Citizens receiving home care services from a home support worker who reported that their home support worker always treated them with courtesy and respect in the last 2 months

Table

Unit %

Year 2021 Year 2018 Year 2015 Year 2012
Province
New Brunswick
87.6
86.6 - 88.6
85.5
84.4 - 86.5
86.4
85.3 - 87.5
90.3
89.2 - 91.4
Health zones
Zone 1 - Moncton and South-East Area
85.7
83.3 - 88.2
84.7
82.2 - 87.3
86.1
83.5 - 88.6
90.7
88.2 - 93.1
Zone 2 - Fundy Shore and Saint John Area
87.5
85.2 - 89.7
85.3
83.0 - 87.6
87.1
84.7 - 89.4
90.1
87.7 - 92.6
Zone 3 - Fredericton and River Valley Area
87.4
85.1 - 89.7
83.3
80.7 - 86.0
86.0
83.5 - 88.5
91.5
89.2 - 93.7
Zone 4 - Madawaska and North-West Area
82.1
78.2 - 85.9
83.1
79.2 - 86.9
81.7
77.7 - 85.7
84.2
79.7 - 88.6
Zone 5 - Restigouche Area
90.6
87.0 - 94.1
90.8
87.1 - 94.5
85.0
80.6 - 89.4
89.6
84.9 - 94.2
Zone 6 - Bathurst and Acadian Peninsula Area
90.0
87.5 - 92.5
87.4
84.7 - 90.1
90.3
87.7 - 92.9
92.4
89.4 - 95.3
Zone 7 - Miramichi Area
93.2
90.6 - 95.9
88.3
85.0 - 91.7
87.2
83.8 - 90.5
91.7
88.0 - 95.3
Communities
Bathurst, Beresford, Petit-Rocher Area
88.8
85.0 - 92.7
85.0
80.5 - 89.6
93.7
90.6 - 96.9
90.8
86.2 - 95.3
Bouctouche, Richibucto, Saint-Antoine Area
87.9
83.0 - 92.9
90.7
85.5 - 95.9
88.6
83.0 - 94.2
93.4
88.0 - 98.7
Campbellton, Atholville, Tide Head Area
87.1
80.8 - 93.5
85.1
78.1 - 92.0
82.3
75.0 - 89.7
89.2
82.0 - 96.4
Caraquet, Paquetville, Bertrand Area
88.7
82.1 - 95.3
90.1
83.5 - 96.6
91.2
85.0 - 97.5
94.4
88.0 - 100.0
Dalhousie, Balmoral, Belledune Area
93.1
88.9 - 97.2
95.3
91.6 - 99.0
86.9
81.4 - 92.4
89.9
83.7 - 96.1
Dieppe and Memramcook
80.2
69.9 - 90.5
76.1
65.6 - 86.7
80.9
70.2 - 91.7
S
Douglas, Saint Marys, Doaktown Area
86.2
79.6 - 92.8
81.5
74.0 - 89.1
85.3
78.1 - 92.5
89.8
82.9 - 96.7
Edmundston, Rivière-Verte, Lac Baker Area
85.2
80.2 - 90.3
79.8
74.3 - 85.2
80.5
74.9 - 86.1
82.2
76.0 - 88.4
Florenceville-Bristol, Woodstock, Wakefield Area
86.8
81.6 - 92.0
80.4
74.3 - 86.5
85.7
80.5 - 90.9
86.5
80.3 - 92.7
Fredericton
84.3
79.5 - 89.1
78.6
72.5 - 84.8
78.5
71.8 - 85.3
93.7
89.1 - 98.3
Grand Bay-Westfield, Westfield, Greenwich Area
S
S
S
S
Grand Falls, Saint-Léonard, Drummond Area
78.3
71.9 - 84.8
85.8
79.8 - 91.8
84.3
78.3 - 90.3
84.9
77.8 - 92.1
Hillsborough, Riverside-Albert, Alma Area
S
S
S
S
Kedgwick, Saint-Quentin and Grimmer
S
S
S
S
Minto, Chipman, Cambridge-Narrows Area
91.1
84.9 - 97.3
94.2
88.7 - 99.7
93.1
86.9 - 99.3
95.9
90.8 - 100.0
Miramichi, Rogersville, Blackville Area
94.4
91.6 - 97.2
86.2
82.2 - 90.2
85.7
81.4 - 90.1
91.6
87.2 - 95.9
Moncton
81.6
77.1 - 86.1
82.0
77.6 - 86.5
88.7
84.9 - 92.6
85.7
80.9 - 90.6
Nackawic, McAdam, Canterbury Area
90.8
83.7 - 97.8
83.7
72.6 - 94.8
88.0
79.7 - 96.2
89.6
81.0 - 98.2
Neguac, Alnwick, Esgenoopetitj Area
88.6
81.7 - 95.4
98.3
95.3 - 100.0
90.0
84.7 - 95.3
91.9
85.3 - 98.5
New Maryland, Kingsclear, Lincoln Area
S
S
S
S
Oromocto, Gagetown, Fredericton Junction Area
S
S
S
S
Perth-Andover, Plaster Rock, Tobique Area
89.3
82.9 - 95.8
90.2
84.9 - 95.6
91.0
85.9 - 96.1
92.1
86.4 - 97.9
Quispamsis, Rothesay, Hampton Area
87.4
80.5 - 94.2
84.3
77.5 - 91.2
85.5
78.3 - 92.8
82.0
72.8 - 91.2
Riverview and Coverdale
87.9
81.4 - 94.5
89.3
81.7 - 97.0
83.6
73.3 - 93.9
94.8
88.7 - 100.0
Sackville, Dorchester, Port Elgin Area
S
S
S
S
Saint John, Simonds and Musquash
85.0
81.3 - 88.6
84.9
81.4 - 88.4
84.5
80.8 - 88.2
90.2
86.5 - 94.0
Salisbury and Petitcodiac
S
77.2
63.9 - 90.4
S
S
Shediac, Beaubassin East and Cap-Pelé
94.6
89.7 - 99.5
88.9
83.9 - 94.0
90.2
84.3 - 96.1
91.9
85.3 - 98.5
Shippagan, Lamèque, Inkerman Area
91.3
84.9 - 97.6
95.6
91.3 - 100.0
89.5
83.0 - 96.0
94.9
88.9 - 100.0
St. George, Grand Manan, Blacks Harbour Area
92.9
86.9 - 98.9
88.0
80.9 - 95.1
90.1
82.5 - 97.8
89.4
81.9 - 97.0
St. Stephen, Saint Andrews, Campobello Island Area
90.6
84.7 - 96.6
84.7
77.6 - 91.8
89.6
82.8 - 96.4
90.3
82.7 - 97.9
Sussex, Norton, Sussex Corner Area
88.9
83.9 - 93.9
84.1
78.4 - 89.7
90.2
85.7 - 94.8
93.2
88.3 - 98.2
Tracadie and Saint-Isidore
92.2
87.5 - 96.9
85.0
79.6 - 90.4
81.5
73.3 - 89.7
92.3
84.6 - 100.0
Age
18-64
86.4
84.1 - 88.7
81.6
79.2 - 84.0
82.7
80.4 - 85.0
87.8
85.5 - 90.0
65 and over
88.0
86.9 - 89.2
87.2
86.0 - 88.4
88.3
87.1 - 89.5
91.8
90.5 - 93.0
Gender
Woman/Girl
87.4
86.2 - 88.6
85.2
83.9 - 86.5
86.0
84.7 - 87.3
89.7
88.4 - 91.1
Man/Boy
88.0
86.2 - 89.9
86.0
84.1 - 88.0
87.3
85.3 - 89.4
91.8
89.9 - 93.8
Language
Preferred language of service: English
88.1
86.9 - 89.3
85.0
83.6 - 86.3
86.3
85.1 - 87.6
90.7
89.4 - 92.0
Preferred language of service: French
86.6
84.5 - 88.7
86.0
83.9 - 88.1
84.6
81.6 - 87.6
88.6
86.3 - 91.0
Indigenous identity
Indigenous
97.2
92.8 - 100.0
85.0
75.4 - 94.6
84.2
74.4 - 94.0
92.1
86.6 - 97.6
Non-Indigenous
87.6
86.5 - 88.7
85.6
84.4 - 86.7
86.9
85.8 - 88.0
90.3
89.1 - 91.4
Education level
High school or less
88.7
87.5 - 89.8
87.0
85.8 - 88.2
87.1
85.9 - 88.3
91.0
89.8 - 92.3
Postsecondary
84.2
81.7 - 86.7
79.2
76.3 - 82.2
81.9
78.7 - 85.2
88.2
85.4 - 91.0
Household income
Less than $25,000
87.6
86.3 - 88.9
85.0
83.6 - 86.3
86.2
84.9 - 87.5
90.1
88.7 - 91.4
$25,000 to less than $60,000
88.6
86.1 - 91.2
86.9
84.0 - 89.7
88.1
85.0 - 91.2
91.2
88.4 - 94.0
$60,000 or more
S
S
S
89.1
81.4 - 96.8
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that their home support worker always treated them with courtesy and respect in the last 2 months.

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "always" by the number of respondents who answered "never, sometimes, usually or always" to the question: In the last 2 months, how often did home support workers do each of the following: treat you with courtesy and respect?

Notes

The 2021 edition of the Home Care Survey was conducted during the COVID-19 pandemic. While the pandemic did not influence the survey’s response rate, users are advised to use the survey data with caution, especially when creating estimates for small sub-populations or when comparing it to other editions of the survey.

Unit

%

NBHC code

HS_COM04_1

Charts

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