Citizens who reported that their last virtual consultation was with a health professional by online chat

Table

Unit %

Year 2024 Year 2023 Year 2022
Province
New Brunswick
19.0
17.3 - 20.6
14.4
12.9 - 16.0
8.6
7.3 - 9.9
Health zones
Zone 1 - Moncton and South-East Area
17.1
14.0 - 20.2
12.9
9.8 - 15.9
7.5
5.6 - 9.5
Zone 2 - Fundy Shore and Saint John Area
19.1
15.4 - 22.8
13.3
9.7 - 16.9
10.9
7.7 - 14.1
Zone 3 - Fredericton and River Valley Area
25.1
21.5 - 28.7
18.2
14.9 - 21.5
9.8
6.7 - 12.9
Zone 4 - Madawaska and North-West Area
20.0
13.4 - 26.5
20.0
13.9 - 26.2
10.4
4.8 - 16.1
Zone 5 - Restigouche Area
13.0
8.5 - 17.5
12.7
7.9 - 17.4
4.9
1.8 - 8.0
Zone 6 - Bathurst and Acadian Peninsula Area
11.4
6.9 - 16.0
11.9
7.7 - 16.1
4.0
1.4 - 6.6
Zone 7 - Miramichi Area
15.0
9.3 - 20.6
12.0
6.9 - 17.1
9.6
3.8 - 15.3
Age
18-64
24.5
22.4 - 26.7
19.1
17.0 - 21.2
11.4
9.6 - 13.1
65 and over
3.6
2.5 - 4.8
2.1
1.2 - 2.9
1.3
0.7 - 1.9
Gender
Female
20.0
18.0 - 22.0
15.9
14.0 - 17.9
9.5
7.9 - 11.1
Male
17.8
14.9 - 20.7
12.3
9.6 - 15.0
7.4
5.3 - 9.6
2SLGBTQIA+ status
2SLGBTQIA+
31.3
23.1 - 39.5
27.2
19.0 - 35.3
14.0
7.0 - 21.0
Language
Most comfortable in English
20.8
18.8 - 22.9
14.9
13.0 - 16.9
n/a
Most comfortable in French
14.2
10.9 - 17.5
13.2
10.2 - 16.2
n/a
Comfortable in both English and French
15.4
10.2 - 20.7
13.9
8.2 - 19.6
n/a
Indigenous identity
Indigenous
21.9
11.5 - 32.3
20.1
8.4 - 31.8
S
Immigrant
Immigrants
35.2
26.6 - 43.8
22.0
14.4 - 29.7
14.7
8.4 - 21.0
Education level
High school or less
13.5
10.2 - 16.7
8.9
6.2 - 11.7
4.4
2.6 - 6.3
Postsecondary
20.7
18.7 - 22.6
16.3
14.4 - 18.2
10.1
8.5 - 11.8
Disability or special need
Disability or special need
15.1
10.5 - 19.7
11.5
7.5 - 15.5
n/a
Household income
Less than $30,000
15.2
10.7 - 19.6
6.0
3.2 - 8.7
n/a
$30,000 to less than $60,000
20.3
16.6 - 24.0
13.4
10.5 - 16.3
n/a
$60,000 or more
20.6
18.4 - 22.9
17.3
14.9 - 19.7
n/a
Racialized groups
Racialized groups
32.5
23.7 - 41.3
25.4
17.5 - 33.3
n/a
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens who reported that their last virtual consultation was with a health professional by online chat.

Source

New Brunswick Health Council, Primary Health Survey and Primary Care Survey

Calculations

This indicator is based on respondents who had a virtual care consultation in the last 12 months. This indicator is calculated by dividing the number of respondents who answered "online chat" by the number of respondents who answered "talking on the telephone, by video using a computer, tablet or telephone, by email, by text messaging, online chat or other " to the question: Thinking of the last time you had a virtual consultation, how did you connect with this health professional?

Unit

%

NBHC code

PC_VIR03_5

Charts

Maps