgent care centre and the conversion of the Victoria General
The director of hospitals, emergency departments and alternate level of care for an LHIN in southwestern Ontario praises the Intensive Hospital to Home pilot project. Data shows half of eligible participants in the program were able to convalesce at
The World Health Organisation plans to eliminate the disease as a major public health concern by 2030. NHS England hopes to do it in seven years. Health leaders will call on the pharmaceutical industry to work with them to provide best value for
The Ontario government is turning four of its surplus buildings into community hubs to provide numerous public services to locals under one roof. Under the program, the provincial government will provide ongoing operating and maintenance costs at the
The social media campaign by the Minnesota-based non-profit revolves around patient experience - both positive and negative - and includes articles written by patients and their caregivers. Experts by Experience is a partnership between the Mayo
The global survey asked seniors about many aspects of their health care experience, from mental health and access to medical specialists, to quality of home care and end-of-life planning. The findings show 67% of Canadians age 65 and older are