Citizens who reported that their last virtual consultation was with a health professional by online chat

Table

Unit %

Year 2023 Year 2022
Province
New Brunswick
14.4
12.9 - 16.0
8.6
7.3 - 9.9
Health zones
Zone 1 - Moncton and South-East Area
12.9
9.8 - 15.9
7.5
5.6 - 9.5
Zone 2 - Fundy Shore and Saint John Area
13.3
9.7 - 16.9
10.9
7.7 - 14.1
Zone 3 - Fredericton and River Valley Area
18.2
14.9 - 21.5
9.8
6.7 - 12.9
Zone 4 - Madawaska and North-West Area
20.0
13.9 - 26.2
10.4
4.8 - 16.1
Zone 5 - Restigouche Area
12.7
7.9 - 17.4
4.9
1.8 - 8.0
Zone 6 - Bathurst and Acadian Peninsula Area
11.9
7.7 - 16.1
4.0
1.4 - 6.6
Zone 7 - Miramichi Area
12.0
6.9 - 17.1
9.6
3.8 - 15.3
Age
18-64
19.1
17.0 - 21.2
11.4
9.6 - 13.1
65 and over
2.1
1.2 - 2.9
1.3
0.7 - 1.9
Gender
Female
15.9
14.0 - 17.9
9.5
7.9 - 11.1
Male
12.3
9.6 - 15.0
7.4
5.3 - 9.6
2SLGBTQIA+ status
2SLGBTQIA+
27.2
19.0 - 35.3
14.0
7.0 - 21.0
Language
Most comfortable in English
14.9
13.0 - 16.9
n/a
Most comfortable in French
13.2
10.2 - 16.2
n/a
Comfortable in both English and French
13.9
8.2 - 19.6
n/a
Indigenous identity
Indigenous
20.1
8.4 - 31.8
S
Immigrant
Immigrants
22.0
14.4 - 29.7
14.7
8.4 - 21.0
Education level
High school or less
8.9
6.2 - 11.7
4.4
2.6 - 6.3
Postsecondary
16.3
14.4 - 18.2
10.1
8.5 - 11.8
Disability or special need
Disability or special need
11.5
7.5 - 15.5
n/a
Household income
Less than $30,000
6.0
3.2 - 8.7
n/a
$30,000 to less than $60,000
13.4
10.5 - 16.3
n/a
$60,000 or more
17.3
14.9 - 19.7
n/a
Racialized groups
Racialized groups
25.4
17.5 - 33.3
n/a
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens who reported that their last virtual consultation was with a health professional by online chat.

Source

New Brunswick Health Council, Primary Health Survey and Primary Care Survey

Calculations

This indicator is based on respondents who had a virtual care consultation in the last 12 months. This indicator is calculated by dividing the number of respondents who answered "online chat" by the number of respondents who answered "talking on the telephone, by video using a computer, tablet or telephone, by email, by text messaging, online chat or other " to the question: Thinking of the last time you had a virtual consultation, how did you connect with this health professional?

Unit

%

NBHC code

PC_VIR03_5

Charts

Maps