CSV PDF

Citizens who used an after-hours or a walk-in clinic in the last 12 months because their primary care provider was not available and reported that they were somewhat or very satisfied with the health care services they received

CSV PDF

Table

Unit %

Year 2024 Year 2023
Province
New Brunswick
70.7
67.6 - 73.8
72.5
69.6 - 75.4
Health zones
Zone 1 - Moncton and South-East Area
68.1
63.1 - 73.1
72.3
67.6 - 77.0
Zone 2 - Fundy Shore and Saint John Area
75.9
69.5 - 82.3
67.3
60.0 - 74.6
Zone 3 - Fredericton and River Valley Area
61.4
51.0 - 71.8
79.0
71.5 - 86.6
Zone 4 - Madawaska and North-West Area
80.6
71.0 - 90.2
68.1
53.7 - 82.4
Zone 5 - Restigouche Area
62.0
48.3 - 75.6
72.4
62.3 - 82.6
Zone 6 - Bathurst and Acadian Peninsula Area
79.4
70.4 - 88.5
76.3
68.0 - 84.6
Zone 7 - Miramichi Area
71.8
62.8 - 80.8
74.9
66.6 - 83.1
Age
18-64
68.7
65.0 - 72.4
70.4
66.8 - 73.9
65 and over
77.9
73.2 - 82.7
80.2
75.8 - 84.5
Gender
Female
73.3
69.8 - 76.8
74.3
70.8 - 77.8
Male
67.8
62.3 - 73.4
69.8
64.8 - 74.9
2SLGBTQIA+ status
2SLGBTQIA+
48.4
32.6 - 64.3
64.6
51.6 - 77.5
Language
Most comfortable in English
69.7
65.6 - 73.8
70.9
67.1 - 74.6
Most comfortable in French
72.5
67.0 - 78.0
76.0
70.6 - 81.4
Comfortable in both English and French
72.5
63.7 - 81.2
73.0
64.0 - 82.0
Indigenous identity
Indigenous
S
68.3
52.5 - 84.1
Immigrant
Immigrants
53.9
39.0 - 68.7
60.9
48.3 - 73.5
Education level
High school or less
74.4
67.8 - 81.1
79.8
74.8 - 84.8
Postsecondary
69.6
66.0 - 73.1
70.0
66.5 - 73.6
Disability or special need
Disability or special need
65.5
52.6 - 78.4
72.6
63.8 - 81.5
Household income
Less than $30,000
69.5
60.4 - 78.6
75.6
68.6 - 82.5
$30,000 to less than $60,000
69.1
62.4 - 75.8
69.2
63.3 - 75.1
$60,000 or more
71.5
67.4 - 75.5
73.3
69.2 - 77.5
Racialized groups
Racialized groups
45.1
30.1 - 60.1
62.9
50.3 - 75.5
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens who used an after-hours or a walk-in clinic in the last 12 months because their primary care provider was not available and reported that they were somewhat or very satisfied with the health care services they received.

Source

New Brunswick Health Council, Primary Health Survey and Primary Care Survey

Calculations

This indicator is based on respondents who have a family doctor or a nurse practitioner and who used an after-hours or a walk-in clinic in the last 12 months because their primary care provider was not available. This indicator is calculated by dividing the number of respondents who answered "somewhat satisfied or very satisfied" by the number of respondents who answered "very dissatisfied, somewhat dissatisfied, neither satisfied nor dissatisfied, somewhat satisfied or very satisfied" to the question: What was your level of satisfaction with the health care services you received. b) After-hours clinic or a walk-in clinic

Unit

%

Interpretation

Higher is better

NBHC code

PC_SATWC_1

Charts

Maps