Emergency calls done within the appropriate time for urban ambulance services (Within 9 minutes)

Table

Unit %

Fiscal Year 2024-2025 Fiscal Year 2023-2024
Province
New Brunswick
70.1
71.1
Health zones
Zone 1 - Moncton and South-East Area
63.6
66.5
Zone 2 - Fundy Shore and Saint John Area
74.1
74.3
Zone 3 - Fredericton and River Valley Area
71.4
73.8
Zone 4 - Madawaska and North-West Area
81.3
81.6
Zone 5 - Restigouche Area
83.5
79.8
Zone 6 - Bathurst and Acadian Peninsula Area
75.7
73.1
Zone 7 - Miramichi Area
65.3
58.2
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

The percentage of 911 ambulance calls in urban areas where the time from receipt of a call to the arrival of medical personnel was equal to or less than the standard of 9 minutes.

Source

New Brunswick Department of Health, EM/ANB

Calculations

Numerator: Emergency calls where the time from receipt of a call to the arrival of medical personnel was equal to or less than the standard of 9 minutes
Denominator: Total number of Urban 911 Emergency calls

Notes

This indicator measures "raw performance" where exemptions related to the ANB contract were not applied.
Health zones are based on the location of the 911 call.
Target is 90%.

Unit

%

Interpretation

Higher is better

NBHC code

EMANB_002

Dimension of Quality

Accessibility

Geographic Assignment

Place of residence

Charts

Maps