CSV PDF

Citizens with a preference for English or French who reported they had always received servicesin their preferred official language during their interactions with Tele-Care 811 in the last 12 months

CSV PDF

Table

Unit %

Year 2024 Year 2023
Province
New Brunswick
93.9
92.1 - 95.8
90.5
88.0 - 93.0
Health zones
Zone 1 - Moncton and South-East Area
93.6
89.8 - 97.4
90.0
84.5 - 95.5
Zone 2 - Fundy Shore and Saint John Area
98.6
96.9 - 100.0
92.5
87.0 - 98.0
Zone 3 - Fredericton and River Valley Area
94.9
91.6 - 98.1
93.2
89.4 - 97.1
Zone 4 - Madawaska and North-West Area
S
83.5
71.2 - 95.8
Zone 5 - Restigouche Area
S
90.3
82.0 - 98.5
Zone 6 - Bathurst and Acadian Peninsula Area
89.8
81.4 - 98.3
84.1
73.4 - 94.8
Zone 7 - Miramichi Area
82.8
69.7 - 95.8
84.2
74.1 - 94.3
Age
18-64
94.0
91.9 - 96.2
89.5
86.4 - 92.6
65 and over
93.6
89.9 - 97.2
93.9
90.7 - 97.1
Gender
Female
94.1
91.9 - 96.4
92.1
89.4 - 94.9
Male
94.5
91.8 - 97.2
89.1
84.5 - 93.6
2SLGBTQIA+ status
2SLGBTQIA+
94.5
87.6 - 100.0
94.1
88.0 - 100.0
Language
Most comfortable in English
98.4
97.4 - 99.4
92.5
89.7 - 95.2
Most comfortable in French
79.1
72.0 - 86.1
79.8
72.5 - 87.2
Comfortable in both English and French
S
S
Indigenous identity
Indigenous
S
S
Immigrant
Immigrants
97.2
93.8 - 100.0
92.1
86.0 - 98.1
Education level
High school or less
93.9
90.3 - 97.5
83.1
76.7 - 89.5
Postsecondary
94.1
91.9 - 96.3
93.6
91.4 - 95.9
Disability or special need
Disability or special need
91.0
84.6 - 97.4
87.0
80.6 - 93.4
Household income
Less than $30,000
89.2
83.4 - 95.0
83.7
75.7 - 91.8
$30,000 to less than $60,000
89.6
84.5 - 94.8
87.8
82.6 - 93.1
$60,000 or more
97.8
96.3 - 99.2
94.7
92.1 - 97.3
Racialized groups
Racialized groups
94.3
87.2 - 100.0
89.9
82.9 - 96.9
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens with a preference for English or French who reported they had always received servicesin their preferred official language during their interactions with Tele-Care 811 in the last 12 months.

Source

New Brunswick Health Council, Primary Health Survey and Primary Care Survey

Calculations

This indicator is based on respondents who have a preference between English or French when receiving health services and who used Tele-Care 811 in the last 12 months. This indicator is calculated by dividing the number of respondents who answered "always" by the number of respondents who answered "never, sometimes, usually or always" to the question: During your interaction(s) with Tele-Care 811, how often did you receive the services in the language you preferred?

Unit

%

Interpretation

Higher is better

NBHC code

PC_LINTC_1

Charts

Maps