Citizens receiving home care services from home support workers who reported that the staff always treated them with courtesy and respect in the last 2 months

Table

Unit %

Year 2024 Year 2021 Year 2018 Year 2015 Year 2012
Province
New Brunswick
87.6
86.7 - 88.5
87.6
86.6 - 88.6
85.5
84.4 - 86.5
86.4
85.3 - 87.5
90.3
89.2 - 91.4
Health zones
Zone 1 - Moncton and South-East Area
88.7
86.7 - 90.7
85.7
83.3 - 88.2
84.7
82.2 - 87.3
86.1
83.5 - 88.6
90.7
88.2 - 93.1
Zone 2 - Fundy Shore and Saint John Area
86.1
84.0 - 88.2
87.5
85.2 - 89.7
85.3
83.0 - 87.6
87.1
84.7 - 89.4
90.1
87.7 - 92.6
Zone 3 - Fredericton and River Valley Area
84.4
81.9 - 86.9
87.4
85.1 - 89.7
83.3
80.7 - 86.0
86.0
83.5 - 88.5
91.5
89.2 - 93.7
Zone 4 - Madawaska and North-West Area
84.6
81.2 - 87.9
82.1
78.2 - 85.9
83.1
79.2 - 86.9
81.7
77.7 - 85.7
84.2
79.7 - 88.6
Zone 5 - Restigouche Area
94.7
92.4 - 97.1
90.6
87.0 - 94.1
90.8
87.1 - 94.5
85.0
80.6 - 89.4
89.6
84.9 - 94.2
Zone 6 - Bathurst and Acadian Peninsula Area
90.4
88.4 - 92.3
90.0
87.5 - 92.5
87.4
84.7 - 90.1
90.3
87.7 - 92.9
92.4
89.4 - 95.3
Zone 7 - Miramichi Area
91.0
88.1 - 93.8
93.2
90.6 - 95.9
88.3
85.0 - 91.7
87.2
83.8 - 90.5
91.7
88.0 - 95.3
Communities
Bathurst, Beresford, Petit-Rocher Area
87.8
84.4 - 91.2
88.8
85.0 - 92.7
85.0
80.5 - 89.6
93.7
90.6 - 96.9
90.8
86.2 - 95.3
Bouctouche, Richibucto, Saint-Antoine Area
90.7
86.6 - 94.8
87.9
83.0 - 92.9
90.7
85.5 - 95.9
88.6
83.0 - 94.2
93.4
88.0 - 98.7
Campbellton, Atholville, Tide Head Area
93.6
89.4 - 97.7
87.1
80.8 - 93.5
85.1
78.1 - 92.0
82.3
75.0 - 89.7
89.2
82.0 - 96.4
Caraquet, Paquetville, Bertrand Area
92.7
89.0 - 96.5
88.7
82.1 - 95.3
90.1
83.5 - 96.6
91.2
85.0 - 97.5
94.4
88.0 - 100.0
Dalhousie, Balmoral, Belledune Area
95.6
93.0 - 98.3
93.1
88.9 - 97.2
95.3
91.6 - 99.0
86.9
81.4 - 92.4
89.9
83.7 - 96.1
Dieppe and Memramcook
S
80.2
69.9 - 90.5
76.1
65.6 - 86.7
80.9
70.2 - 91.7
S
Douglas, Saint Marys, Doaktown Area
S
86.2
79.6 - 92.8
81.5
74.0 - 89.1
85.3
78.1 - 92.5
89.8
82.9 - 96.7
Edmundston, Rivière-Verte, Lac Baker Area
86.2
82.0 - 90.3
85.2
80.2 - 90.3
79.8
74.3 - 85.2
80.5
74.9 - 86.1
82.2
76.0 - 88.4
Florenceville-Bristol, Woodstock, Wakefield Area
84.5
78.8 - 90.1
86.8
81.6 - 92.0
80.4
74.3 - 86.5
85.7
80.5 - 90.9
86.5
80.3 - 92.7
Fredericton
74.5
68.8 - 80.1
84.3
79.5 - 89.1
78.6
72.5 - 84.8
78.5
71.8 - 85.3
93.7
89.1 - 98.3
Grand Bay-Westfield, Westfield, Greenwich Area
S
S
S
S
S
Grand Falls, Saint-Léonard, Drummond Area
82.6
76.3 - 88.9
78.3
71.9 - 84.8
85.8
79.8 - 91.8
84.3
78.3 - 90.3
84.9
77.8 - 92.1
Hillsborough, Riverside-Albert, Alma Area
S
S
S
S
S
Kedgwick, Saint-Quentin and Grimmer
S
S
S
S
S
Minto, Chipman, Cambridge-Narrows Area
S
91.1
84.9 - 97.3
94.2
88.7 - 99.7
93.1
86.9 - 99.3
95.9
90.8 - 100.0
Miramichi, Rogersville, Blackville Area
90.6
87.3 - 93.9
94.4
91.6 - 97.2
86.2
82.2 - 90.2
85.7
81.4 - 90.1
91.6
87.2 - 95.9
Moncton
85.6
81.7 - 89.5
81.6
77.1 - 86.1
82.0
77.6 - 86.5
88.7
84.9 - 92.6
85.7
80.9 - 90.6
Nackawic, McAdam, Canterbury Area
S
90.8
83.7 - 97.8
83.7
72.6 - 94.8
88.0
79.7 - 96.2
89.6
81.0 - 98.2
Neguac, Alnwick, Esgenoopetitj Area
S
88.6
81.7 - 95.4
98.3
95.3 - 100.0
90.0
84.7 - 95.3
91.9
85.3 - 98.5
New Maryland, Kingsclear, Lincoln Area
S
S
S
S
S
Oromocto, Gagetown, Fredericton Junction Area
S
S
S
S
S
Perth-Andover, Plaster Rock, Tobique Area
S
89.3
82.9 - 95.8
90.2
84.9 - 95.6
91.0
85.9 - 96.1
92.1
86.4 - 97.9
Quispamsis, Rothesay, Hampton Area
84.8
78.6 - 90.9
87.4
80.5 - 94.2
84.3
77.5 - 91.2
85.5
78.3 - 92.8
82.0
72.8 - 91.2
Riverview and Coverdale
S
87.9
81.4 - 94.5
89.3
81.7 - 97.0
83.6
73.3 - 93.9
94.8
88.7 - 100.0
Sackville, Dorchester, Port Elgin Area
S
S
S
S
S
Saint John, Simonds and Musquash
83.6
80.4 - 86.9
85.0
81.3 - 88.6
84.9
81.4 - 88.4
84.5
80.8 - 88.2
90.2
86.5 - 94.0
Salisbury and Petitcodiac
S
S
77.2
63.9 - 90.4
S
S
Shediac, Beaubassin East and Cap-Pelé
88.3
83.2 - 93.4
94.6
89.7 - 99.5
88.9
83.9 - 94.0
90.2
84.3 - 96.1
91.9
85.3 - 98.5
Shippagan, Lamèque, Inkerman Area
92.9
88.5 - 97.3
91.3
84.9 - 97.6
95.6
91.3 - 100.0
89.5
83.0 - 96.0
94.9
88.9 - 100.0
St. George, Grand Manan, Blacks Harbour Area
S
92.9
86.9 - 98.9
88.0
80.9 - 95.1
90.1
82.5 - 97.8
89.4
81.9 - 97.0
St. Stephen, Saint Andrews, Campobello Island Area
88.5
82.7 - 94.3
90.6
84.7 - 96.6
84.7
77.6 - 91.8
89.6
82.8 - 96.4
90.3
82.7 - 97.9
Sussex, Norton, Sussex Corner Area
91.5
87.8 - 95.2
88.9
83.9 - 93.9
84.1
78.4 - 89.7
90.2
85.7 - 94.8
93.2
88.3 - 98.2
Tracadie and Saint-Isidore
91.8
88.1 - 95.5
92.2
87.5 - 96.9
85.0
79.6 - 90.4
81.5
73.3 - 89.7
92.3
84.6 - 100.0
Age
18-64
84.9
82.4 - 87.3
86.4
84.1 - 88.7
81.6
79.2 - 84.0
82.7
80.4 - 85.0
87.8
85.5 - 90.0
65 and over
88.3
87.3 - 89.3
88.0
86.9 - 89.2
87.2
86.0 - 88.4
88.3
87.1 - 89.5
91.8
90.5 - 93.0
Gender
Female
87.4
86.2 - 88.5
87.4
86.2 - 88.6
85.2
83.9 - 86.5
86.0
84.7 - 87.3
89.7
88.4 - 91.1
Male
88.5
86.7 - 90.2
88.0
86.2 - 89.9
86.0
84.1 - 88.0
87.3
85.3 - 89.4
91.8
89.9 - 93.8
2SLGBTQIA+ status
2SLGBTQIA+
S
n/a
n/a
n/a
n/a
Language
Most comfortable in English
87.9
86.7 - 89.0
n/a
n/a
n/a
n/a
Most comfortable in French
87.9
86.1 - 89.6
n/a
n/a
n/a
n/a
Comfortable in both English and French
87.7
84.0 - 91.3
n/a
n/a
n/a
n/a
Indigenous identity
Indigenous
S
97.2
92.8 - 100.0
85.0
75.4 - 94.6
84.2
74.4 - 94.0
92.1
86.6 - 97.6
Immigrant
Immigrants
78.3
69.9 - 86.6
n/a
n/a
n/a
n/a
Education level
High school or less
89.0
88.0 - 90.1
88.7
87.5 - 89.8
87.0
85.8 - 88.2
87.1
85.9 - 88.3
91.0
89.8 - 92.3
Postsecondary
84.0
81.8 - 86.2
84.2
81.7 - 86.7
79.2
76.3 - 82.2
81.9
78.7 - 85.2
88.2
85.4 - 91.0
Disability or special need
Disability or special need
83.8
81.5 - 86.1
n/a
n/a
n/a
n/a
Household income
Less than $30,000
88.5
87.4 - 89.6
n/a
n/a
n/a
n/a
$30,000 to less than $60,000
79.3
75.2 - 83.4
n/a
n/a
n/a
n/a
$60,000 or more
S
n/a
n/a
n/a
n/a
Racialized groups
Racialized groups
S
n/a
n/a
n/a
n/a
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens receiving home care services from home support workers who reported that the staff always treated them with courtesy and respect in the last 2 months.

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "always" by the number of respondents who answered "never, sometimes, usually or always" to the question: In the last 2 months, how often did home support workers do each of the following: treat you with courtesy and respect?

Unit

%

Interpretation

Higher is better

NBHC code

HS_COM04_1

Charts

Maps