Citizens with a preference for English or French who reported they had always received servicesin their preferred official language during their interactions with Tele-Care 811 in the last 12 months

Table

Unit %

Year 2025 Year 2024 Year 2023
Province
New Brunswick
90.5
87.4 - 93.7
93.9
92.1 - 95.8
90.5
88.0 - 93.0
Health zones
Zone 1 - Moncton and South-East Area
89.5
82.9 - 96.1
93.6
89.8 - 97.4
90.0
84.5 - 95.5
Zone 2 - Fundy Shore and Saint John Area
97.0
93.4 - 100.0
98.6
96.9 - 100.0
92.5
87.0 - 98.0
Zone 3 - Fredericton and River Valley Area
89.7
82.6 - 96.9
94.9
91.6 - 98.1
93.2
89.4 - 97.1
Zone 4 - Madawaska and North-West Area
75.1
58.0 - 92.3
S
83.5
71.2 - 95.8
Zone 5 - Restigouche Area
86.4
74.0 - 98.8
S
90.3
82.0 - 98.5
Zone 6 - Bathurst and Acadian Peninsula Area
88.3
76.9 - 99.8
89.8
81.4 - 98.3
84.1
73.4 - 94.8
Zone 7 - Miramichi Area
93.3
83.3 - 100.0
82.8
69.7 - 95.8
84.2
74.1 - 94.3
Age
18-64
90.0
86.2 - 93.8
94.0
91.9 - 96.2
89.5
86.4 - 92.6
65 and over
92.5
87.6 - 97.4
93.6
89.9 - 97.2
93.9
90.7 - 97.1
Gender
Female
91.4
87.9 - 94.9
94.1
91.9 - 96.4
92.1
89.4 - 94.9
Male
89.1
83.1 - 95.1
94.5
91.8 - 97.2
89.1
84.5 - 93.6
2SLGBTQIA+ status
2SLGBTQIA+
92.9
85.1 - 100.0
94.5
87.6 - 100.0
94.1
88.0 - 100.0
Language
Most comfortable in English
96.6
94.4 - 98.9
98.4
97.4 - 99.4
92.5
89.7 - 95.2
Most comfortable in French
78.6
70.0 - 87.2
79.1
72.0 - 86.1
79.8
72.5 - 87.2
Comfortable in both English and French
S
S
S
Indigenous identity
Indigenous
S
S
S
Immigrant
Immigrants
81.1
68.0 - 94.2
97.2
93.8 - 100.0
92.1
86.0 - 98.1
Education level
High school or less
88.9
82.7 - 95.1
93.9
90.3 - 97.5
83.1
76.7 - 89.5
Postsecondary
92.8
89.5 - 96.1
94.1
91.9 - 96.3
93.6
91.4 - 95.9
Disability or special need
Disability or special need
95.0
89.4 - 100.0
91.0
84.6 - 97.4
87.0
80.6 - 93.4
Household income
Less than $30,000
88.1
80.3 - 95.9
89.2
83.4 - 95.0
83.7
75.7 - 91.8
$30,000 to less than $60,000
90.6
85.3 - 96.0
89.6
84.5 - 94.8
87.8
82.6 - 93.1
$60,000 or more
93.0
88.8 - 97.1
97.8
96.3 - 99.2
94.7
92.1 - 97.3
Racialized groups
Racialized groups
88.6
78.9 - 98.4
94.3
87.2 - 100.0
89.9
82.9 - 96.9
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens with a preference for English or French who reported they had always received servicesin their preferred official language during their interactions with Tele-Care 811 in the last 12 months.

Source

New Brunswick Health Council, Primary Health Survey and Primary Care Survey

Calculations

This indicator is based on respondents who have a preference between English or French when receiving health services and who used Tele-Care 811 in the last 12 months. This indicator is calculated by dividing the number of respondents who answered "always" by the number of respondents who answered "never, sometimes, usually or always" to the question: During your interaction(s) with Tele-Care 811, how often did you receive the services in the language you preferred?

Unit

%

Interpretation

Higher is better

NBHC code

PC_LINTC_1

Charts

Maps